"At work, we're taught to lead the conversation. On social media, we shape our personal narratives. At parties
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English Pages 278 Year 2020
Table of contents :
The lost art of listening --
That syncing feeling : The neuroscience of listening --
Listening to your curiosity : What we can learn from toddlers --
I know what you're going to say : Assumptions as earplugs --
The tone-deaf response : Why people would rather talk to their dog --
Talking like a tortoise, thinking like a hare : The speech-thought differential --
Listening to opposing views : why it feels like being chased by a bear --
Focusing on what's important : Listening in the age of big data --
Improvisational listening : A funny thing happened on the way to work --
Conversational sensitivity : What Terry Gross, LBJ, and con men have in common --
Listening to yourself : The voluble inner voice --
Supporting, not shifting, the conversation --
Hammers, anvils, and stirrups : Turning sound waves into brain waves --
Addicted to distraction --
What worlds conceal and silences reveal --
The morality of listening : Why gossip is good for you --
When to stop listening.