Phone Clones: Authenticity Work in the Transnational Service Economy 9780801464140, 0801464145

Phone Clones: Authenticity Work in the Transnational Service Economy 9780801464140

Transnational customer service workers are an emerging touchstone of globalization given their location at the intersect

160 87 764KB Read more

The Service Economy

199 91 4MB Read more

Smiling Down the Line: Info-Service Work in the Global Economy 9781442697850

Smiling Down the Line theorizes call centre work as info-service employment and looks at the effects of ever-changing te

148 111 926KB Read more

Smiling down the Line : Info-Service Work in the Global Economy [1 ed.] 9781442697850, 9781442609815

Smiling Down the Line theorizes call centre work as info-service employment and looks at the effects of ever-changing te

207 97 2MB Read more

Humans as a Service: The Promise and Perils of Work in the Gig Economy 9780192517395, 0192517392

The crowdsourcing of work - the 'gig economy' - has been hailed as a 'sharing' revolution, enabling

513 28 346KB Read more

The Harms of Work: An Ultra-Realist Account of the Service Economy 9781529204025

As the percentage of people working in the service economy continues to rise, there is a need to examine workplace harm

177 84 2MB Read more

Borders in Service: Enactments of Nationhood in Transnational Call Centres

579 70 9MB Read more

Humans as a Service: The Promise and Perils of Work in the Gig Economy 2527916359, 9780198797012, 2475912645, 1470265626

347 48 623KB Read more

Disintegrating Democracy at Work: Labor Unions and the Future of Good Jobs in the Service Economy 9780801463976

Virginia Doellgast contends that high pay and good working conditions are possible even for marginal service jobs. This

176 46 1MB Read more

Transnational Social Work Practice 9780231526319

A growing number of people—immigrants, refugees, asylum-seekers, displaced individuals, and families—lead lives that tra

185 42 1MB Read more