Sense and Respond: How Successful Organizations Listen to Customers and Create New Products Continuously 1633691888

Value Proposition Design: How to Create Products and Services Customers Want 978-1-118-97310-3

2,002 315 11MB Read more

Consumer and sensory evaluation techniques : how to sense successful products 9781119405559, 1119405556, 9781119405603, 9781119405573, 9781119405542

1,149 142 2MB Read more

Inspired: how to create tech products customers love [Second edition] 9781119387503, 9781119387541, 9781119387565, 111938754X, 1119387566

"The first edition of INSPIRED, published ten years ago, established itself as the primary reference for technology

1,054 151 466KB Read more

Reliability Culture: How leaders can create organizations that create reliable products 9781119612452

666 104 11MB Read more

Innovator's Playbook: How to Create Great Products, Services and Experiences that Your Customers Will Love 9780730383642, 0730383644

Take a Design-led Approach to Innovation Innovation drives growth in organisations and entire economies. Yet innovation

224 79 6MB Read more

The Modern Customer – the PHANTOM: Customers on the Run: How Sales must Respond to Radically New Buying Behavior 3658391952, 9783658391959

This book shows how companies can - and must - adapt their sales strategies and processes to changing customer expectati

293 45 5MB Read more

Developing Resilient Organizations: How to Create an Adaptive, High-Performance and Engaged Organization 9780749470104

Much of the fear and uncertainty surrounding the global recession is concerned with the adverse impact it will have on o

217 60 3MB Read more

Democracy in Crisis: Why, Where, and How to Respond 9781626376779

Democracy is in crisis. After the hope engendered by the Third Wave, democracies around the world are beleaguered with t

169 50 2MB Read more

The Compassionate Practitioner: How to create a successful and rewarding practice [Paperback ed.] 1848192223, 9781848192225

Focusing on the importance of relationship-building, this handbook explains how to turn new clients into regulars and ma

540 49 2MB Read more

The Compassionate Practitioner: How to create a successful and rewarding practice [Kindle Edition]

Focusing on the importance of relationship-building, this handbook explains how to turn new clients into regulars and ma

524 32 827KB Read more