This book is written to guide readers on every aspect of customer satisfaction based on a contextualised approach and to
149 32 2MB
English Pages 84 Year 2014
Report DMCA / Copyright
DOWNLOAD FILE
183 53 2MB Read more
With major retailers closing brick-and-mortar stores every month and the continued shift to online shopping, there is a
989 142 2MB Read more
The financial benefits accruing from improvements in customer satisfaction are so significant that customer satisfaction
153 56 2MB Read more
Customer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service pr
176 93 1MB Read more
940 74 3MB Read more
1,789 137 4MB Read more
Hello, I am your customer. Do you see the world like I do? It's simple really. Start with me and everything else fo
1,099 158 7MB Read more
221 118 1MB Read more
Why do some companies tend to succeed in their attempts at not only attracting customers who tend to repeat their purcha
362 91 2MB Read more
First published in 1996, this research study explores the job satisfaction in the social and human care workers . Previo
203 61 609KB Read more