Service Worlds : People, Organisations, Technologies 9781135131937, 9780415247863
As the twenty-first century begins, significant changes are occurring in the way that services and goods are produced an
158 85 3MB
English Pages 293 Year 2003
As the twenty-first century begins, significant changes are occurring in the way that services and goods are produced an
158 85 3MB
English Pages 293 Year 2003
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