My Palm Pre 9780789742551, 0789742551, 9780768695045, 076869504X

My Palm(r) PreJoe Hutsko Craig James JohnstonCOVERSPalm Pre, Palm Pre Plus, Pixi, and Pixi PlusStep-by-stepinstructions

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My Palm Pre
 9780789742551, 0789742551, 9780768695045, 076869504X

Table of contents :
Cover......Page 1
Table of Contents......Page 5
Prologue: Getting Started with Pre......Page 16
Reviewing Your Pre’s External Controls and Features......Page 17
Identifying Status Icons......Page 22
Getting in Touch with Pre’s Touchscreen Gestures......Page 23
Mastering Pre’s Keyboard......Page 34
Tapping into Universal Search......Page 38
Using this Book......Page 41
1 Transferring Your Data, Docs, and Media to Pre......Page 44
Copying Pictures, Audio, Video, and Documents to Pre......Page 45
Using Your Palm Pre As a Thumb Drive......Page 46
Understanding Pre’s Always-in-Sync Approach......Page 50
Understanding Synergy......Page 51
Adding Contacts, Calendars, and Tasks to Pre......Page 52
Adding Data Using Online Accounts......Page 54
Adding a Google Gmail Account......Page 55
Transferring Your Data Using Palm Data Transfer Assistant......Page 57
Backing Up and Preparing Your Data Before You Transfer to Pre......Page 58
Backing Up Microsoft Outlook Data......Page 59
Exporting Palm Desktop for Mac Data......Page 61
Importing Palm Desktop Data into iCal and Address Book......Page 62
Running Palm Data Transfer Assistant......Page 63
2 Making, Receiving, and Managing Calls......Page 68
Configuring Phone Settings......Page 69
Setting Phone Ringtone and System Sounds......Page 70
Adjusting Other Phone Preferences......Page 74
Adjusting Screen Settings......Page 78
Making Calls......Page 79
Dialing with the Dial Pad......Page 80
Finding and Calling Contacts......Page 81
Dialing Contacts from Launcher or Card View......Page 82
Assigning and Dialing with Speed Dial Keys......Page 83
Saving and Dialing with Launcher Favorites......Page 85
Dialing with Call Log......Page 86
Handling Incoming Calls......Page 87
Managing Calls......Page 89
Making and Managing a Second Call......Page 90
Sending Messages......Page 91
Saving Caller Info......Page 92
Using a Wired or Bluetooth Hands-Free Headset......Page 94
Managing Your Phone Account......Page 96
3 Managing Contacts......Page 98
Synergy......Page 99
Adding Synergy Accounts......Page 100
Adding Corporate Email on your Palm Pre......Page 102
Using Contacts on Palm Pre......Page 103
Searching for a Contact......Page 104
Adding Contacts......Page 105
Adding a Contact Manually......Page 106
Adding a Contact from an Email......Page 108
Changing or Deleting Contacts......Page 109
Deleting a Contact......Page 110
Changing a Contact......Page 111
4 Working with Date and Time, Calendar, To Do, and Memos......Page 114
Setting Up the Date and Time......Page 115
Creating a Task List and Task......Page 116
Marking a Task As Complete......Page 119
Calendar......Page 120
Viewing Your Calendars......Page 121
Configuring the Calendar......Page 123
Adding a New Event (Appointment)......Page 125
Working with Google Maps......Page 127
Adding Google Weather to Your Calendar......Page 129
Memos (Notes)......Page 130
Creating a Memo......Page 131
Emailing a Memo......Page 132
5 Connecting to the Internet, Wi-Fi, and Bluetooth Devices......Page 134
Setting up a Wi-Fi Network Connection......Page 135
Using the Web Browser......Page 137
Adding a Web Page to the Launcher......Page 140
Browsing Multiple Web Pages at One Time......Page 141
Sharing a Web Link......Page 142
Accessing Your Browsing History......Page 143
Configuring your Palm Pre Browser......Page 144
Pairing Your Palm Pre with an Accessory......Page 146
Pairing Your Palm Pre with a Computer, Phone, or Car Hands-Free System......Page 147
6 Email......Page 150
Understanding Email on Palm Pre......Page 151
Configuring Email......Page 152
Adding an Automatic Personal Email Account......Page 153
Adding a Manual Personal Email Account......Page 154
Adding a Corporate (Microsoft Exchange) Email Account......Page 156
Editing your Mail Accounts......Page 158
Using Mail......Page 159
Using the Mail Main Screen......Page 160
Composing an Email......Page 161
Reading and Managing Emails......Page 163
7 SMS, MMS, and Instant Messaging......Page 166
Adding an IM Account......Page 167
Contacting Buddies and Managing Conversations......Page 169
Sending a Standard Text (SMS) Message......Page 172
Sending Multimedia Files (MMS) with Your Text Message......Page 173
Receiving Text (SMS) and Multimedia Files (MMS)......Page 175
Configuring Messaging......Page 176
Getting Music and Video onto Your Palm Pre......Page 178
Using iTunes......Page 179
Synchronizing Music......Page 180
Synchronizing Video......Page 181
Using doubleTwist......Page 182
Installing doubleTwist on Windows......Page 183
Creating a doubleTwist Account......Page 184
Synchronizing Music Using doubleTwist......Page 185
Synchronizing Video Using doubleTwist......Page 187
Using the Amazon MP3 Store......Page 188
Purchasing Music Using the Amazon MP3 Store......Page 189
Getting Amazon MP3 Music into iTunes......Page 191
Finding Music to Play......Page 192
Controlling a Song While It’s Playing......Page 193
Listen to Podcasts......Page 194
Searching YouTube for Related Material While Listening to Music......Page 195
Synchronizing Videos using iTunes......Page 196
Playing YouTube Videos......Page 197
Shooting Your World......Page 200
Taking Pictures......Page 201
Viewing Photos......Page 202
Sharing and Using Photos......Page 203
Assigning a Photo to a Contact......Page 204
Send a Photo to Someone......Page 205
Upload a Photo to Facebook or Photobucket......Page 206
Configuring the Photos Application......Page 207
Removing an Account or Changing its Password......Page 208
Synchronizing Photos Using iTunes......Page 209
iPhoto in Mac OSX......Page 210
Disk Mode in Mac OSX and Windows......Page 211
Let Windows Import Your Photos......Page 212
10 Working with Palm Pre Applications......Page 214
Setting Up an App Catalog Account......Page 215
Finding Applications......Page 217
Purchasing Applications......Page 218
Keeping Applications Up to Date......Page 219
Deleting Applications......Page 220
Organizing Your Applications in Launcher......Page 221
Changing the Quick Launcher Applications......Page 222
11 Customizing Your Palm Pre......Page 224
Toggling Airplane Mode On and Off......Page 225
Set Language and Formats......Page 226
Changing the Country or Region......Page 227
Screen and Lock Settings......Page 228
Password Protect Your Palm Pre......Page 230
Sounds & Ringtones......Page 231
Keeping Your Palm Pre Clean and Scratch Free......Page 234
Keeping Your Palm Up to Date......Page 235
Updating WebOS......Page 236
If Your Palm Pre Update Fails......Page 237
Running Through First-Time Setup......Page 240
Getting Help with Your Palm Pre......Page 242
13 New and Notable......Page 244
The Palm Pre Plus......Page 245
The Palm Pixi and Pixi Plus......Page 246
Using Classic......Page 247
Installing Your Palm Applications......Page 248
Using HotSync......Page 249
Manual Application Installation......Page 252
A......Page 254
C......Page 255
F......Page 257
J–K–L......Page 258
O......Page 259
Q-R......Page 260
T......Page 261
X–Y–Z......Page 262

Citation preview

Craig Johnston Joe Hutsko

800 East 96th Street, Indianapolis, Indiana 46240 USA

My Palm® Pre Copyright © 2010 by Pearson Education, Inc.

Associate Publisher Greg Wiegand

All rights reserved. No part of this book shall be reproduced, stored in a retrieval system, or transmitted by any means, electronic, mechanical, photocopying, recording, or otherwise, without written permission from the publisher. No patent liability is assumed with respect to the use of the information contained herein. Although every precaution has been taken in the preparation of this book, the publisher and author assume no responsibility for errors or omissions. Nor is any liability assumed for damages resulting from the use of the information contained herein.

Acquisitions Editor

ISBN-13: 978-0-7897-4255-1

Managing Editor

ISBN-10: 0-789-74255-1

Sandra Schroeder

Michelle Newcomb

Development Editor Todd Brakke

Library of Congress Cataloguing-in-Publication data is on file. Printed in the United States on America

Project Editor

First Printing May 2010

Seth Kerney

Trademarks

Copy Editor

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Contents at a Glance Prologue

Getting Started with Pre

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Chapter 1

Transferring Your Data, Docs, and Media to Pre

Chapter 2

Making, Receiving, and Managing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Chapter 3

Managing Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Chapter 4

Working with Date and Time, Calendar, To Do,

. . . . . . . . . . . . . . . .30

and Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 Chapter 5

Connecting to the Internet, Wi-Fi, and Bluetooth Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Chapter 6

Email

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Chapter 7

SMS, MMS, and Instant Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Chapter 8

Listening to Audio and Watching Video

Chapter 9

Shooting, Storing, and Viewing Photos . . . . . . . . . . . . . . . . . . . . . . . . . .186

Chapter 10

Working with Palm Pre Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200

Chapter 11

Customizing Your Palm Pre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210

Chapter 12

Maintaining Your Palm Pre

Chapter 13

New and Notable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230

. . . . . . . . . . . . . . . . . . . . . . . .164

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240

Table of Contents Prologue: Getting Started with Pre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Touring Your Pre

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Reviewing Your Pre’s External Controls and Features Identifying Status Icons

. . . . .4

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Getting in Touch with Pre’s Touchscreen Gestures Mastering Pre’s Keyboard

. . . . . . .10

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Tapping into Universal Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Using this Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

1

Transferring Your Data, Docs, and Media to Pre . . . . . . . . . . . 30 Copying Pictures, Audio, Video, and Documents to Pre

. . . . .32

Using Your Palm Pre As a Thumb Drive . . . . . . . . . . . . . . . . . . . . .33 Understanding Pre’s Always-in-Sync Approach . . . . . . . . . . . . . . .37 Understanding Synergy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Adding Contacts, Calendars, and Tasks to Pre

. . . . . . . . . . . . . . . . .39

Adding Data Using Online Accounts . . . . . . . . . . . . . . . . . . . . . . . .41 Adding a Google Gmail Account

. . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Transferring Your Data Using Palm Data Transfer Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Backing Up and Preparing Your Data Before You Transfer to Pre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Backing Up Microsoft Outlook Data

. . . . . . . . . . . . . . . . . . . . . . . .46

Exporting Palm Desktop for Mac Data . . . . . . . . . . . . . . . . . . . . . .48 Importing Palm Desktop Data into iCal and Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Running Palm Data Transfer Assistant

2

. . . . . . . . . . . . . . . . . . . . . .50

Making, Receiving, and Managing Calls. . . . . . . . . . . . . . . . . . . . . . . 54 Configuring Phone Settings

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Setting Phone Ringtone and System Sounds

. . . . . . . . . . . . .57

Adjusting Other Phone Preferences . . . . . . . . . . . . . . . . . . . . . . . . .61 Adjusting Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Dialing with the Dial Pad

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Finding and Calling Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Dialing Contacts with Phone

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Dialing Contacts from Launcher or Card View Dialing with the Contacts App

. . . . . . . . . . . .69

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Assigning and Dialing with Speed Dial Keys

. . . . . . . . . . . . . .70

Saving and Dialing with Launcher Favorites

. . . . . . . . . . . . . .72

Dialing with Call Log

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Dialing from Messages and Web Pages

. . . . . . . . . . . . . . . . . . . .74

Handling Incoming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Managing Calls

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Entering Numbers During a Call

. . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Making and Managing a Second Call . . . . . . . . . . . . . . . . . . . . . . .77 Sending Messages Saving Caller Info

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Using Apps While on a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 Using a Wired or Bluetooth Hands-Free Headset . . . . . . . . .81 Managing Your Phone Account

3

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Managing Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Synergy

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Adding Synergy Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Adding Corporate Email on your Palm Pre . . . . . . . . . . . . . . . . .89 Using Contacts on Palm Pre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90 Searching for a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91 Launching the Contacts Application . . . . . . . . . . . . . . . . . . . . . . . .92 Adding Contacts

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Adding a Contact Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 Adding a Contact from an Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 Changing or Deleting Contacts

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Deleting a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97 Changing a Contact

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

vi

4

Table of Contents

Working with Date and Time, Calendar, To Do, and Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102 Setting Up the Date and Time

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 Creating a Task List and Task

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Marking a Task As Complete

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Deleting Completed Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107 Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107 Viewing Your Calendars

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Configuring the Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110 Adding a New Event (Appointment) Viewing an Event

. . . . . . . . . . . . . . . . . . . . . .112

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Working with Google Maps

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Adding Google Weather to Your Calendar

. . . . . . . . . . . . . . .116

Event Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117 Memos (Notes) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117 Creating a Memo

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Emailing a Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

5

Connecting to the Internet, Wi-Fi, and Bluetooth Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Connecting to Wi-Fi Networks

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Setting up a Wi-Fi Network Connection The Web Browser

. . . . . . . . . . . . . . . . . .122

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Using the Web Browser

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Adding a Web Page to the Launcher

. . . . . . . . . . . . . . . . . . . . . .127

Browsing Multiple Web Pages at One Time

. . . . . . . . . . . . . .128

Sharing a Web Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129 Accessing Your Browsing History . . . . . . . . . . . . . . . . . . . . . . . . . . .130 Configuring your Palm Pre Browser

. . . . . . . . . . . . . . . . . . . . . . .131

Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133 Pairing Your Palm Pre with an Accessory

. . . . . . . . . . . . . . . . .133

Pairing Your Palm Pre with a Computer, Phone, or Car Hands-Free System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

Table of Contents

6

Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Understanding Email on Palm Pre Configuring Email

. . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Adding an Automatic Personal Email Account

. . . . . . . . . .140

Adding a Manual Personal Email Account . . . . . . . . . . . . . . . .141 Adding a Corporate (Microsoft Exchange) Email Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143 Editing your Mail Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145 Using Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146 Using the Mail Main Screen

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Composing an Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148 Attaching Files to Your Emails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150 Reading and Managing Emails

7

. . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

SMS, MMS, and Instant Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Adding Accounts

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

Adding an IM Account Using Messaging

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

Contacting Buddies and Managing Conversations . . . . .156 Sending a Standard Text (SMS) Message

. . . . . . . . . . . . . . . . .159

Sending Multimedia Files (MMS) with Your Text Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160 Receiving Text (SMS) and Multimedia Files (MMS) . . . . . .162 Configuring Messaging

