Use this bestselling and practical guide to steer you through how to create exceptional customer experience for the mode
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Business to business (B2B) transactions account for 60-70% of all transactions globally. Considering this, many supplier
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Gain a complete overview of Oracle CX Cloud Suite and its tools for functions ranging from marketing to sales and commer
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From The Back Cover "Leading companies that are positioning themselves for the future rather than the present are
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Developers are changing their deployment artifacts from application binaries to container images, giving rise to the nee
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This is said to be the 'Age of the Customer' where business battles will be won through differentiated custome
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