New recognition within society of previously unserved populations has created the need for librarians to also recognize
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English Year 2019
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Users want real-time answers to their reference questions wherever and whenever they are. Increasingly, that means SMS a
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This innovative text features an all-new approach that will change the way you think about reference service. The only r
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The book is prepared with the aim of enabling the readers to comprehensively answer the questions asked in the examinati
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Creates a framework for the organization of the vast networks of health, welfare, and recreation services to better prov
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A collection of essays on social changes and their effect on people, the social services, and the delivery of these serv
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Social web technologies present an often confusing array of options for answering user reference questions. Applying 20
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This revised and updated sixth edition of Reference and Information Services continues the book's rich tradition, c
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