8

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

Listening to Audio and Watching Video . . . . . . . . . . . . . . . . . . . . 164 Getting Music and Video onto Your Palm Pre . . . . . . . . . . . . . . . .165 Using iTunes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166 Synchronizing Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167 Synchronizing Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168 Using doubleTwist

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169

Installing doubleTwist on Windows

. . . . . . . . . . . . . . . . . . . . . . .170

Installing doubleTwist on Mac OSX . . . . . . . . . . . . . . . . . . . . . . . .171 Creating a doubleTwist Account

. . . . . . . . . . . . . . . . . . . . . . . . . . .171

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Table of Contents

Using doubleTwist

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172

Synchronizing Music Using doubleTwist

. . . . . . . . . . . . . . . . .172

Synchronizing Video Using doubleTwist

. . . . . . . . . . . . . . . . .174

Using the Amazon MP3 Store . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175 Purchasing Music Using the Amazon MP3 Store . . . . . . . .176 Getting Amazon MP3 Music into iTunes . . . . . . . . . . . . . . . . . .178 Using the Palm Music Player

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179

Finding Music to Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179 . . . . . . . . . . . . . . . . . . . . . .180

Controlling a Song While It’s Playing Listen to Podcasts

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181

Searching YouTube for Related Material While Listening to Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182 Watching Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183 Synchronizing Videos using iTunes . . . . . . . . . . . . . . . . . . . . . . . .183 Playing Videos Transferred to Your Pre . . . . . . . . . . . . . . . . . . . .184 Playing YouTube Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184

9

Shooting, Storing, and Viewing Photos . . . . . . . . . . . . . . . . . . . . . 186 Shooting Your World . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187 Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188 Viewing and Sharing Your Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189 Viewing Photos

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189

Sharing and Using Photos

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190

Assigning a Photo to a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191 Setting a Photo as your Palm Pre’s Wallpaper

. . . . . . . . . . .192

Send a Photo to Someone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192 Upload a Photo to Facebook or Photobucket

. . . . . . . . . . .193

Configuring the Photos Application . . . . . . . . . . . . . . . . . . . . . . .194 Removing an Account or Changing its Password . . . . . . .195 Synchronizing Photos Using iTunes Getting Photos Off Your Palm Pre iPhoto in Mac OSX

. . . . . . . . . . . . . . . . . . . . . . .196

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197

Disk Mode in Mac OSX and Windows Let Windows Import Your Photos

. . . . . . . . . . . . . . . . . . . . .198

. . . . . . . . . . . . . . . . . . . . . . . . . .199

Table of Contents

10

Working with Palm Pre Applications . . . . . . . . . . . . . . . . . . . . . . . . . 200 Using the Palm App Catalog

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202

Setting Up an App Catalog Account . . . . . . . . . . . . . . . . . . . . . . .202 Finding Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204 Purchasing Applications

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205

Keeping Applications Up to Date Deleting Applications

. . . . . . . . . . . . . . . . . . . . . . . . . .206

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207

Organizing Your Applications in Launcher

. . . . . . . . . . . . . . . . . . .208

Changing the Quick Launcher Applications

11

. . . . . . . . . . . . .209

Customizing Your Palm Pre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210 Using Your Palm Pre While Flying

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212

Toggling Airplane Mode On and Off Changing Your Pre’s Configuration

. . . . . . . . . . . . . . . . . . . . . .212

. . . . . . . . . . . . . . . . . . . . . . . . . . . .213

Set Language and Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213 Changing the Country or Region Screen and Lock Settings

. . . . . . . . . . . . . . . . . . . . . . . . . .214

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215

Password Protect Your Palm Pre . . . . . . . . . . . . . . . . . . . . . . . . . . . .217 Sounds & Ringtones

12

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .218

Maintaining Your Palm Pre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 Keeping Your Palm Pre Clean and Scratch Free

. . . . . . . . . . . . .221

Getting the Most Out of Your Palm Pre’s Battery . . . . . . . . . . . .222 Keeping Your Palm Up to Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222 Updating WebOS

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223

If Your Palm Pre Update Fails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224 Running Through First-Time Setup Getting Help with Your Palm Pre

. . . . . . . . . . . . . . . . . . . . . . . .227

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229

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13

Table of Contents

New and Notable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 The Palm Pre Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232 The Palm Pixi and Pixi Plus

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233

The Palm OS Emulator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234 Using Classic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234 Installing Your Palm Applications Using HotSync

. . . . . . . . . . . . . . . . . . . . . . . . . .235

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236

Manual Application Installation

. . . . . . . . . . . . . . . . . . . . . . . . . . . .239

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

About the Authors

xi

About the Authors Craig James Johnston has been involved with technology since his high school days at Glenwood High in Durban, South Africa, when his school was given some Apple 2 Euro Pluses. From that moment, technology captivated him, and he has owned, supported, evangelized, and written about it ever since. Craig has been involved in designing and supporting large-scale enterprise networks with integrated email and directory services since 1989. Craig has held many different IT-related positions in his career, ranging from sales support engineer to mobile engineering a 35,000-smartphone infrastructure at a large bank. In addition to designing and supporting mobile computing environments, Craig writes about them for Smartphone Essentials and CrackBerry.com, a leading BlackBerry blog. Craig also co-hosts the CrackBerry.com podcast and his own Mobile Computing Authority podcast.You can also see Craig’s previous published work in his books Professional BlackBerry and My BlackBerry Curve. Craig enjoys high-horsepower, high-speed vehicles and tries very hard to keep to the speed limits while driving them. Originally from Durban, South Africa, Craig has lived in the United Kingdom, the San Francisco Bay Area, and New Jersey, where he now lives with his wife Karen and a couple of cats. Joe Hutsko is the author of Green Gadgets for Dummies and Macs All-in-One for Dummies, Second Edition. For more than two decades, Joe has written about computers, gadgets, and video games for numerous publications and websites, including The New York Times, Macworld, PC World, Fortune, Newsweek, Popular Science, TV Guide, The Washington Post, Wired, Gamespot, MSNBC, and Salon. Joe’s first novel, The Deal, was recently rereleased in trade paperback with a new foreword by the author (tinyurl.com/hutskodeal), and you can find links to Joe’s stories on his tech blog, JOEyGADGET.com. As a kid, Joe built a shortwave radio, played with electronic project kits, and learned the basics of the BASIC programming language on his first computer, the Commodore Vic 20. In his teens, he picked strawberries to buy his first Apple II computer. Four years after that purchase (in 1984), he wound up working for Apple, where he became the personal technology guru for the company’s chairman and CEO. Joe left Apple in 1988 to become a writer and worked on and off for other high-tech companies, including Steve Jobs’ one-time NeXT. He authored a number of video game strategy guides, including the bestsellers Donkey Kong Country Game Secrets: The Unauthorized Edition and Rebel Assault: The Official Insiders Guide.

xii

Dedication

Dedication To Stephen King and Douglas Adams, who kept me away from the real world, and Capital Radio 604, which kept me entertained and accurately informed when I wasn’t reading. —Craig James Johnston This book is dedicated to my co-author, Craig Johnston, whose commitment and hard work makes My Palm Pre mostly his and only a little bit mine. Thank you, Craig, for a job well done. —Joe Hutsko

Acknowledgments I would like to express my deepest gratitude to the following people on the My Palm Pre team who all worked extremely hard on this book. Michelle Newcomb, my acquisitions editor who worked with me to give this project an edge. Todd Brakke, my development editor who made sure we stuck to the successful My series format. In addition to the team at Pearson, special thanks to Zeenat Subedar of Edelman PR, and to Rosie Pulido, Karen Chan, and Jon Zilber at Palm. —Craig James Johnston Thanks to my literary agent, Carole Jelen, for pitching the proposal for this book to Que Acquisition Editor Michelle Newcomb, and a big thank you to you, Michelle, for saying yes. Kudos to Development Editor Todd Brakke for his thoughtful suggestions and good sense of humor. And finally, super-duper thanks to my friends and family, without whom none of this would be possible. —Joe Hutsko

Reader Services

xiii

We Want to Hear from You! As the reader of this book, you are our most important critic and commentator. We value your opinion and want to know what we’re doing right, what we could do better, what areas you’d like to see us publish in, and any other words of wisdom you’re willing to pass our way. As an associate publisher for Que Publishing, I welcome your comments. You can email or write me directly to let me know what you did or didn’t like about this book—as well as what we can do to make our books better. Please note that I cannot help you with technical problems related to the topic of this book. We do have a User Services group, however, where I will forward specific technical questions related to the book. When you write, please be sure to include this book’s title and authors as well as your name, email address, and phone number. I will carefully review your comments and share them with the authors and editors who worked on the book. Email:

[email protected]

Mail:

Greg Wiegand Associate Publisher Que Publishing 800 East 96th Street Indianapolis, IN 46240 USA

Reader Services Visit our website and register this book at www.quepublishing.com/register for convenient access to any updates, downloads, or errata that might be available for this book.

Your whole world in your hand.

Prologue

Getting Started with Pre Welcome to your new Palm Pre. The good news is your Pre is easy enough to use that getting started with your Pre is no big deal. Because you probably activated your Pre when you purchased it, the minute you left the store you most likely began doing some of the cool things your Pre can do. By now you’ve probably made and received calls, text and email messages, browsed the web, listened to some music or Internet radio, and maybe even downloaded a few free programs using the Apps Catalog. But the fact that you’re holding this book in your hands suggests you want to go beyond the basics to maximize the very personal relationship you’ve begun with your Pre. In this prologue, you get a crash course on how to operate your Pre’s buttons, switches, and keyboard, and how to use your fingertips to control your Pre’s touchscreen interface. I’ll also give you a strategy on how you can get the most out of this book.

4

Prologue

Getting Started with Pre

Touring Your Pre Palm’s Pre designers say they fashioned the Pre to resemble a smooth stone, and that’s nearly what it looks and feels like in your hand when it’s powered off. With only barely visible controls and features on the outside, you learn in no time that, to do most things with your Pre, your fingers do most of the walking on its touchscreen. When you need to type in words and numbers, slide open the Pre’s hidden keyboard to enter alphanumeric information, and then slide it closed when you finish typing. By learning about a handful of fingertip gestures you can use to interact with your Pre’s screen, and about a few special keys you can press when you use the keyboard, operating your Pre becomes second nature almost immediately after you begin to use it.

Prepping Pre for Lift-Off If you bought your Pre at a your carrier’s store, it’s probably activated, and you’re ready to follow along with the rest of this chapter. If your Pre was shipped to you and you’re using a new phone number, your Pre automatically activates after you create your Palm profile. If your Pre was shipped to you and you’re switching numbers from a previous phone, you must activate your Pre online by visiting your carrier’s website with your desktop computer’s web browser. To use your Pre, you must create a Palm profile using a valid email address. Your Palm profile is your gateway to automatic updates and data backups, and what you use to access Palm’s web-based reset and erase feature if your Pre is stolen or you run into a problem that requires you to completely reset your Pre. Your Palm profile and the email you use to create it are not the same as setting up the Pre’s email application to send and receive email on your Pre (see Chapter 6, “Email”).

Reviewing Your Pre’s External Controls and Features Get acquainted with your Pre’s external buttons, switches, ports, and keyboard. There are two versions of the Palm Pre. The original Palm Pre, and the Palm Pre Plus. The original Palm Pre has a center button in the gesture area. This button has been removed on the Palm Pre Plus. Instead, the Palm Pre Plus detects a tap in the gesture area as a press of the center button. This also helps to keep the Palm Pre’s design lines cleaner.

Touring Your Pre

Palm Pre Plus Front Headset jack Ringer On/Off switch Power button

Touchscreen

Volume

Micro-USB/ charger port

Gesture area Microphone Keyboard

Original Palm Pre Front

Center button (original Palm Pre only)

Gesture area

5

6

Prologue

Getting Started with Pre

• Power button: Press to wake up or put your Pre to sleep. Press and hold to turn your Pre on; if your Pre is already on, press and hold to display options to turn Pre off or select Airplane Mode, which turns off all of Pre’s wireless features but lets you continue to use your Pre to listen to music, watch a video, or make changes to your contacts. When receiving a call press once to mute the ringer (and vibration feature if it’s turned on), or press twice to reject the call and send the caller directly to your voicemail. • Ringer On/Off switch: Switch right to silence your Pre’s ringer and notification sounds, such as new email alerts or schedule alarms.When you turn off sounds by switching the ringer switch to the right, a red dot appears to the left of the switch, and a muted speaker icon appears momentarily on the screen to indicate your Pre’s sounds are muted.When muted, your Pre vibrates when you receive a call or an alert—but only if you turned on the vibrate feature on the Sounds & Ringtones settings card. • Keyboard: Type letters and symbols with a single press of each key. Press (or press and hold) the Orange key and then another key to type numbers or symbols shown in the upper half of the keys; press the Orange key twice to lock it. Press (or press and hold) the Shift key to type uppercase letters; press Shift twice to turn on Caps Lock. Press the Symbol (Sym) key to display a list of special symbols. Press the Orange key or Shift key twice to lock either. • Volume: Press the upper and lower rocker buttons to increase or decrease the volume. Your Pre changes the volume based on what you’re currently doing with it. Adjusting the volume when you’re not having a phone conversation or listening to audio or watching a video increases or decreases your Pre’s ringtone output level. Changing the volume when you’re having a phone conversation increases or decreases the earpiece, headset, or speakerphone output level, depending on which you use during your call. Pressing volume up or down while listening to music or watching videos changes the volume level for those activities. • Earpiece: The earpiece provides sound output during phone conversations (when you don’t have a headset plugged in or a Bluetooth wireless headset connection). • Microphone: The microphone picks up your side of phone conversations or listens for voice commands that can control certain apps (when you don’t have a headset plugged in or a Bluetooth wireless headset connection).

Touring Your Pre

7

• Touchscreen: View and interact with programs and information on the touchscreen display using fingertip gestures. A built-in sensor detects when Pre’s orientation changes between vertical and horizontal, and rotates what’s on the display accordingly. • Gesture area: Swipe left anywhere in this zone to perform the Back gesture, which takes you back one level in an app, or saves information you typed or a setting or option you selected or changed, and then returns you to the previous level of an app’s screen. You don’t need to swipe left across the entire Gesture area to do the Back gesture; a small inch-long swipe will do. Optionally, you can turn on the Switch Applications option in the Screen and Lock preferences to switch between running apps by swiping left or right across the entire length of the Gesture area. • Center button: Press to minimize open application and display Card view and Quick Launch. The Center button briefly lights up when you perform certain gestures in the Gesture area. The Center button exists on the original Palm Pre; however, the Center button functionality is duplicated on the Palm Pre Plus by tapping in the gesture area. • Gesture LEDs: On the original Palm Pre, two LED lights embedded beneath the Gesture area light up to confirm certain gestures in the Gesture area. On the Palm Pre Plus, a thin LED line lights up to confirm gestures.

