The Social Employee 9780071816427, 0071816429, 9780071816410, 0071816410

Build a successful SOCIAL BUSINESS by empowering the SOCIAL EMPLOYEE Includes success stories from IBM, AT & T, Dell

379 51 3MB

English Year 2013

Author / Uploaded
Burgess
Mark;Cheryl Burgess

Table of contents :
"Cover" --
"About the Authors" --
"Title Page" --
"Copyright Page" --
"Contents" --
"Foreword" --
"Introduction" --
"Part I: Weathering a Sea Change" --
"Chapter 1 The New Normalâ#x80
#x94
Even Change Is Changing" --
"Chapter 2 The Blue Focus Marketing[sup(®)] Social Employee MÃœbius Model[sup("!]" --
"Chapter 3 Brands Under Pressure" --
"Chapter 4 The Social Employeeâ#x80
#x94
Lines Blur Between Brands, Employees, and Customers" --
"Part II: How Great Companies Build Social Cultures" --
"Chapter 5 IBMâ#x80
#x94
Making Connections One Employee at a Time" --
"Chapter 6 How Adobe Manages Social Media Using Guardrails" --
"Chapter 7 How Dell Learned to SMaC-U into Social Success" --
"Chapter 8 How Cisco Built a Powerful Employee Network" --
"Chapter 9 How the Southwest Way Creates Competitive Advantage" --
"Chapter 10 AT & T: B2B Social Networking at Its Best" --
"Chapter 11 How Acxiom and Domo Are Leading the Charge" --
"Part III: Recalculating Your Route" --
"Chapter 12 How Social Executives Drive Brand Value" --
"Chapter 13 Finding Education in the Social University" --
"Chapter 14 Building Communities of Shared Interest" --
"Chapter 15 How Content Marketing Empowers Social Employees" --
"Chapter 16 The Blue Focus Marketing 10 Commandments of Brand Soul" --
"Afterword" --
"Glossary" --
"B" --
"C" --
"D" --
"E" --
"G" --
"I" --
"K" --
"M" --
"O" --
"R" --
"S" --
"T" --
"V" --
"W" --
"Notes" --
"Acknowledgments" --
"Index" --
"A" --
"B" --
"C" --
"D" --
"E" --
"F" --
"G" --
"H" --
"I" --
"J" --
"K" --
"L" --
"M" --
"N" --
"O" --
"P" --
"Q" --
"R" --
"S" --
"T" --
"U" --
"V" --
"W" --
"Y."

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