Answering 911: life in the hot seat 9780873515696, 0873515692, 9780873516020, 0873516028

A former journalist shares her journey of becoming a 911 dispatch operator in suburban Minnesota.

468 68 531KB

English Pages 206 pages ; 23 cm Year 2006;2009

Answering 911: life in the hot seat
9780873515696, 0873515692, 9780873516020, 0873516028

Author / Uploaded
Burau
Caroline

Table of contents :
What it's like --
Destiny, or something --
On-the-job training --
Joe Wilson --
Power phones --
Lily --
Good neighbors --
Friends in high places --
Anniversary --
Jurisdiction --
My Marsha --
Kristen --
Coppers --
Hostages --
Smucked --
On the night shift --
That loving feeling --
Just too silly --
Changes --
Words --
On burnout --
The parenting option --
On wannabes --
DOA --
The job --
Retirement --
Wherever you go --
Full circle --
Acknowledgements.

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