It’s Not All Good Although as I write this the three LEDs embedded beneath the Center button and the Gesture area only light up to confirm gestures, I can imagine (and hope we’ll see) other interesting uses, such as throbbing the Center button LED to alert you of new voicemail messages or missed calls when Pre’s screen is off. Potential other uses for the left and right LEDs might include assigning notifications to indicate new text messages or emails, or to alert you to upcoming right or left turns when using GPS navigation apps, or guide you directly to a location or another person when you’re hoofing it on foot, sort of like a smart compass.

8

Prologue

Getting Started with Pre

Palm Pre Plus Back Power button

Headset jack

Flash Camera

Speaker

• Headset jack: Plug headsets or stereo headphones into this jack. • Speaker: Incoming call ringtones, speakerphone phone conversations, music, audio, alert sounds, alarms and other audio emit from the speaker (when you don’t have a headset plugged in or a Bluetooth wireless headset connection). • Camera lens and flash: The Pre’s camera lens is used by the Pre’s camera app and other programs to capture images. The LED flash above the camera lens can provide flash illumination when capturing images in dimly lit or dark environments. • Back Cover: The original Palm Pre has an option to replace the back cover with one that works with the Touchstone charging unit. The Touchstone uses induction to wirelessly charge the Palm Pre when it is placed on the unit. The Palm Pre Plus ships with the Touchstone back cover instead of the regular back cover. This will likely further encourage the use of this wireless charging method.

Touring Your Pre

9

Going the Extra Battery Mile Pre’s capability to juggle many applications at once is a standout feature that separates it from most other smart phones, which typically run only one app (and certain background services such as push notifications) at a time. The not so great thing is all that processing power required to do all that app juggling—or multitasking—decreases Pre’s battery life. One way to squeeze more waking hours out of your Pre is to invest in an extended life battery, such as the Innocell 1350 Extended Life Battery ($45; www.seidioonline.com), which provides a 20% capacity boost over Pre’s standard battery.

Identifying Status Icons Besides the time, battery level, and your carrier network’s name and signal strength, Pre displays a number of other status icons and indicators at the top of the touchscreen. These include Phone is on but phone carrier network is unavailable. Pre is attempting to find carrier network signal. Airplane mode is on; all wireless connections—carrier network, Wi-Fi, and Bluetooth—are off. Battery charge level. Battery is charging. Phone carrier signal strength; more bars mean a stronger signal. Phone voice and data roaming on and active. TTY is on. Data connection speed is 1x. Data connection speed is EvDO. Wi-Fi is on; bars indicate signal strength. Wi-Fi is on and attempting to find nearby Wi-Fi network. Bluetooth is on. Bluetooth is connected to a Bluetooth headset or other device and standing by. Bluetooth is connected and actively in use. Pre is searching characters you type in Universal Search (card view or Launcher view) or in application card view (such as Memos).

10

Prologue

Getting Started with Pre

Getting in Touch with Pre’s Touchscreen Gestures Although your Pre has a tiny keyboard for entering alphanumeric information, most of the time you control Pre by letting your fingertips do the walking on Pre’s touchscreen to perform a number of touch-sensitive actions known as gestures. Network, battery, and other status indicators

Wireless carrier Time of day

Date Background wallpaper

Notifications

Screen lock icon, drag up to unlock Pre

When you press the Power button to wake Pre from sleep, the screen activates and displays the time and the Screen Lock icon. Sliding open the keyboard to wake Pre lets you bypass having to drag the screen lock to unlock Pre. Optionally, you can lock your Pre with a simple numeric PIN code or lengthier alphanumeric password that you must tap in to unlock your Pre.

Tap in PIN or password to unlock

Touring Your Pre

11

To turn on the Secure Unlock feature, tap Launcher > Screen & Lock and scroll down.

Choose Secure Unlock type

Most of the time you should just put Pre to sleep when you aren’t using it, rather than power it off. Pre wakes when you tap the Power button or slide open the keyboard. When asleep, Pre uses less power than when the screen is on. Powering Pre completely off and then turning it on again can often fix random problems such as slow-as-molasses performance or other inexplicable behaviors. Powering off Pre clears its working memory space but does not erase any of your personal data or applications you downloaded. Fingertip gestures include dragging the Lock icon to unlock Pre, tapping buttons or icons, flicking up or down to scroll through lists or web pages, dragging over text you want to select, dragging and dropping items to rearrange where they appear, and pinching or pushing two fingertips together or apart to zoom in or out of a picture or block of text.

12

Prologue

Getting Started with Pre

Drag or flick up and down to scroll

Swipe left for Back gesture

Swipe right to go forward on web Tap on-screen buttons to use them

Most types of gestures are self-evident based on what’s actively displayed on Pre’s touchscreen. A few gestures are not so obvious because they require a little fancy finger work, or because you do them in the dedicated but unlabeled space known as the Gesture area. The Gesture area is the horizontal space between your Pre’s center button and the bottom edge of the touchscreen. The series of figures that follow are intended to serve a dual-purpose role: to help you get in touch with every gesture you can do on your Pre’s touchscreen, while simultaneously introducing you to many of Pre’s fundamental concepts and features.

Launcher area

Quick Launch area

Quick Launch apps

Touring Your Pre

13

Doing things with Pre begins by launching an application from Quick Launch or Launcher. When no apps are running, Quick Launch is always one hand at the bottom of Pre’s touchscreen. You can replace or mix and match Pre’s four default Quick Launch apps (Phone, Contacts, Email, Calendar) with whichever apps or other icons you prefer, such as the four apps you use the most.

Launcher page 2

Drag up or down to see more icons

Scroll up/down indicators Swipe left or right to switch Launcher pages

Launcher page indicators

Swipe left to go Back to All Inboxes

Drag up and down to scroll

Flick up or down to scroll fast; tap to stop

14

Prologue

Getting Started with Pre

Most of the time you interact with programs maximized on the screen to utilize all of Pre’s touchscreen display.

“Throw” items off the side of the screen to delete

In certain apps, you can delete items—such as emails, text messages, or tasks—by flicking them off the left or right edge of the screen. In Pre lingo, this action is referred to as throwing.

Drag left and right to scroll sideways

Touring Your Pre

15

Press Center button to display Card view (tap the gesture area on the Palm Pre Plus)

When you want to run another app, open Card view to minimize the active app and display Quick Launch; then tap a Quick Launch app icon or Launcher. Drag up from Gesture area to touchscreen to open the Quick Launch wave.

Drag left or right on the Quick Launch wave and let go on an app to launch it.

16

Prologue

Getting Started with Pre

To bypass Card view and open another app instantly (or open Launcher), tap and hold in the Gesture area and drag up to the touchscreen to reveal the floating Quick Launch wave; then slide left or right to move to the desired app (or Launcher) and let go.

Tap and hold on card; then drag to rearrange When you have lots of cards open at the same time, tap anywhere between cards to zoom in or out to see more or fewer cards.

Flick a card off the top edge of the screen to close the app

Throw an app card off the screen to close the app by flicking its minimized app card up and off the screen.

Touring Your Pre

Tap to open Application menu

17

Status information

The top of Pre’s touchscreen displays information such as the time, battery level, network, and Wi-Fi connection status and signal strength, and a menu in each corner. The Application menu contains the Edit submenu (Cut, Copy and Paste) and other items such as Preferences or Settings, commands, and Help.

Tap to turn connections on/off

The Connections menu offers a quick and easy way to turn Bluetooth and WiFi on or off, choose a Wi-Fi network or Bluetooth device, or turn Airplane Mode on or off. Choose Airplane Mode to turn off Pre’s phone network, Wi-Fi and Bluetooth features all at once.

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Spread two fingers apart to zoom in

Pinch two fingers together to zoom out

In certain apps you can zoom in or out of what’s displayed on Pre’s screen, such as a picture on a web page you’re viewing with the Web app, or a street intersection you’ve pinpointed using Google Maps.

Double-tap to zoom in or out

Sometimes you want to zoom in or out a fixed amount to narrow in on, for instance, one of several columns displayed on a web page.

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Tap to open a Web link

Rotate Pre to change the screen’s orientation

Rotating your Pre can change the screen’s orientation between vertical (tall but narrow), and horizontal (wide but shorter), which is particularly handy for reading web pages or documents containing small, difficult to read text.

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Most recent item subject, message or detail Number of new items for app Tap icon to open app and see all new items

Tap to open or act on specific item Flick notifications off screen to dismiss

Pre alerts you with notification banners at the bottom of the screen whenever new items or information arrives on your Pre, such as voicemail messages, email and text messages, or upcoming appointments.

Tap to redisplay

If you ignore a notification for more than a few seconds, the notification banner disappears, and a Notification icon appears in the lower-right corner, alongside any other notifications you ignored or haven’t gotten around to because you were in a meeting or otherwise occupied.Tap the Notification icon area in the bottom-right corner to redisplay the notification (or notifications).

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Tap and hold, drag, and then release to move items

You can use drag and drop to move or reorder items such as notification banners, emails, tasks, Web bookmarks, and memos. You can also reorder app (and other) icons on Quick Launch and Launcher pages by dragging and dropping them wherever you want, as I describe in Chapter 11,“Customizing Your Palm Pre Applications.”

Launcher Lock-Down The Launcher icon is the only icon you can’t remove from Quick Launch because it’s what you tap to display Launcher pages that contain all the other apps that aren’t displayed in Quick Launch.

Mastering Pre’s Keyboard Slide out Pre’s keyboard whenever you need to enter, change, or search for information.

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Press to type letters

Press to Backspace or change automatic uppercase to lowercase

Press for numbers and symbols above letters; press twice to lock

Press for special symbols and accented characters

Shift key; press twice for Caps Lock Press for space or to take picture in Camera app

Type letters as you normally would. Press Shift when you need to capitalize a letter, or hold it down when you need to capitalize more than one letter. Pre automatically capitalizes the first letter you type in a new sentence in messages or memos, and in certain other text fields. Press Backspace immediately after the auto-cap letter appears to instantly change it to lowercase.

It’s Not All Good One of Pre’s distinct features is its vertical slide-down keyboard, which makes Pre instantly attractive to people who prefer a physical keyboard over virtual, onscreen keyboards like those found on Apple’s iPhone and Blackberry’s Storm, to name a few. In my perfect world? Give me both. A slide-out keyboard and a virtual, on-screen keyboard. I actually type twice as fast on my iPhone as I do on Pre’s physical keyboard, which is especially handy when I’m walking my dog and I can reply to emails or send messages using only one hand. I bet by the time you read this Palm or a savvy WebOS developer will have already created an onscreen keyboard option you can download for free or buy at a reasonable price.

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Tap to choose symbol or accented character

Tap a text field to activate the cursor

The cursor appears in fields and other areas where you can enter or work with text, numbers, and symbols using Pre’s keyboard. Tap a text field or within text to set cursor location.

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Hold Orange key and drag to move cursor

To move the cursor in a text field, hold the Orange key (it’s gray on the Pre Plus), and then drag your fingertip on the touchscreen in any direction.

Press and hold Shift and drag in any direction to select text

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Tap App menu then Edit and choose Cut, Copy, or Paste

Cut, Copy and Paste Shortcut Tap and hold on the Gesture area; then press X to cut selected text, C to copy selected text, or V to paste selected text at current cursor location.

As I write this, you can cut or copy text only in editable fields, such as in an email you’re composing, but you can’t copy displayed text, such as a quote from a website news story you’re reading using the Web app. One trick for copying text from emails you receive is to hit the Reply button to create a new Reply message; then scroll down to the text you want to copy from the sender’s original message, select the text, and then tap Mail’s application menu and choose Copy. Now you can paste the text wherever you want. Hopefully by the time you read this, Palm (or a third-party developer) will offer an update or add-on that enables you to copy text from any source.

Tapping into Universal Search Pre’s Universal Search feature makes it easy to find things you’re looking for, including a contact’s phone number or email address, an app, or a review of the new Mexican restaurant around the block.

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Begin typing in Card view or Launcher

It’s Not All Good As I write this, Universal Search searches only Pre Contacts and Applications but not other items such as emails, calendars, SMS and IM messages, tasks, or memos. You can search for SMS and IM messages, tasks, or memos from within Pre’s Messaging, Tasks, or Memos apps, but you cannot search for emails or calendar events from within the Email or Calendar apps. Hopefully by the time you read this, Palm will have released an update that brings Universal Search to these applications and items, and to other app items as well.

To search, open Card view or Launcher and begin typing a name, first and last initials, a word, or a phrase, and Pre displays suggested matches from your contacts or apps collection. As you type, Pre first attempts to find apps or names in Contacts that may match what you’re looking for—until you reach a letter or letters that do not match any of your contacts. For example, type “Hillary,” and Pre displays all three of your friends and associates named Hillary, including “Hillary Smith,”“Hillary Bell,” and “Hillary Hartman.”Tap the Hillary whose information you want to see to open her contact card. From there you can call or send an email or text message.

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Tap to search other sources

Your three Hillary contacts disappear as suggested matches if you continue to type one or more letters because Pre knows you have no contacts other than the three it suggested, and Pre displays other sources you can tap to search, including Google and Google Maps, Wikipedia, and Twitter. (I’ll show you other ways you can search Pre throughout this book.)

Type to begin searching app content

Begin typing when viewing the main app card for some apps—such as Contacts, Doc View, and Memos, to name three—and Pre searches only that app’s content for items that match your search word or phrase. Type “bis” in Memos, for instance, and Pre hides memos that don’t contain those letters and shows only memos that do, including a shopping list with dog biscuits on the menu and a memo with a link to Bisquick recipes.

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Using this Book This book has been designed to help you transform the Pre, your Pre, by helping you learn about and use its features quickly, efficiently, and confidently. If you flipped through the book before you purchased it, you probably noticed the book contains lots of pictures that help to illustrate how to do things with your Pre. The things you learn to do in My Palm Pre are organized as tasks, and the actions you take to learn each task are presented in concise, easy-todigest steps. As you know, using your Pre is a touchy-feely experience, with your fingertips calling most of the shots to do most things. When you need to tap something on the screen, such as a button or item, or type information, you see a callout with the step number pointing to where you need to tap or type. When you need to drag, swipe, or flick your finger on the screen, such as to scroll a web page up or down, or throw an app off the screen to close it, you see the following icon:

Arrows indicate the directions you can swipe, flick, or drag your finger. The pinch and unpinch gestures you use to zoom in or out on some screens are indicated by the following icons:

When you need to tap twice, such as to zoom in or out a fixed amount, you see the following icon:

When you need to rotate Pre to reorient the screen, you see this icon:

Using this Book

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Because Pre connects to both Windows and Mac computers, this book is designed for readers using either, or both, platforms. Where necessary, task sections may contain specific information and steps devoted to each type of computer, such as which apps you can use to store pictures and music. Feel free to ignore sections and steps that don’t match the your computer.

