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How organisations can drive growth in the Customer Economy The Digital Revolution has changed the business landscape in
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Is your organization prepared for the next paradigm of customer experience, or will you be left behind? This practical b
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Leadership with Soul is an invitation for existing and future leaders to stop, think and reinvent their leadership appro
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Customer Success is a relatively a new discipline that focuses on maximizing customer business value and outcomes reali
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This is said to be the 'Age of the Customer' where business battles will be won through differentiated custome
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In Make Your Brand Legendary, Scott Wozniak provides the tools every company needs to create a legendary brand with ravi
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Central to the research that went into the preparation of this monograph is the relationship between economic developmen
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“What is time then?” asked St. Augustine some 1,600 years ago. It was a question he could not answer, and over the centu
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