The Customer Experience Model 9781003053521, 9789616914024, 1001256102, 9781118387023, 1507627802

Customer Experience

932 69 3MB Read more

Customer Experience Design Books 9781644294420

This is said to be the 'Age of the Customer' where business battles will be won through differentiated custome

724 89 11MB Read more

Digital Marketing in the Automotive Electronics Industry: Redefining Customer Experience through Digital Customer Engagement 3031307194, 9783031307195

The book complements the current body of knowledge in business-to-business marketing with the experience of many profess

349 48 6MB Read more

The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (And Employee) Experience 9781608321063

1,033 155 341KB Read more

B2B Customer Engagement Strategy: An Introduction to Managing Customer Experience 9783031234088, 9783031234095, 3031234081

Business to business (B2B) transactions account for 60-70% of all transactions globally. Considering this, many supplier

100 0 2MB Read more

The Experience-Centric Organization: How to Win Through Customer Experience [Paperback ed.] 1492045772, 9781492045779

Is your organization prepared for the next paradigm of customer experience, or will you be left behind? This practical b

861 158 46MB Read more

Digital Customer Service: Transforming Customer Experience for an On-Screen World [1 ed.] 1119841909, 9781119841906

Digital Customer Service is the new standard for creating a 5-star customer experience As much as technology has improve

499 40 20MB Read more

Digital Customer Service: Transforming Customer Experience for an On-Screen World [1 ed.] 1119841909, 9781119841906

Digital Customer Service is the new standard for creating a 5-star customer experience As much as technology has improve

628 91 20MB Read more

The amazement revolution: seven customer service strategies to create an amazing customer (and employee) experience [1st ed] 9781608321353, 1608321355

Customer service isn't a department-it's a philosophy that includes every person and aspect of the best and br

438 32 695KB Read more

Big Data Marketing Strategies for Superior Customer Experience 1668464551, 9781668464557

The rapid growth of technological developments on the internet has led many companies to adapt their businesses to the d

226 29 17MB Read more