A Note About Notes Notes like this one offer additional details or optional information that isn’t necessarily part of a series of steps but can be useful or helpful.

Tips Welcome Tips such as this one call your attention to timesaving shortcuts, alternative ways to do things, supplementary figures or specifics, and occasional (and hopefully interesting) factoids.

It’s Not All Good

>>> Go Further

As awesome as Pre is, like most gadgets, it isn’t perfect.You see this element when I want to call your attention to topics or issues I think you ought to be aware of.Whenever possible I’ll explain a workaround to get around a particular quirk or limitations. Other times I’ll mention a nonexistent or half-baked Pre feature or capability that I hope will appear in a future software update or new Pre model (or other WebOS-based device).The good news is you won’t see many of these little ditties because although Pre isn’t perfect, it is a really amazing gadget.

THIS ISN’T A HUGE BOOK I’m assuming you picked up this book instead of a competing tome that’s as thick as the uncut edition of Stephen King’s The Stand because you want to learn the coolest, most productive, and most entertaining things you can do with your Pre as quickly and easily as possible. (Not a swipe, Steve—I’m your Number One fan!) In other words, this book’s approach is short, sweet, and to the point. Occasionally, I point out things I didn’t have room to cover in the tasks and provide a summary of other tasks that you can do. Although you won’t find detailed task descriptions for these other things I mention, you can typically figure out how to perform them based on their similarity to the detailed tasks. In other cases, I’ll point you to resources where you can find out more about other things I mention.

Add an account instantly begins downloading your contacts and calendars to Pre

In this chapter, you learn how to transfer your contacts, calendars, tasks, memos, documents, music, pictures, videos, and other data to your Pre. Topics include the following: B Dragging and dropping media and documents to Pre B Considering Pre’s on-again/off-again relationship with iTunes

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B Understanding Synergy B Transferring data using Palm Data Transfer Assistant B Keeping data in sync via online accounts

Transferring Your Data, Docs, and Media to Pre Thanks to preloaded apps such as the web, YouTube, and Calculator, Pre is interesting and fun to play with right out of the box. But the real fun (and getting real work done) begins after you copy your favorite media files such as music tracks, videos, and pictures, and your important business and personal contacts, documents, spreadsheets, and other useful data. The good news is getting your stuff onto Pre isn’t complicated, thanks to Pre’s capability to automatically download your Gmail or Exchange contacts, calendars, email inboxes, Facebook friends, and AIM and Google Talk instant messaging buddies over-the-air (aka the cloud).

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In this chapter, you also learn how you can execute a one-time transfer of your existing Palm Desktop, Outlook for Windows, or Mac Address Book and iCal contacts and calendar items to your Pre (and how to then keep them in sync over the air), and how a nifty feature called Synergy enables your Pre to tap into multiple sources of your data and display it all in a single, unified view, while keeping data from each source separate. You also learn how to connect your Pre to your Mac or Windows computer so you can easily copy documents and media files to your Pre.

Copying Pictures, Audio, Video, and Documents to Pre Copying music tracks, pictures, videos, ringtones, and documents is as easy as connecting Pre and your PC or Mac with a USB cable and then dragging and dropping what you want onto Pre the same way you would to a hard drive or USB memory drive. That’s because Pre’s USB Drive feature makes Pre behave as though it actually were a USB memory drive.

Palm Pre as a drive Drag and drop music, pictures, videos, and documents to Pre

Pre apps can use a variety of common file types, including image, video, audio, text, .RTF, .PDF, and Microsoft Office (Word, Excel, PowerPoint) files. Windows computer users can also use Windows Media Player to transfer music to and from Pre.

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It’s Not All Good iTunes to Pre: You’re Not Welcome Here At the time Pre launched, Pre owners could use Apple’s iTunes program on a Mac or PC to copy DRM-free (Digital Rights Management) music tracks, photos, movies, TV shows, and ringtones to Pre. By connecting Pre to a PC or Mac and tapping Media Sync (instead of a USB Drive), Pre fooled iTunes into thinking it was an iPod. Industry watchers predicted it was only a matter of time before Apple put a stop to Pre’s masquerade act and they were right. Six weeks after Pre launched, Apple crippled Pre’s capability to sync with iTunes by releasing the iTunes 8.2.1 update, which in Apple’s words “provides a number of important bug fixes and addresses an issue with verification of Apple devices.” In other words,“Adios, Pre.” However, a few weeks later, Palm released the WebOS System 1.1 update—and like magic, Pre regained its capability to mimic an iPod and sync with iTunes 8.2.1 until another iTunes update again disrupted this feature.This game of cat and mouse will likely continue ad nauseaum, and whether you can sync your Pre with iTunes will depend on which version of Pre and iTunes you run. Fortunately a number of other methods and third-party programs make it easy to transfer media to your Pre—some of which are more elegant and easier to use than iTunes.

>>>step-by-step Using Your Palm Pre As a Thumb Drive To copy files from your computer to Pre (and vice versa), you connect Pre to your computer with a USB cable, put Pre in USB drive mode, and then simply drag and drop files to Pre, which appears on your computer as a removable drive. 1. Connect Pre to your computer with the USB cable included with your Pre. The USB connection options appear on Pre’s screen. Tap USB Drive on Pre.

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Deaf, Dumb, and Blind When Pre is in USB Drive (or Media Sync) mode, Pre’s phone and useable features are turned off, which means you can’t receive or make calls—or do anything other than use Pre as a USB drive until you eject Pre.

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2. A USB drive icon fills Pre’s screen and a few moments later Pre is available as a removable drive icon on your Mac’s Desktop or in Windows Explorer, depending on which platform you use. Windows users may see a pop-up message reporting Windows has found new hardware and is installing any necessary drivers to enable your PC to connect with Pre. When Windows finishes the process, a second pop-up message lets you know support for Pre has been installed and is ready to use. If the New Hardware Wizard dialog appears, click Cancel and proceed to the next step. 3. On your computer, do one of the following: • Windows: If the AutoPlay dialog appears asking what you would like to do with the drive you just connected (that’s what Windows thinks Pre is), as shown here, scroll down the list of options and click Open folder to view files. • Windows: If the AutoPlay dialog does not appear, press Windows Key+E to open Windows Explorer, and then double click the Removable Drive icon that represents your Pre.

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Copying Pictures, Audio, Video, and Documents to Pre



Mac: Click the Finder icon in the Dock, and then click the external drive icon (in the left column under Devices) that represents your Pre. Pre’s contents appear as files and folders in a Windows Explorer or Mac Finder window, depending on which platform you use.

4. Drag and drop files from your computer to the Pre.You can drag your files anywhere you want on Pre, and Pre’s apps automatically recognize those files it can use or play. So the Music app finds and plays podcasts and music tracks; Doc View finds and opens Word and Excel documents; Photo finds and opens pictures; and so on. Some common file types Pre apps can use include image, video, audio, text, .RTF, .PDF, and Microsoft Office (Word, Excel, PowerPoint) files.

Organizing Files with Folders Pre contains a few preconfigured folders, including DCIM (where Pre stores camera snapshots you shoot), ringtones, and wallpapers. You may see other folders Pre apps create as needed, such as downloads and screen captures (which is where Pre automatically saves the image file created when you capture the contents of Pre’s screen by pressing Orange+Sym+P or Gray+Sym+P for the Palm Pre Plus). To make it easier to organize and keep track of files you copy to your Pre, create new folders on your Pre with descriptive names such as Videos, Vacation Pics, Homework, Research, Music, E-books, Work Documents, Podcasts—or any name you want.

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5. When you finish copying files to Pre: • Windows: Right-click the drive icon that represents your Pre, and choose Eject from the pop-up menu. • Mac: Click on the drive icon that represents your Pre to select it; then press Apple+E (or drag the drive to the Trash). The drive disappears from your computer’s screen.

Don’t Just Unplug Your Pre When you have your Palm Pre connected to a desktop computer (Windows, Mac OSX, or Linux), never just unplug it—doing so almost always damages files on the Pre. Before you unplug your Palm Pre, always eject the Palm Pre drive as noted here.

6. Pre’s screen changes from the USB drive icon to whatever it displayed before you connected Pre to your computer. A USB notification icon appears in the lowerright corner. Disconnect the USB cable from your computer and Pre, or leave it connected if you want to charge your Pre’s battery. At this point you can open any files you copied to your Pre by using the Pre apps that recognizes each particular file type. You can open many file formats for photos, videos, and music; Microsoft Office files; and PDF files.

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Understanding Pre’s Always-in-Sync Approach

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Copying Amazon Music Purchases from Pre to Your Computer You can copy music you purchase from Amazon using Palm Music Assistant, which lets you copy music from your phone directly to your desktop music player. Go to palm.com/music-assistant.

Understanding Pre’s Always-in-Sync Approach When it comes to transferring and staying in sync with contacts, calendars, and tasks, Pre has its head in the cloud, so to speak. The cloud (also known as cloud computing) refers to an increasingly growing number of programs and services for transferring, storing, and keeping data in sync between smart devices and computers over-the-air via the Internet and wireless mobile phone data connections. Apple’s MobileMe service is an example of a cloud application and service. But unlike MobileMe, which requires a $99 yearly subscription, Pre gives you cloud services at no extra cost. Automatically filling up Pre’s Contacts, Calendar, Tasks, and Email apps with your important data over the cloud is a cinch if you have a Gmail, Facebook, or Microsoft Exchange ActiveSync account (or combination of all three). Simply add the details of one or more of those accounts in Pre’s Email, Contacts, or Calendar app and your information flows over the air and into your Pre in each relevant app. This approach is a dramatic contrast to other Palm smartphones models such as Treo or Centro, which depend primarily on connecting to your PC to keep your contacts, calendar, and other media in sync between the big computer and the little one posing as a smartphone. Both Mark/Space and Chapura, companies that for years have offered programs to transfer files and information and keep everything in sync between smartphone and PC, offer Pre versions of their programs but with a twist. Unlike most other versions of their products, which mainly rely on a USB cable to make the connection, Mark/Space Missing Sync for Palm Pre (www.markspace.com) and Chapura Pocket Mirror (www.chapura.com) each make the data sync connection via Wi-Fi. In the following sections I explain the Synergy Pre feature that combines data from multiple sources into unified views across Pre’s apps and then shows you how to get your basic contacts, calendar events, tasks, email, and instant messaging accounts onto your Pre.

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Understanding Synergy Using the Synergy feature, Pre taps into multiple sources of your data and displays it all in a single, unified view, while still keeping data from each source separate. That means appointments in your Exchange calendar at work and your personal Google calendar both appear in Pre’s Calendar app in a single, unified view.

Events from multiple calendars appear in a single view

Multiple types of messages, including instant messages SMS, and MMS messages, are automatically organized by the person who sends them and are displayed in Pre’s Messaging app as a single, unified conversation. Ditto for email. Pre displays all your email in a unified inbox view. Optionally, Pre rounds up all flagged email messages in another unified inbox view and tapping on individual inboxes enables you to view only messages for that specific email account. Details about every person you communicate with displays in a single view, regardless of where the details originate. For instance, say you have your friend Nick’s email address and phone number in Microsoft Exchange ActiveSync, his IM name on AOL Instant Messenger (AIM), and his birthday on your personal Google calendar.

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Synergy automatically links together any information it finds in common among the various sources and displays everything in a unified view on Nick’s contact card in the Contacts app.

Multiple contact sources merge in single view for each contact

What’s more, if Nick uses Facebook, any information in his profile—such as his profile photo, anniversary, street address, and any other email addresses or phone numbers—automatically appear on Nick’s contact card.You can also create new links between contact sources for any links Pre doesn’t automatically discover and connect together on your behalf. And If you find you have too much or repetitive information for a contact, you can unlink sources from the contact.

Adding Contacts, Calendars, and Tasks to Pre You can add your personal data to your Pre in two ways: • Automatically: Add one or more online accounts and Pre automatically populates the Contacts, Calendar, Tasks, and Email apps with data and stays in sync between your online account and Pre. • Manually: Use Palm Data Transfer Assistant to transfer data from Microsoft Outlook for Windows, or from Address Book and iCal for Macs.

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You can choose one or both methods to transfer data to Pre. For instance, you may have contacts and calendar events you want to manually transfer from your Mac to your Pre using the Palm Data Transfer Assistant. At the same time you might also have a Facebook account and a Google Calendar account that you want to automatically add so that information for those appears on your Pre as well.

Keeping Data in Sync and Importing from Hotmail, Yahoo, and Other Accounts Information you manually import to your Pre can stay in sync with an online source you optionally select, such as a Google Gmail account or an Exchange ActiveSync account, at the time of the import. You can also choose to import your data to your Pre’s local profile, which is automatically backed up every day but is not kept in sync with an online source. To manually import contact, calendar, and task data from other sources, such as Hotmail or Yahoo, turn to the chapters dedicated to those topics.

Data on your Pre that links to an online account stays in sync whenever you make changes to the data, whereas data on your Pre that’s not linked to an online source backs up every day to your online Palm profile. For instance, your Pre has a Memo app for jotting notes; however, Google does not offer a way to link and sync Pre Memos to online notes. So, notes you create with Memo back up to your Palm profile. The following table describes where your data resides and whether it stays in sync with online sources or backs up to your online Pre profile.

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Table 1.1

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Where Pre Data Resides

Source Google

Application Email Contacts Calendar Tasks Notes

Data Location Syncs with your Gmail account. Syncs with your Google Contacts. Stays in sync with Google Calendar. Backs up to your online Palm Profile. Backs up to your online Palm Profile.

Microsoft Exchange

Email Contacts

Syncs with your Microsoft Exchange account. Syncs with your Microsoft Exchange account.

ActiveSync

Calendar Tasks Notes

Syncs with your Microsoft Exchange account. Syncs with your Microsoft Exchange account. Backs up to your online Palm Profile.

Facebook

Contacts

Appears on Pre, and contacts you create or edit on Pre back up to your online Pre Profile but are not reflected on the Facebook website. Appears on Pre, and calendar events you create or edit on Pre back up to your online Pre Profile but are not reflected on the Facebook website. Backs up to your Palm Profile. Backs up to your Palm Profile.

Calendar

Tasks Notes

For the complete lowdown on adding, changing, managing, and deleting Contact, Calendar, Email, and Messenger accounts and data, refer to the chapters dedicated to each of those topics.

Adding Data Using Online Accounts Adding a Google Gmail account in one Pre app automatically adds the account in other Pre apps. So, add a Google Gmail account to Contacts, and Pre automatically adds the account to Messaging and Calendar, which in turn populates Tasks with any task items you may have associated with your Google Calendar.

