Customer Relationship Management 9783662553817

Customer Relationship Management: Concept, Strategy, and Tools [3 ed.] 9783662553817, 3662553813

This book presents an extensive discussion of the strategic and tactical aspects of customer relationship management as

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Customer relationship management 9780071333313, 0071333312

1,326 62 23MB Read more

Customer Relationship Management using Business Intelligence 1443840793, 9781443840798, 9781443842976

This is an important text for all students and practitioners of Business Intelligence (BI) and Customer Relationship Man

840 70 8MB Read more

Crm: Redefining Customer Relationship Management [1st edition] 155558263X, 1751891941, 9781555582630

In CRM, Jeffrey Peel defines Customer Relationship Management in a radical new way by putting communications at the cent

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Strategic Customer Management: Integrating Relationship Marketing and CRM

2,420 198 22MB Read more

Customer relationship management [Second edition] 9780273774952, 9780273774976, 9780273781073, 0273774956, 0273774972

Geared to MBA students and undergraduate students in the later years of their study, as well as those attending courses

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Artificial Intelligence for Customer Relationship Management: Solving Customer Problems 3030616401, 9783030616403

The second volume of this research monograph describes a number of applications of Artificial Intelligence in the field

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Artificial Intelligence for Customer Relationship Management: Keeping Customers Informed [1st ed.] 9783030521660, 9783030521677

This research monograph brings AI to the field of Customer Relationship Management (CRM) to make a customer experience w

685 120 22MB Read more

Customer relationship management 9780071394123, 0-07-139412-5, 0-07-137954-1

331 65 3MB Read more

Customer Relationship Management: Concepts and Technologies [4 ed.] 2018053860, 2018055744, 9781351016551, 9781138498266, 9781138498259

4,080 586 26MB Read more