The Customer Culture Imperative: A Leader’s Guide to Driving Superior Performance. 978-0-07-182114-8

Developing High Performance Leaders : A Behavioral Science Guide for the Knowledge of Work Culture 9781136311680, 9780415500692

Every leader has human resource management and development responsibilities. Using a behavioural science perspective, De

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Ultimate Speed Secrets: The Complete Guide to High-Performance and Race Driving 9781610582735, 9780760340509

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Culture Hacker : Reprogramming Your Employee Experience to Improve Customer Service, Retention, and Performance 9781119405771, 9781119405726

HACK YOUR WORKPLACE CULTURE FOR GREATER PROFITS AND PRODUCTIVITY "I LOVE THIS BOOK!" --CHESTER ELTON, New York

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Value above cost: driving superior financial performance with CVA, the most important metric you've never used 0136043321, 9780136043324

Whether you're a C-level executive, a line-of-business leader, or a mid-level manager, one job ultimately matters m

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Big Data Marketing Strategies for Superior Customer Experience 1668464551, 9781668464557

The rapid growth of technological developments on the internet has led many companies to adapt their businesses to the d

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Forget the Funnel: A Customer-Led Approach for Driving Predictable, Recurring Revenue 1544542232, 9781544542232

Your product is great. So why is marketing it so hard? Many SaaS companies struggle with marketing. Teams try everyth

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Destination: Cocktails : The Traveler's Guide to Superior Libations 9781595808431, 9781595800725

Featuring hundreds of cocktail bars in dozens of cities across the United States and around the world, Destination: Cock

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Smart Customer Management. The Complete Guide To Customer-Centric Management 8461665961, 9788461665969

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Responding to Healthcare Reform: A Strategy Guide for Healthcare Leaders : A Strategy Guide for Healthcare Leaders 9781567934267, 9781567934168

All laws are modified by future legislatures, and the Affordable Care Act (ACA) will not be an exception. Healthcare org

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