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>>>step-by-step Adding a Google Gmail Account For these steps, I show you how to add a Gmail account to Pre’s Contacts application; however you can choose to add your account in Calendar, Email, or Messaging, and the screens and steps are mostly the same. Ditto for adding an Exchange or Facebook account rather than (or in addition to) a Gmail account. 1. Open Contacts and tap Application Menu. 2. Tap Preferences & Accounts.

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If this is the first time you’re adding a contact account, Pre automatically prompts you to choose the type of account you want to add. Tap Google and skip to step 5. If you’ve already added a contacts account and the account you want to add is an additional account, proceed to the next step.

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Tap Add An Account.

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4. Tap the type of account you want to add. (I chose Google for this example.) The list of accounts you see on this screen can grow after an update to your Palm Pre. For example, when the Palm Pre first came out, the only accounts listed here were Google, Facebook, and Microsoft Exchange. Since then, Palm has added LinkedIn and Yahoo.

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5. Type your email address and your account password. 6.

Tap Sign In. A syncing account notification appears as Pre downloads your contacts, followed by a sync complete message when Pre finishes downloading your contacts.

Sync and Backup Frequency Pre synchronizes data with online accounts every 15 minutes or more frequently. Palm Profile data is backed up once daily.

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Transferring Your Data Using Palm Data Transfer Assistant If you use Outlook 2003 or later (Windows), or your Pre is replacing a Palm smartphone that you kept in sync using Palm Desktop software, you can use Palm Data Transfer Assistant for Windows to do a one-way transfer of your Outlook or Palm Desktop data to Pre. From either of these programs you can transfer contacts, calendar events, tasks, and notes/memos to Pre. If you transfer data from Palm Desktop, you must have version 6.2 or later installed. (You can download the latest version of Palm Desktop at www.palm.com/support.) For Mac Address Book contacts and iCal events and tasks, you can use Palm Data Transfer Assistant for Mac to do a one-way transfer of that data to Pre. If your Pre is replacing a Palm smartphone that you kept in sync using Palm Desktop software, you can export your Palm Address Book and Palm Calendar as data files and import them into Mac Address Book and iCal; then perform a one-way transfer to your Pre using Palm Data Transfer Assistant. Keep in mind that your one-way data transfer is not the same as synchronizing your data. The one-way process is used to initially copy your data from your computer to your Pre, but after you perform the one-way transfer, Pre does not stay in sync with your computer. You can keep Pre data in sync with a Google Gmail account or a corporate Microsoft Exchange ActiveSync account. If you want to keep Pre in sync with data on your computer rather than have it automatically sync over the air, you can purchase a third-party program such as Mark/Space Missing Sync for Pre (Windows and Mac; www. markspace.com) or Pocket Mirror (Windows; www.chapura.com).

Bringing Over Web Bookmarks/Favorites Unfortunately you can’t drag and drop your web browser’s bookmarks the way you can drag and drop music, video, or document files to your Pre. That doesn’t mean you’re out of luck when it comes to keeping your computer and Pre Web bookmarks in sync. To learn more about how to add, manage, remove, and sync bookmarks, check out Chapter 5,“Connecting to the Internet, Wi-Fi, and Bluetooth Devices.”

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Using the Palm Data Transfer Assistant involves the following steps: 1. Download the Data Transfer Assistant from palm.com/support and

install it on your computer. 2. Connect Pre to your computer with the USB cable; then run the Data

Transfer Assistant on your computer. 3. On Pre, choose whether you want to import your data to an online

account or to your Pre Profile. Choosing an online account imports and syncs your transferred data to one of your online accounts, such as Google Gmail or Microsoft Exchange ActiveSync. Choosing your Pre Profile imports your transferred data to your Pre, which is automatically backed up on a daily basis so you always have a backup of your data. Keep in mind that changes you make to your data occur only on your Pre, and your data is not kept in sync with, or accessible from, an online account or Web-based service.

Tip If you want to keep your Pre in sync with Google Gmail but you don’t have a Gmail account, go to www.gmail.com and create a new Gmail account before proceeding to the next section.

Backing Up and Preparing Your Data Before You Transfer to Pre Back up your Windows Palm Desktop or Outlook data, or your Mac Address Book and iCal data, before you transfer that data to your Pre. • If you’re using Palm Desktop for Windows, perform HotSync to make sure your data is up to date between your PC and the Palm smartphone you’re replacing with Pre. • If Pre is replacing another brand of phone that you kept in sync with Microsoft Outlook, such as a Windows Mobile phone, perform a sync to make sure your data is up to date between your PC and the phone you’re replacing. • If you use Microsoft Outlook but don’t sync with a mobile phone, back up your Outlook data to your PC’s internal hard drive or an external backup drive.

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• If you use Palm Desktop for Mac, perform a HotSync to make sure your data is up to date between your Mac and the Palm smartphone you’re replacing with your Pre. After performing HotSync, you must export your Palm Desktop data to data files before you can import those data files into Address Book and iCal, as explained in the following sections, “Exporting Palm Desktop for Mac Data,” and “Importing Palm Desktop for Mac Data into iCal and Address Book.” • If you’re using Address Book and iCal on your Mac but you do not sync either or both with a phone, back up your contacts, calendar events, and to-do items to your Mac’s internal hard drive or an external backup drive.

>>>step-by-step Backing Up Microsoft Outlook Data

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1. With Outlook running, choose File, Import and Export. The Import Export Wizard appears. 2. Click Export to a file.

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3. Click Next to continue to the Export to a File dialog. 4. Click Personal Folder File (.pst). 5. Click Next to continue to the Export Personal Folders dialog.

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6. Click Personal Folders (if it isn’t already selected).

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7. Click the check box to Include subfolders. 8. Click Next to continue to the Save File dialog. 9. If you want to change the default folder where Outlook saves your data backup file, click Browse and choose where you want Outlook to save your backup file. 10.

Click Finish. The Data File Security dialog appears.

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If you want to protect your data backup file with a password, type your password into the Password and Verify Password fields.

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Click OK. Outlook exports and saves your data backup file in the default folder (or a folder you specified in Step 7).

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When this process is complete, you can close Outlook and proceed to the section, “Running Palm Data Transfer Assistant” later in this chapter.

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Exporting Palm Desktop for Mac Data Exporting your Palm Desktop Calendar and Address data is a twostep process. You export and save your calendar events to one backup file; then you export and save your addresses to a second backup file. 1. From the Palm Desktop choose File, Export to open the Export dialog. 2. Type a descriptive name for your calendar backup file in the Save As field; then click the Where pop-up and choose Desktop if it isn’t already selected. 3. Click the Module pop-up menu, and choose Date Book.

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4. Click the Items pop-up menu, and choose All Datebook Items if it isn’t already selected. 5. Click the Format pop-up menu, and choose vCal if it isn’t already selected. 6. Click Export. Palm Desktop exports and saves your calendar backup file to the Desktop. 7. Return to the same Export dialog as described in step 1 and type a descriptive name for your contacts backup file in the Save As field.

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8. Click the Module pop-up menu and choose Addresses. 9. Click the Items pop-up menu and choose All Addresses. 10. Click the Format pop-up menu and choose vCard. 11. Click Export. Palm Desktop exports and saves your addresses backup file to the Desktop.

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Importing Palm Desktop Data into iCal and Address Book Importing your Palm Desktop Calendar and Address data backup files into iCal and Address Book is a two-step process. You import your calendar backup file into iCal first; then you import your addresses backup file into Address Book.

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1. From iCal, choose File, Import, Import to open the Import dialog. 2. Click the pop-up menu, and choose Desktop if it isn’t already selected. 3. Click the calendar backup file you created in step 6 in the previous section.

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4. Click Import; iCal imports your calendar events and displays them in the main iCal window. 5. Run Address Book and then click File, Import.

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6. Click the pop-up menu, and choose Desktop if it isn’t already selected. 7. Click the addresses backup file you created in step 11 in the previous section.

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8. Click Open. Address Book imports your addresses and displays them in the main Address Book window.

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Running Palm Data Transfer Assistant 1. After downloading and installing Data Transfer Assistant for Mac or Windows (www.palm.com/ support), run the Palm Data Transfer Assistant. (If you see a license agreement and have no objection to it, accept it.) When the Data Transfer Assistant Welcome screen appears, click Next. The USB connection instructions screen appears.

Sorry Mac, No Memos The Windows Welcome screen shows icons for Memos, Calendar, Contacts, and Tasks, and the Mac Welcome screen shows icons for Calendar, Contacts, and Tasks but not Memos.

2. Connect Pre to your computer with the USB cable included with your Pre. When the USB connection options buttons appear on Pre’s screen, tap USB Drive. A USB drive icon fills Pre’s screen and a few moments later Pre appears as a drive icon on your Mac’s Desktop or in Windows Explorer, depending on which version you run. • Windows users may see a pop-up message reporting Windows has found new hardware and is installing any necessary drivers to enable your PC to connect with Pre.

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• If the Data Transfer Assistant for Windows finds both Palm Desktop and Outlook on your PC, select the one you want to transfer data from. If Data Transfer Assistant finds more than one Palm Desktop profile, select the profile with the data you want to transfer to Pre.

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3. Click Next on the Data Transfer Assistant window. The Data Transfer Assistant displays a progress indicator as it transfers your data from your computer to Pre. 4. A completion message appears when the data transfer is complete. Click Done. 5.

Quit the Data Transfer Assistant. Your computer automatically unmounts Pre, and Pre displays a Data Transfer Assistant card prompting you to choose where you want Pre to store your imported data. Tap the option you want—Google Or Exchange Account, or My Palm Profile. Tap through any additional prompts that may appear to confirm your choice. (If you choose Google Or Exchange Account, type in your email address and email account password; then press Done.) When complete, the Desktop Transfer Assistant card closes, and Pre works in the background to import your data into Pre’s Contacts, Calendar, Tasks, and (if your data came from Outlook) Memos apps.

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How Long Until My Data Appears?

>>> Go Further

The data transfer process can take anywhere between a few minutes to 10 minutes or more if you have lots of contacts. Pre does not display a progress indicator or a notification about the data transfer until the transfer process is complete.

CHOOSING BETWEEN GOOGLE OR EXCHANGE ACCOUNT OR PALM PROFILE When deciding where you want Pre to store your imported data, consider these factors: Google Or Exchange Account: • Works with the Palm Synergy feature. • Data is synchronized every 15 minutes (or sooner) and accessible anytime via your Web browser; data is stored on Google Calendar and Contacts servers. • You can export data from Google Calendar or Contacts and import that data into another program or service if necessary.

Microsoft Exchange: • Works with the Palm Synergy feature. • Requires user account with access to Microsoft Exchange and Outlook Web Access services; data is backed up on the company’s or organization’s Exchange Server. • Data is synchronizing continuously and available anytime via your Web browser. • You can export your data from Microsoft Exchange Calendar, Contacts, Tasks, and Notes and import into other programs or services if necessary. Palm Profile: • Your data is backed up and can be restored if your Pre is lost or stolen, or needs to be replaced. • You don’t want or need to sync with a web-based service such as Google or Microsoft Exchange. • Adding, editing, and deleting data occurs only on your Pre, and you cannot use a desktop application or web-based service to access, add, edit, or delete data backed up to your Palm profile. • Your data is stored on your Palm and automatically backed up daily to Palm’s online backup service.

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Tap to make calls, search contacts, listen to voicemail, and more

In this chapter, you explore Pre’s cell phone functionality. Topics include the following: B B B B B

Configuring Pre settings Making calls Receiving calls Managing calls Getting information about your cell account

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Making, Receiving, and Managing Calls With so many powerful ways of communicating—email, text, and instant messaging, Facebook—it’s easy to forget Pre is also a phone. Pre’s standout phone features include easy-touse touchscreen buttons or keyboard buttons for dialing and searching contacts, a loud and clear speaker phone, and the capability to conduct conference calls by merging two calls into a three-way conversation. What’s more, Pre’s phone functions are tightly integrated with Pre’s other features. For instance, making a reservation at a restaurant, you find with Google Maps it’s merely a matter of tapping the restaurant’s phone number on the Google Maps display. Or find and call a phone number for a friend or associate that you’re trying to reach thanks to Pre’s Synergy feature that automatically finds and adds Facebook profile phone numbers to your contact cards. With Pre you can make, receive, and juggle phone calls faster and easier in a number of ways, as you see in the following pages.

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Configuring Phone Settings Before diving into making and receiving calls with Pre, spend a few minutes configuring your Pre’s phone preferences settings to work the way that suits you best. To begin, tap Phone to open the Phone app card.

Numbers and contacts appear here

Dial pad

Number of new voicemail messages Voicemail button

Recent and missed calls log

Face Time: Auto-Off Screen Pre’s built-in proximity detector senses when you’re holding Pre to your ear during a phone call and automatically shuts off the touchscreen, so your cheek doesn’t accidentally tap a button or hang up on the call. The touchscreen turns on again when you draw Pre away from your face.

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>>>step-by-step Setting Phone Ringtone and System Sounds

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The Sounds and Ringtones preferences card is where you choose and adjust the volume of the ringtone Pre plays when you receive a call, whether Pre vibrates when you receive a call, and whether you want to hear system sounds such as new items notifications, event reminders, and the ding-dong sound Pre plays when you attach it to the charger. 1. Tap the app menu and choose Sounds & Ringtones. The Sounds & Ringtones card appears. 2. Tap Vibrate ON or OFF button beneath Ringer Switch Off to toggle whether Pre vibrates when you have the ringer switch set to Off. If you want to know when you’ve got a call when the ringer is turned off (say, you’re in a movie theater or meeting) then you should leave this option enabled. 3. If you want to change your default ringtone, tap Ringtone (or tap the name of the current ringtone) under Ringer Switch On. The Ringtone screen appears. The Pre comes with plenty of different tones by default, but you can add plenty of custom ringtones later, if you prefer.

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6 4. Scroll up and down the list to see Pre’s ringtones. A check mark indicates the currently selected ringtone.

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5. Tap the Play button to the right of a ringtone name to hear the ringtone. A progress bar appears as the ringtone plays.

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6. Tap a ringtone name to choose the ringtone. You can also choose to use a custom ringtone if you don’t like the default selection. 7. Tap the Add Ringtone button to view any audio and music files you copied to your Pre. A list of audio files appears. Scroll up and down the list to see Pre’s audio files, or begin typing the name of an artist, song, ringtone, or audio filename to search for audio tracks that match your search criteria. Once you find the one you want to use, tap it to add it to the main list of ringtones.

Ringtones of Your Own Drag and drop your own custom ringtones, music tracks, and other audio files to Pre in USB drive mode, as explained in this chapter and Chapter 9,“Shooting, Storing, and Viewing Photos.”

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Ringtone selected from audio files manually added to the Pre

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8. Scroll down to see the selected audio file. 9. Tap the Play button to the right of the audio filename to hear its preview. 10.

Tap the file to select it as Pre’s ringtone.

