The Customer Service Solution 9780071809993, 0071809996, 9780071809931, 0071809937

Customer Service in Libraries 9780810887480, 9780810887497, 2012044861

In this book, nine librarians from across the country describe their libraries' best practices in this key area. Th

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Crushing the Competition with Service: An Entrepreneur's Guide to Delivering Outstanding Customer Service & Customer Experience 9798555379566

590 50 10MB Read more

The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (And Employee) Experience 9781608321063

1,048 156 341KB Read more

10 Steps to Successful Customer Service 9786468600, 1562865900, 9781562865900

Outstanding customer service is the heart of customer satisfaction and loyalty. How to achieve it? In a unique approach,

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Digital Customer Service: Transforming Customer Experience for an On-Screen World [1 ed.] 1119841909, 9781119841906

Digital Customer Service is the new standard for creating a 5-star customer experience As much as technology has improve

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Digital Customer Service: Transforming Customer Experience for an On-Screen World [1 ed.] 1119841909, 9781119841906

Digital Customer Service is the new standard for creating a 5-star customer experience As much as technology has improve

640 95 20MB Read more

The amazement revolution: seven customer service strategies to create an amazing customer (and employee) experience [1st ed] 9781608321353, 1608321355

Customer service isn't a department-it's a philosophy that includes every person and aspect of the best and br

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5 star service: how to deliver exceptional customer service [Third edition] 9781292100203, 9781292100227, 9781292100210, 9781292100234, 1292100206

Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest w

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The 10 golden rules of customer service : & the story of the $6,000 egg 9781492679530, 1492679534

1,151 90 51MB Read more

Can Your Customer Service Do This?: Create an Anticipatory Customer Experience that Builds Loyalty Forever [1 ed.] 126482551X, 9781264825516

Customer service done right is one of today's most powerful competitive advantages. In Can Your Customer Service Do

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