Crushing the Competition with Service: An Entrepreneur's Guide to Delivering Outstanding Customer Service & Customer Experience 9798555379566

The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (And Employee) Experience 9781608321063

1,048 156 341KB Read more

Digital Customer Service: Transforming Customer Experience for an On-Screen World [1 ed.] 1119841909, 9781119841906

Digital Customer Service is the new standard for creating a 5-star customer experience As much as technology has improve

523 42 20MB Read more

Digital Customer Service: Transforming Customer Experience for an On-Screen World [1 ed.] 1119841909, 9781119841906

Digital Customer Service is the new standard for creating a 5-star customer experience As much as technology has improve

641 95 20MB Read more

The amazement revolution: seven customer service strategies to create an amazing customer (and employee) experience [1st ed] 9781608321353, 1608321355

Customer service isn't a department-it's a philosophy that includes every person and aspect of the best and br

443 33 695KB Read more

Can Your Customer Service Do This?: Create an Anticipatory Customer Experience that Builds Loyalty Forever [1 ed.] 126482551X, 9781264825516

Customer service done right is one of today's most powerful competitive advantages. In Can Your Customer Service Do

152 75 1MB Read more

Customer Service in Libraries 9780810887480, 9780810887497, 2012044861

In this book, nine librarians from across the country describe their libraries' best practices in this key area. Th

144 50 4MB Read more

10 Steps to Successful Customer Service 9786468600, 1562865900, 9781562865900

Outstanding customer service is the heart of customer satisfaction and loyalty. How to achieve it? In a unique approach,

778 113 2MB Read more

Customer Experience

941 74 3MB Read more

B2B Customer Experience: A Practical Guide to Delivering Exceptional CX [2 ed.] 1398608513, 9781398608511

Use this bestselling and practical guide to steer you through how to create exceptional customer experience for the mode

533 141 11MB Read more

Culture Hacker : Reprogramming Your Employee Experience to Improve Customer Service, Retention, and Performance 9781119405771, 9781119405726

HACK YOUR WORKPLACE CULTURE FOR GREATER PROFITS AND PRODUCTIVITY "I LOVE THIS BOOK!" --CHESTER ELTON, New York

160 82 645KB Read more