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Swipe left in the gesture area to go back to the Sound & Ringtones card.

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Drag the Ringtone Volume slider left or right to adjust the ringtone volume level. When you let go of the slider, the ringtone plays so that you can gauge the ringtone volume level. You can also press Pre’s physical volume buttons up or down to adjust Pre’s ringtone volume.

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Tap System Sounds ON or OFF to toggle whether your Pre plays system sound effects for certain actions, such as when you close a minimized app card by throwing it off the top of Pre’s screen.

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Drag the Volume slider left or right to adjust the System Sounds volume level. When you let go of the slider, the charger plugged-in system sound plays, so you can gauge the system sounds volume level.

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Deleting Ringtones Swipe left or right on a ringtone (or audio file) name to delete it from the Ringtone list. When the Delete/Cancel buttons appears, tap Delete to remove the ringtone from the Ringtone list. If the ringtone you want to delete from the list is the currently selected ringtone, you must choose another ringtone before you can delete the ringtone you want to remove from the ringtone list. Deleting a ringtone or audio file from the Ringtone list only removes it from the list and does not delete the file from your Pre.

15. Tap Vibrate ON or OFF to toggle whether Pre vibrates when you receive a call or when Pre plays a system sound. Note that if you enable this option your phone will also vibrate when the ringer is set to on.

Shushing System Sounds System sounds do not play when you switch Pre’s ringer switch Off.

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Adjusting Other Phone Preferences The Phone Preferences allow you to tweak how your Palm Pre works as a phone. Some of the options in this preferences screen allow your Palm Pre to assist you when you travel, or set up dialing shortcuts.

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1. Tap the app menu and choose Preferences to open the Phone preferences card; then scroll up and down to change any of the options on the card. Note that the first item listed is your Palm Pre’s phone number, should you forget what it is. (It happens to all of us!) 2. Tap Show Contact Matches ON or OFF to toggle whether Pre displays only numbers or numbers and letters when you use the keyboard with the Phone card. With the option OFF, Pre recognizes only numbers typed on the keyboard. With the option ON, Pre recognizes numbers and letters, and displays contact matches as you type letters, initials, or numbers.

Press Orange or Gray for Numbers When Show Contacts Matches is ON you must press the Orange key (Gray key on the Palm Pre Plus) to type numbers. Press twice to turn on NUM LOCK.

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3. Tap the pop-up menu to choose whether Pre plays Short (default) or Long tones when you press the numbers on the dialpad or number keys on the keyboard. Long tones are sometimes required when accessing certain phone services that prompt you to choose from a list of numbered options. 4. Tap Dialing Shortcuts to adjust set up shortcuts for when you enter specific numbers. This feature allows you to tell your Palm Pre to watch for a certain number length, and when it sees it, your Pre automatically adds extra numbers before it dials the number. For example, my Palm Pre has a different area code than my home town’s area code of 609, but I don’t want to have to dial the correct area code when calling my friends. I want to just dial the 7 digit part of their numbers and have my Palm Pre take care of the area code. 5. Tap When I Dial to choose how many shortcut digits (4 to 7) you want Pre to watch for. We choose 7 digits. 6. Tap Use This Dialing Prefix, and type the numbers you want to automatically fill in, 609 in this example.

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7. Tap Done to return to the Phone Preferences screen. 8. Scroll down to get a look at the remaining options on this page. 9. Tap Voice Network and tap your carrier’s network or Automatic to toggle whether Pre uses only your carrier’s Network or uses your carrier’s Network and other networks for voice calls when roaming out of range of your carrier’s coverage.

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When Automatic is selected, tap Data Roaming and tap Enabled or Disabled to toggle whether Pre uses Data Services when roaming out of range of your carrier’s Network coverage. This may be useful to cut down on pricey data roaming fees while travelling.

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In the Accessibility section, tap On/Off to toggle Pre’s TTY/TDD (text telephone) feature ON if you connect Pre to a TTY/TDD device used to assist users with hearing, speech, or language disabilities or difficulties. When a TTY/TDD device is plugged into Pre’s headphone jack, all audio (speaker, earpiece) is disabled. When turned ON, a TTY/TDD icon appears in the status area at the top of the screen. In the Network Settings section, tap to have Pre check for and update the carrier network settings if updated settings are available. This is only for Palm Pre’s running on CDMA carrier networks like the U.S.-based Sprint and Verizon networks. In the Preferred Roaming List section, tap when roaming outside your home network coverage zone to have Pre find the strongest alternative carrier signals. This is only for Palm Pre’s running on CDMA carrier networks like the U.S.-based Sprint and Verizon networks.

Reset Voicemail Count Not shown here is also a Reset Voicemail Count section that allows you to set your listed number of voicemail notifications to zero in the event that your Pre shows one or more new voicemail notifications even when you have no new voicemail messages.

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Adjusting Screen Settings The Screen & Lock preferences card is where you adjust screen brightness and how long before the screen automatically shuts off to save battery power. It’s also where you can change Pre’s background wallpaper, turn on an app switching gesture option, set a password for unlocking your Pre, and choose whether you want to see notifications on the screen when Pre is locked.

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1. Open the launcher and tap Screen & Lock to open the Screen & Lock preferences card. 2. In the Screen section, drag the slider left or right to decrease or increase the screen’s brightness to the level that’s most comfortable to your eyes. Dimming brightness to the lowest but stillreadable level draws less power and can extend Pre’s battery life when it isn’t connected to a power source. 3. Tap Turn Off After; then choose a time span from 30 seconds up to 3 minutes that your Pre’s screen stays on before it turns itself off to conserve battery life. 4. In the Wallpaper section, tap Change Wallpaper; then tap All Images or Wallpapers (or any other picture group collections you may have stored on your Pre) to browse and choose a new wallpaper background. 5. In the Advanced Gestures section, tap Switch Applications ON to allow you to switch between running app cards by dragging your finger left or right across the width of the gesture area.

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6. Scroll down the screen to see the remaining options. 7. In the Secure Unlock section, tap the pop-up menu and choose Simple PIN or Password. Then type a PIN or password, and type it a second time to confirm it; press Done to close the PIN or password entry card. With Secure Unlock turned on, your Pre will prompt you for a PIN or password to unlock it.

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8. In the Notifications section, tap Show When Locked ON if you want Pre to display notifications, text message content, and other new incoming information when your Pre’s screen is locked. When the option is OFF, your Pre alerts you with a sound and/or vibrate if you turned on those options in the Phone > Sounds & Ringtones settings card.

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Making Calls Although it might go without saying, we’ll say it here anyway: The main function of your Palm Pre is, in fact, as a cellular phone. There are actually a number of ways to make calls with your Pre and we’ll cover a few of them here. Once a call (or multiple calls) is in progress, however, you pretty much can manage them all in the same way.

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It’s Not All Good If your Pre runs on either CDMA carriers such as Sprint and Verizon, or on GSM carriers that only support GPRS or EDGE, it won't be able to handle both voice and data traffic at the same time (unless you can connect to a Wi-Fi network). However, GSM carriers such as AT&T and T-Mobile do allow simultaneous voice and data traffic. As mentioned in the Prologue, those wireless carriers and others are expected to offer Pre in 2010, if they don't already do so by the time you read this.

>>>step-by-step Dialing with the Dial Pad

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The most obvious (and old-fashioned) way to make a call is to dial a phone number with your Pre’s touchscreen dial pad. To access the dial pad simply tap Phone from the Launcher. 1. Tap in the phone number on the dial pad. Note that digits can be entered for you automatically if you’ve configured Dialing Shortcuts as described earlier in this chapter, in the section “Adjusting Other Phone Preferences.”

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2. Tap Call to initiate the call. 3. Your Pre dials the number and the call card appears. If the number you dialed matches one of your contacts, the contact’s info displays. Use the call screen to manage your call, as described in the section “Managing Calls” later in this chapter. 4. To end the call, tap the Hang Up button.

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Fast Number Delete

>>> Go Further

Tap Delete to delete numbers one at a time, or tap and hold Delete to clear the dial pad phone number field.

DIALING WITH THE KEYBOARD To use the Pre’s keyboard to type in phone numbers—or to search for and call the phone number of a contact you have stored on your Pre—tap orange (gray on the Palm Pre Plus) number keys to enter a number into the dialpad phone number field; then tap Call. Note that typing C, R, or any of the other letters that share the orange/gray numbers keys displays matches for both names and numbers. Your Pre dials the number and then the call card appears; if the number matches one of your contacts, the contact’s info displays. Next, use the call screen to manage your call, as described in the section “Managing Calls” later in this chapter.

Note that if you turned Preferences > Show Contact Matches ON (see previous section “Adjusting Other Phone Preferences”), your Pre recognizes numbers and letters and displays contact matches as you type letters, initials, or numbers. You must press the Orange key to type numbers; press twice to turn on NUM LOCK. With the option OFF, Pre recognizes only numbers typed on the keyboard, and you do not need to press the Orange key to type numbers.

Finding and Calling Contacts You can quickly dial phone numbers stored in your contact cards from the Phone app, Launcher page, or card view, as the following sections explains. To learn how to work with your Contacts in more detail, see Chapter 3, “Managing Contacts.”

Turn On Show Contact Matches To follow the steps in this section please set Phone > Preferences > Show Contact Matches ON.

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>>>step-by-step Dialing Contacts with Phone 1. Tap Phone; then tap the Contacts icon or just begin typing a contact’s name. 2. Contact matches appear as you type. Synergy gathers and displays every phone number for each contact from every type of account source you set up on your Pre, including Gmail, Facebook, and Microsoft Exchange.

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3. Tap the number of the contact you want to call; your Pre dials the number, and the call card appears as described earlier, in the section “Dialing with the Dial Pad.”

Fast Initial Finds Type a contact’s initials to quickly hone in on a contact you want to call.

Dialing Contacts from Launcher or Card View 1. Tap Launcher or drag up from the gesture area to open card view and begin typing a contact’s name or initials. Contact names appear as you type; contacts for whom you’ve created Launcher favorites appear above the list of contact matches. 2. Tap a contact name to display the contact’s card details; then tap the number you want to call. Pre opens the Phone app, dials the number, and then the call card appears as described earlier, in the section “Dialing with the Dial Pad.”

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Open a Contact’s Contact Card Tapping a contact’s name again in step 2, or tapping the Launcher favorites icon or any of the contact’s details, opens the contact’s contact card.

Dialing with the Contacts App 1. Tap Contacts to open the Contacts application. Drag up and down or just begin typing a contact’s name or initials. Contact matches appear as you type. 2. Tap a contact to display his contact card; then drag up or down to view the contact’s phone numbers. Tap a number to select and call it. Pre then opens the Phone app, dials the number, and the call card appears as described earlier, in the section “Dialing with the Dial Pad.”

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Assigning and Dialing with Speed Dial Keys You can assign a contact’s phone number to a keyboard key and then press and hold that key to call the contact from the Launcher, Phone, or card view display. To assign a contact’s phone number to a keyboard key: 1. Tap Contacts; then find and tap on the contact card for the person you want to assign to a speed dial key. Tap app menu > Set Speed Dial.

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Grayed Keys Already Assigned Grayed-out keys indicate keys already assigned to a speed dial number. The lightly grayed out 1/E key is permanently assigned to Voicemail.

2. Drag up and down the list of speed dial keys, and tap the one you want to assign to the contact. 3. If a contact has more than one phone number, choose the number you want to assign to the speed dial key. Pre returns to the contact card display.

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Saving and Dialing with Launcher Favorites You can save a contact card as a Launcher Favorite and then tap that icon in Launcher to open the contact’s contact card. To save a contact’s phone number as a Launcher Favorite you need to go to the Contacts application, select the contact you want to save as a Launcher favorite, and then use the following steps:

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1. Tap the Contacts app menu and select Add To Launcher. 2. Pre displays the contact’s picture (if she has one) and first and last name. Tap the first or last name fields to change or remove the text in either or both (for instance, you can change your wife’s name to Other Half ). 3. Tap Add To Launcher.

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4. The contact’s Launcher Favorite appears at the bottom of the first Launcher page. Now when you tap that contact from the Launcher you can directly tell your Pre to dial that contact.

Customizing Launcher Pages To learn how to add, move, and remove apps, Launcher and Web Favorites, see Chapter 10,“Working with Palm Pre Applications.”

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Dialing with Call Log Like most any cellular phone, Pre keeps track of calls you make, receive, or miss in the Call Log. In addition to reviewing records of calls made, received, or missed, you can use this log to directly contact someone. For instance, if you check the log to see a missed call there’s no need to ferret out the caller’s contact card (assuming you have one for that individual) when you can simply dial them from the missed calls log. 1. Tap the Call Log button to display the call log.

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2. Tap All Calls or Missed Calls to display the log list you want to view. 3. Drag up or down to see all the logged calls on either list. 4. Tap a contact name or phone number to dial that number. Pre dials the number and then the call card appears as described earlier, in the section “Dialing with the Dial Pad.”

Instantly Redial Last Number Called Tap Phone; then tap Call to redial the last number you called.

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Returning Missed Calls A notification banner and buttons to Call Back or Dismiss the notification appears briefly when you don’t answer a call (but not for calls you ignore; see “Handling Incoming Calls”). Tap Call Back or Dismiss to do either.

Dialing from Messages and Web Pages Pre recognizes phone numbers across most apps, including Email, Web, Messaging, and Google Maps. When Pre recognizes a phone number in one of these apps it formats that number as a link—tap a phone number in email, text or instant messages, or on web pages, and your Pre launches the Phone app and dials the phone number.

Tap to dial

Copy and Paste Phone Numbers You can paste phone numbers copied from other apps into the dial pad phone number field; then press Call to dial the number.

Handling Incoming Calls Your Palm Pre wouldn’t be a Smartphone if it didn’t offer you multiple ways to achieve the same action. You can answer calls a few different ways with your Palm Pre depending on the circumstance of the call.

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To answer an incoming call: • Drag to unlock and answer if your Palm Pre is locked • Tap to answer if you are working in an application • Press the headset button to answer if you are listening to music • Slide open the keyboard to answer if the keyboard is closed

Auto-Mute Music or audio you’re listening to or video you’re watching automatically pauses when you receive a call. When you end (or ignore) a call, the music or video resumes right where it left off.

When receiving a call you also silence the ringer or send a call directly to voicemail. To silence an incoming call, you can • Press the power button. • Press the volume button. • Slide the ringer switch to the off position (Red). Ringer switch Power button

Volume button

Alternatively, you can ignore an incoming phone call and thereby send it to voicemail; tap the red End Call button.

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Tap to ignore a call

Managing Calls There are several ways to manage an active call (or calls) with your Pre. If you are on a call, and another call comes in, you need to be able to handle that situation. Maybe you want to add the incoming call to the call you are on, or ignore the call and send it to voicemail. Another option could be setting up a three-way phone conference with yourself and two other people. The following sections explore each of these scenarios.

