The secret to giving better feedback isn't what we say {u2013} it's what others hear. Too often, people hear a
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English Pages 163 Year 2017
Table of contents :
Content: ForewordMarshall GoldsmithIntroduction: A Butterfly Gets Its WingsPart I: The FixChapter 1: Why Traditional Feedback Needs FixingChapter 2: Feedforward: Six Tools To REPAIR the FutureRegeneratesExpands ParticularAuthenticImpactRefinesPart II: The UpgradeChapter 3: CreativityChapter 4: ConsciousnessChapter 5: TeamsChapter 6: AutonomyConclusion: Building Something More UsefulAbout the AuthorAcknowledgementsNotes