Contact name and picture if available

Call duration or status Tap to hang up Tap Speaker to activate speakerphone Tap Mute so you can’t be heard

Tap to add another call to current call Tap to open dial pad to type numbers

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Entering Numbers During a Call Sometimes it’s necessary to enter numbers into your phone while in the middle of a call, such as when accessing your voicemail or responding to customer service prompts. To do this with your Pre, place or answer your call and then tap the Key Pad button called out in the previous figure. Enter any necessary numbers and, when you’re done, tap Key Pad again to hide the dial pad.

>>>step-by-step Making and Managing a Second Call Pre makes it easy to conduct calls with more than one person at the same time. 1. Place or answer a call as described in the “Making Calls” section; then tap Add Call. The dial pad appears. 2. Type a phone number or call a contact using one of the methods you’ve learned so far. 3. Tap the Call button. Your Pre puts the first call on hold as it dials the second phone number. Once both calls are connected your Pre’s display lists each call, noting which of them is the call currently on hold.

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4. Tap the Merge button to merge the two calls into a single threeway conference call. 5. To end a call with one caller, ask the caller to hang up; your other caller becomes the active call. To end both calls during a conference call, tap the End Call button.

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Minding Your Minutes Note that multiple calls count as individual calls as far as your Pre’s calling plan goes, so if you’re speaking with two people at once, each minute you’re on the horn counts as 2 minutes of usage on your calling plan.

Sending Messages While you are talking to someone on the phone, and you already have a contact record for them, tap on their picture to reveal their contact card. When you see the contact card, you can send an SMS by tapping on the SMS bubble next to his phone number, or an email by tapping on his email address.

Tap the SMS icon to initiate a text message

Tap an email address to compose an email

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To learn more about using email with your Pre, refer to Chapter 6,“Email.”To learn more about text messaging with your Pre, refer to Chapter 7,“SMS, MMS, and Instant Messaging.”

Saving Caller Info When someone calls you, you can save her number to Contacts. If you are still on the phone with her, tap the Add to Contacts icon next to her number. Choose whether you want to add the number as a new contact or to an existing contact.

Tap here

Then make a choice here

If you have already missed the call, go to your call list and tap the Add Contact button next to the missed call.

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Add contact

Now complete the new contact card by adding the person’s name and any other details. More detail on adding contacts to your Pre can be found in Chapter 3,“Managing Contacts.”

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Using Apps While on a Call While you are on the phone with someone, you can use any of the applications on your Palm Pre without disconnecting the caller. Press the Home button to switch to other applications, or tap the Launcher to choose which application to start.

Tap the call details display to return to the phone app

You can use other Pre apps while on a phone call

Your current call details display in the notification area at the bottom of the screen at all times enabling you to tap on the call to jump right back to the phone application.

Using a Wired or Bluetooth Hands-Free Headset If you have previously paired a Bluetooth headset with your Palm Pre or you have plugged in a wired headset, you can use it on a phone call.

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This icon indicates the presence of a headset

While on a call, the speaker button displays a Headset icon. If you press this button you hear the caller in your headset, and your voice will be picked up by the microphone that is located where the left and right side cables meet. The microphone also has a button on it which enables you to answer an incoming call, respond to a call waiting, and hang up on a caller. Press the button once for each of these functions.

Press the headset button to answer or hang up a call

If you want to stop using your headset and use either the Palm Pre as the handset or the speakerphone, tap the Headset button again or disconnect your headset.

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Managing Your Phone Account To view or change your calling plan, check your usage, make payments, or purchase accessories for your Pre, visit your carrier’s web site with your computer’s web browser for the easiest-to-use experience. If you are on the road however, you can achieve some of these tasks on your Palm Pre.

From your Pre, you can type in the following codes; then press the Call button to • *2

Retrieve your calling plan info

• *3

Make a payment

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Check your account balance and usage

On CDMA versions of the Palm Pre (Sprint and Verizon in the U.S.) these special codes do not retrieve information to your screen as they do with GSM carriers like T-Mobile, AT&T, Vodacom, O2, and so on, but simply connect you to Sprint or Verizon customer support.

Tap to make calls, search contacts, listen to voicemail, and more

In this chapter, you explore Pre’s Contacts and Synergy functionality. Topics include the following: B B B B B

Synergy Configuring how contacts display Loading and synchronizing contacts Managing calls

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Managing Contacts Managing all your contacts on a cell phone can be an arduous task. It’s not unheard of for a user to have information for a hundred contacts or more loaded into their phone. This makes being able to organize and manage your contacts very important. It’s a task that gets more complicated on a phone like the Pre, where you can communicate with your contacts in so many different ways (voice, text, instant messaging, and so on). Fortunately, as I’ll detail in the next section, the Palm Pre includes a feature, called Synergy, that helps make keeping track of all of the information for contacts you maintain, both online and off, extremely simple. Additionally, the Contacts application itself enables you to keep all your contacts in one place, search for them, and take actions on them such as email, call, text, or MMS.

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Synergy Synergy is a unique feature of the Palm Pre that takes a regular Smartphone contacts feature to the next level by enabling you to combine all of your own contact information, and all the contacts you have connected to it, into one place. So, if you have contacts on your Facebook account, a Yahoo! Mail account, and a LinkedIn account, you can bring them all together on your Palm Pre. It’s all a part of the Contacts application, which you can open from your Pre’s home screen.

Tap to change the Default Account

Tap to add an account

Because Synergy is such an important feature, let’s spend a few minutes setting it up. Synergy works by combining contacts and calendars from multiple locations on the Internet into one view. It does not synchronize changes between these different contacts and calendars, but it does combine the information on your Palm Pre. As you can see here, all of my contact information is listed in one easy-to-reference place.

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Synergy has combined the information from all sources (like Facebook and Google) into one view

When you add new contacts to your Palm Pre, those contacts synchronize with your Default Account.Your Palm Pre sets the Default Account to your Palm Pre account (or Palm Profile account), which is a free account set up when you activated your Pre.You can change your Default Account to be any online account, like Google. When you add new contacts to your Palm Pre, they are always stored in your Default Account.Think of your Default Account like your master account. All other accounts are read-only, which means that your Palm Pre will only read information from them and not add any information.

>>>step-by-step

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Adding Synergy Accounts To make use of Synergy or to add one online contacts source, you must add accounts to your Contacts. 1. Tap Contacts to launch the application. 2. Tap on the Contacts menu. 3. Choose Preferences & Accounts.

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4. Tap Add An Account to add your first online account. 5. Tap the type of account you want to add. This can be Google (Gmail), Facebook, a corporate Microsoft Exchange account, LinkedIn, or Yahoo!. For this example, we’ll go with Google. 6. Enter your email address and password. 7. Tap Sign In. Repeat these steps to add more accounts if you want. After a few minutes your contacts populate for each account you added. Any duplicates you have consolidate or link under one contact.

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8. If you tap on a contact in your main contact list you see the number of linked profiles for that contact. A number appears on the bottom left of the contact’s picture. To see all the linked profiles, tap on the number. The linked profiles expand on the screen.

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9. Tap one of the profiles to review its information or make changes to it. 10. You can take several actions when reviewing an account associated with a contact’s profile. You can unlink it (if you don’t think it should be linked to this contact), set it as the Primary profile for that contact (which makes the Palm Pre use the picture from that profile when displaying the contact), or Delete the profile to remove it from contacts altogether. If you don’t want to make any changes to the profile, click Cancel.

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Adding Corporate Email on your Palm Pre If your company runs Microsoft Exchange, you can connect your Palm Pre to it and synchronize your Contacts, Calendar, and Email. Before you start, contact your email administrator and find out the following information: • Incoming Mail Server address • Active Directory Domain name • Your full email address • Your network username

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After you have this information, tap Microsoft Exchange when you add a new account, and follow these steps:

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1. Enter your corporate email address and your corporate network login password. 2. Tap Sign In to log into the account.

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3. Unlike previous account setups, there are more screens to fill out when connecting to your corporate account. Make sure that Exchange (EAS) is selected in the Mail Type field. 4. Type the Incoming Mail Server address.

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5. Type your Domain (this is your Active Directory Domain name). 6. Type your network username (you normally type this in to login to your network connected computer) and password.

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7. Tap Sign In.

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If all of the information you entered is correct, you will be connected and your information will start synchronizing.

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Using Contacts on Palm Pre After you set up one or multiple sources for your Palm Pre to synchronize contact information from, you can start to use it for your daily communications. From someone’s contact information you can call her, send her a text message (SMS) or multimedia message (MMS), and email her. To find a contact on your Palm Pre, you can either enter a contact name into the universal search, or you can access it through the Contacts application. The following sections describe each of these methods.

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>>>step-by-step Searching for a Contact 1. In Card View or Launcher, type the person’s first or last name. Universal Search pops up and displays the list of matches. In this example, I entered “Craig” resulting in a list of contacts with the name Craig. Notice that it doesn’t matter if it’s a first or last name.

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2. Tap on the person you are searching for and his contact information displays.

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3. Tap a phone number to call him. 4. Tap SMS next to a phone number to send him a text message (SMS) or multimedia message (MMS). 5. Tap an email address to start composing a new email to him. 6. If you tap on his name, the Contacts application launches, enabling you to take more actions such as editing his contact details.

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Launching the Contacts Application

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The more traditional way to see a contact’s information (although not as efficient and quick as Universal Search) is to access it from the Contacts application. 1. Tap the Contacts application to launch it. When in Contacts, start to type the person’s first or last name. As you type, the list of results narrows until you see the person you are looking for.

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2. Tap the person to see his details. 3. As with Universal Search described in the previous section, you can tap a phone number to call, SMS to send a text message, or an email address to send an email.

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Adding Contacts Although you might have many contacts on your Palm Pre already, there is always a need to add more. We will cover adding a contact manually on your Palm Pre, and adding a contact from an email you have received.

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>>>step-by-step Adding a Contact Manually You can add new contacts directly to your Palm Pre’s contacts by entering the information manually. 1. After opening Contacts from the Launcher, tap the Add Contact icon.

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2. Enter all of the information you know like name, company, position, email addresses, phone numbers, etc. If you don’t have all of this information handy, it’s no trouble. You can always go back and fill in missing details later.

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3. To add a contact picture, tap on the contact picture icon. 4. Choose from an existing picture, or tap New Photo to take a picture right away using your Palm Pre’s camera.

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Tap to take a picture right away Tap to choose an existing picture

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5. After you have taken a new picture, or chosen an existing one, fit the person’s head inside the square by moving the picture around with your finger, or by zooming the picture in and out using the pinch gesture.

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6. Tap Assign To Contact once you are satisfied with the contact picture. 7. A new contact is added to your default account. If you want to change where this new contact is added, tap the icon to the right of the name. 8. Choose to which account this new contact will be added.

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Adding a Contact from an Email One way to add new contacts is to get their information from an existing email. After all, the person’s name and email address are already right there in the From field so why not just add them to your Contacts directly.

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1. While reading an email, tap on the sender or someone in the recipient field. 2. If that person is not already in your Contacts, you see an Add To Contacts button. Tap it to add the person to your Contacts. 3. You are then asked to tap Save As New to add the person as a new contact or Add To Existing to add this person to an existing contact. Use Add To Existing if you know that the person is already in your Contacts under a slightly different name, or if you have them as a contact already but you don’t have their email address. 4. When you tap Save As New, you see the person’s contact card. You can fill in as much or as little of the contact’s details as you like. This information can include phone numbers, job title, company, and more. To fill in a field, tap it and enter the applicable information.

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5. When you finish making changes to the contact’s information, tap Done to save it.

Adding Information to an Existing Contact If you tap Add To Existing in step 3, you see all your contacts. From here you can search for and then tap the one to which you want to add this new contact.

Remember that when you add contacts to your Palm Pre, those contacts synchronize with your Default Account and not all Synergy account profiles. Your Palm Pre uses your Palm Profile as the default account unless you change it. To change it tap on the top-left corner, and choose Preferences and Accounts as previously discussed.

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Changing or Deleting Contacts Sometimes you need to make changes to your contacts. Maybe when you initially entered their information you were missing an email or IM address. Maybe they’ve changed their phone number. Other times you may need to delete a contact from your list because they’re no longer needed. Regardless of the need, it’s all very simple to accomplish on the Palm Pre.

Changing or Deleting Contacts

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Deleting a Contact 1. While you have a specific contact open, tap the Contact menu on the upper-left corner of the screen.

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2. Tap Delete Contact. 3. When a confirmation screen appears, tap Delete All Profiles to remove all traces of the contact. 4. If you have a Facebook profile linked to the contact, Pre informs you that you cannot delete the Facebook profile. Tap Delete Other Profiles to remove all other details about the contact.

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It’s Not All Good Cannot Remove Facebook If you have chosen to synchronize with Facebook, anyone in your Contacts that you are also friends with on Facebook will have their Contact picture updated with the one they use on Facebook. If you want to remove a contact and that contact is also a friend of yours on Facebook, you will be unable to remove them entirely. As we mentioned in step 4 here, you can remove all other linked profiles except the Facebook profile. This means that the person you want to remove will forever remain in your Contacts so long as she remains in your Facebook contacts, or so long as you synchronize your Facebook profile to your Palm Pre. The only way to remove them permanently is by “unfriending” them in Facebook.

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>>>step-by-step Changing a Contact 1. While you have a contact open, tap Edit. 2. Make changes to any fields in the contact by tapping on the field to edit or add information. 3. To add a contact picture, tap the contact picture holder. 4. A list of your pictures displays. Either select one of the existing pictures, or tap New Photo to take a new picture with your Palm Pre’s camera.

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Tap to choose an existing picture

Changing or Deleting Contacts

5. After you select a picture or take one with your Palm Pre’s camera, you need to crop the picture so that it fits into the contact picture frame. Slide the picture around, and resize it so that the part of the picture you want as the contact picture fits into the frame.

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6. Click Attach Photo to finish. 7. To add a reminder to yourself for a contact, tap on the Reminder field. Type your reminder. This unique feature of the Palm Pre is useful for simply reminding yourself to ask that person a question if he calls or you call him. 8. The next time you call this person, the reminder displays in the Notification area of the screen.

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Tap to view your tasks

Tap to view your calendar

In this chapter, you explore Pre’s date and time, calendar, and task functionality. Topics include the following: B B B B B B

Synchronizing your calendars Creating appointments Seeing Google Weather in your calendar Creating Task Lists

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Adding tasks to Task Lists Setting up your Time Zone

Working with Date and Time, Calendar, To Do, and Memos Continuing with the Synergy vein, your Palm Pre can synchronize multiple calendars from online services such as Google, Microsoft Exchange, and Facebook. All calendars display in one view enabling you to see your work and personal life in one place. If you want, you can choose not to synchronize your Palm Pre’s calendar with any online services, but just keep it on the Smartphone. While you can do that, it is wasting much of the value of the Synergy system. For example, if you use the Google calendar, and one at work, you can now see both of those calendars on one screen, easily being able to cut down on scheduling conflicts. Let’s start by setting the time and date, and then we can move on to your calendar and tasks. If your date and time are wrong, your calendar is useless.

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Date and Time Before we start setting up calendars to synchronize with, we have to make sure that your Palm Pre has the correct time and date. Although your Palm Pre will function just fine with the wrong date and time, the calendar needs this to be accurate, or you will always be late for your appointments.

>>>step-by-step Setting Up the Date and Time 1. Tap the Date & Time icon from the Launcher. 2. Tap Time Format to change the format from 12 hour to 24 hour or vice versa. The 12-hour format treats the day as two 12-hour periods whereas 24 hour treats the day as one 24-hour period. 3. Tap the On/Off switch next to Network time to enable or disable the capability of your Palm Pre to synchronize its date and time from the wireless carrier. If you disable this you must set your Palm Pre’s date and time manually. The advantage to synchronizing with your wireless carrier is that you never have to worry about time changes. For example, when daylight savings time begins or ends your phone adjusts automatically. 4. Tap the On/Off switch next to Network time zone to enable or disable the capability of your Palm Pre to synchronize the time zone from the wireless carrier.

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Enabling this function means that if you’re traveling and you change time zones, your phone picks up the local time automatically. On the other hand, if you prefer to keep your phone set to your hometown time, you should disable this option.

5 5. If you disable Network time or Network time zone, new options appear that enable you to configure the time and time zone manually.

Tasks Tasks allows you to keep track of things you need to do. For example, walk the dog, pay bills, call someone, and so on.Your Palm Pre can keep track of your tasks and remind you when they are due.You can also keep track of your progress on each task.Tasks can be used in addition to calendar appointments.

>>>step-by-step Creating a Task List and Task Your Palm Pre enables you to create lists of tasks. Each task list can contain one or many tasks. This helps you keep track of tasks more easily because they appear by category. 1. Tap Tasks from the Launcher.

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2. Tap the Add Task List button on the bottom-left portion of the screen to add a Task List. Remember that a single task list can hold multiple tasks. 3. Type the name of the Task List. 4. Tap the Add Task button at the bottom-left portion of the screen to add your first task to the task list. 5. Type the name of the Task. As you can see here, the task name is listed under the name of the selected task list.

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6. Tap the information icon to the right of the name to edit the task.

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7. Change task priority. This can be High, Normal, or Low. 8. If you tap on the name of the task list (in this case Podcast prep), you can choose to move the task list to Exchange (if you synchronize with Exchange), to the Unfiled area, or to another task list. 9. Change the task due date. When you tap on Due, you can choose Today, Tomorrow, In one week, In one month, or Other. If you tap Other, you can choose the exact date the task is due. 10. Enter task notes.You can put just about anything you want here. In the context of this task, which is about finding topics for a podcast, I might enter some possible topic areas I want to consider covering. 11. Return to the main task list by swiping from right to left in the gesture area. You can add as many tasks to an existing task list as you want. When you finish, you can return to the main Tasks screen by swiping from right to left in the gesture area. There you see your new Task List with any others you have previously created.

It’s Not All Good Exchange Tasks If you synchronize with Exchange, you cannot have task lists, you can only have tasks. Your Palm Pre handles this by adding a task list called Exchange. Under the Exchange task list, you see all tasks that you have synchronized from Exchange.

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>>>step-by-step Marking a Task As Complete After you have populated the Tasks application with tasks and task lists, you can start checking off completed tasks.

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1. Select a task list that contains a task or tasks that you want to mark as complete. 2. To mark a task as completed, tap the square next to the task name. A check mark appears in the square to indicate it is complete. 3. Return to the main task list by swiping from right to left in the gesture area.

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Deleting Completed Tasks

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From the main Tasks screen, you see all the task lists you entered. If you have tasks listed that are complete you can remove them from your task list. 1. In the Tasks application, tap the Application menu. 2. Tap Purge Completed to remove all completed tasks in every task list.

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Calendar Your Palm Pre has a fully functional calendar application that enables you to synchronize multiple online calendars into one view. This enables you to enter your entire life, which might include your work calendar, personal calendar, and home calendar in a single place. Like Contacts, you cannot have a calendar that is not synchronized with at least one online source. Luckily when you activated your Palm Pre, you created a new Palm Profile. If you don’t end up adding any other online calendars, you will always synchronize your Palm Pre’s calendar with your Palm Profile account, which resides on Palm servers.

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>>>step-by-step Viewing Your Calendars Let’s start by opening the Calendar application and becoming familiar with the layout of the main screen, the buttons, and what they do. 1. Tap Calendar from the Launcher.

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2. On the bottom of the screen you see three buttons. Tapping any of these buttons allows you to change the calendar view. • Day View: Shows one day per screen. This view provides the most on-screen detail for your appointments.

Change which calendars are displayed

• Week View: Shows one week per screen. Although you see individual appointments in this view, you do not see any detail until you tap on a particular day of the week. When you tap on a day, the view changes to the Day View. • Month View: Shows one month per screen. This view displays the least detail, but it does give you the best long-term overview of your schedule. As with the Week View, if you tap on a day of the month, the view changes to the Day View. Go ahead and tap the Month View button to have a look at this view.

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3. Regardless of which view you are using, on the top-right corner of the screen, you see a button, labeled All. Tap this button to open a menu that lets you select which synchronized calendars you want to view at one time.

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Month View

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4. By default the list of available calendars is set to All, which means all your calendars are included. Tap an individual calendar on this menu if you want to see only the information associated with that calendar.

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It’s Not All Good No Tasks in Calendar One feature that will hopefully be included in future releases of the webOS is the inclusion of tasks in the Calendar view. It would be great to see tasks with due dates appearing on the days they are due. As of now, that does not happen.

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Configuring the Calendar Now that you are familiar with the main calendar screen, let’s set up and configure the Calendar application. Setting up your calendar involves adding one or more online calendars with which your Palm Pre can synchronize and configuring the way it behaves. For example, what sound plays when you are alerted of an upcoming appointment, or when your work day starts and ends? 1. With the Calendar application open, tap on the application menu in the top-left corner of the screen.

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2. Tap on Preferences & Accounts. 3. Tap on First Day of Week to change the day that you want to serve as the first day of your week. The default is Sunday.

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4. Use the buttons in the Day Start and End to set when you want your day to start and end. 5. Later in this section, you see how to set up timed (partial day) meetings or all day meetings in your calendar. Under Default Event Reminder, you can set the amount of time ahead of a timed meeting and All Day meeting you want to be reminded. 6. Scroll down the page to see more options.

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7. Under Event Reminders, tap the On/Off switch to enable or disable the event reminder sound. 8.

Set the Default Event Duration, which is the default time for new appointments you create. You can, of course, adjust this time from the default when setting up a new event.

9. Under Accounts you see any calendars that you previously added. If you tap on an account, you can change the email address and password of that account. 10.

You can adjust the default calendar by tapping the Default Calendar option.

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Scroll down the screen to see the rest of the available options.

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If you tap on Calendar View Options, you can change the color for each calendar account. For Facebook calendars you can also control whether it displays in the All Calendar view.

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If you tap Sync Now, you force your Palm Pre to synchronize your calendars immediately. If you tap Add An Account, you can add a new online calendar. As with the Contacts application, enter the email address and password for the account. You can add calendars from Google, Facebook, Microsoft Exchange, and Yahoo!

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Adding a New Event (Appointment) 1. To add a new appointment, or as they are called on your Palm Pre, Events, scroll to the day of the event, and tap on the time of day that the event will occur. 2. A one-hour block, if that is your default event duration as described in the previous section, of time turns green. Type the name of the event. 3. At this point that is all that is needed. The event has been created. If you want to change some aspects of the event, tap the little “i” or Information icon to the right of the selected event.

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4. When you tap the information icon you see more details about the event. To change the calendar that this event must synchronize to, tap the button on the right of the event name. 5. Tap the field directly under the event name to modify the start and end time for the event and the day it occurs on. 6. Tap the next field down to type the address of the event. 7.

Tap the next field down to specify whether the event is a recurring event. For example, you could use this section to set up a weekly meeting that you have with a team of co-workers.

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8. Your choices for a recurring event are Daily,Weekdays (which means daily but only on week days and not over a weekend),Weekly, and Custom. For this example, let’s set up a meeting that recurs on an irregular basis by choosing Custom. 9. Setting up a custom recurring event forces you to select the days of the week on which the event should recur and on which weeks. Select a Weekly event.

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10. Select the days of the week on which the event occurs, and then select on which weeks the event occurs. 11. If you want the event to stop recurring on a certain day, tap on Forever to remove its check mark, and use the calendar options that appear to set the day on which the recurring event should expire. Return to the main event screen. 12. To set an alert to play before your meeting starts, tap on the alert line, with the bell. Your choices are No Reminder, At Start Time (which alerts you when the meeting starts), and a range of time from five minutes to one hour before the meeting starts. 13. If you want to add extra information about the meeting like a conference call bridge line, or online meeting, or information on the subject to be discussed, enter it in the Notes area. 14. To save the meeting, swipe from right to left in the gesture area which will also take you back to the Calendar main screen.

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Viewing an Event 1. Tap on an existing event to view details about that event. 2. If the event contains an address, you can show that address in Google Maps. To do this, tap the Application menu on the top-left section of the screen.

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3. Choose Map Location. 4. Google Maps uses the address of your event and plots a red pointer at the event’s address. After the location is mapped in Google Maps, you can tap the pin to do extra things such as get directions to the address and so on.

Working with Google Maps There is no chapter dedicated to Google Maps, but I thought I’d go over how to use it because we just showed you how to map a meeting’s address. Having Google Maps preloaded on your Palm Pre offers a lot of benefits because it allows you to see real-time traffic information, satellite and map views, and it can give you turn-by-turn driving directions. All of this is very useful for your appointments, but also as a standalone feature.

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1. If you choose to map an address in an appointment or manually type an address into Google maps, tap the Menu button to see your map options. 2. To see the real-time traffic patterns around the address, tap Show Traffic. Traffic flowing well is represented in green, while traffic going slowly is in red. 3. To see the satellite view as opposed to the map view, tap Satellite View. The advantage of using the Satellite View is that it gives you a sense of what an area actually looks like. Maybe there’s a hospital or gas station on a street corner you can easily identify to let you know you’re heading in the right direction.

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4. To get directions to the address, tap Get Directions. 5. You can choose from driving, train, or walking directions. If you choose train directions, Google Maps will direct you to a train station close by, and tell you at which station you should disembark. It will then continue the directions as if you were on foot.

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6. The start address defaults to your current location (which your Palm Pre knows from its built-in GPS chip). You can, however, tap to type an address manually. 7. The destination address defaults to the address you type or tapped in your meeting. 8. Tap Get directions to see the directions listed on the screen. 9. To see the directions on the map, tap View Map.

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NO ADDRESS NEEDED Instead of typing in an address when using Google Maps, you can just type in what you are looking for. For example, type “pizza” and Google Maps searches for pizza restaurants around your current location. Once you find one, simply tap it to see the phone number and address.

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Adding Google Weather to Your Calendar If you have a Google account, you can show the weather in your Palm Pre’s calendar.This useful feature inserts each day’s weather from a specific ZIP Code into your calendar. Google keeps your calendar up to date on the current day plus three days ahead.

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1. Log in to your Google Calendar account on your desktop computer and click on Settings. 2. Scroll down to Location. Enter either a ZIP Code or the name of a city or town. 3. In the Show Weather Based on My Location section, select either Centigrade or Fahrenheit. 4. Click Save.

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The next time your Palm Pre synchronizes the calendar, you see the weather at the top of each day.

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Event Reminder When an event nears its time, an event reminder pops up on your Palm Pre’s screen. The reminder shows the event name and time, and it includes Dismiss and Snooze buttons. 1. Tap Dismiss to dismiss the event, or tap Snooze to be reminded in a few minutes. 2. If you tap on the event, the Calendar launches and the full event information is displayed.

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Memos (Notes) Your Palm Pre’s Memos application is useful for many different note-taking activities, for example, writing a shopping list and referring to it as you walk around the store or taking notes during a meeting. You can color code your notes and even email them to someone.

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>>>step-by-step Creating a Memo The first step is to create one or more memos. You can type the memo text and even change the color of the memo.

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1. Tap the Memos icon from the Launcher. 2. When the Memos application launches, you see a cork board with a couple of sample memos and a yellow pad of blank memos labeled NEW MEMO. Tap on NEW MEMO to create a new Memo.

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3. Type the text of your new Memo. 4. Tap on the curled up bottomright corner of the Memo to reveal the Memo color selection.

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5. To change the color of your Memo, tap the color. 6. Swipe back to return to the cork board where you see your new Memo.

Emailing a Memo

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1. To email a Memo, first open the Memo. 2. Tap the Application menu on the top-left part of the screen. 3. Tap Email Memo. (As you can see on this screen, you can also delete a Memo by tapping Delete.) 4. Your Pre creates a new email, and inserts the body of the Memo into the body of the email. Tap the To field to select or enter a recipient. 5.

To send the email, tap the Send button. We cover how to work with email in much more detail in Chapter 6.

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Tap to configure Bluetooth connection

Tap to connect to a Wi-Fi network

Tap to browse the web

In this chapter, you explore how to connect to the Internet and browse the web using either the Palm Pre’s cellular data connection or Wi-Fi. You also learn how to connect to Bluetooth devices such as headsets. Topics include the following: B B B B

Connecting to a Wi-Fi network

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Using the web browser Adding web pages to the Launcher Connecting to Bluetooth accessories

Connecting to the Internet, Wi-Fi, and Bluetooth Devices Your Palm Pre can connect to the Internet in two main ways. By default your Palm Pre uses its cellular data connection, which is always available if you have cellular coverage. When you launch the web browser or use an application that communicates over the Internet, your Pre uses the cellular connection. If, however, you are in range of a wireless network, also called a Wi-Fi network, you can associate with that network and take advantage of the increased speeds. In this chapter we cover how to connect to Wi-Fi networks and use the web browser. In addition we cover using Bluetooth to connect to Bluetooth accessories such as hands-free head sets.

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Connecting to Wi-Fi Networks Your Palm Pre always connects to the Internet over its cellular data connection, but you can make use of Wi-Fi networks to enjoy much higher speeds and an improved web browsing experience. Applications that can stream video and audio can also benefit from these high speeds. The great thing about Wi-Fi networks is that they are all over the place. You can typically find them in places like coffee shops, airports, restaurants, hotels, and probably in your home.

>>>step-by-step Setting up a Wi-Fi Network Connection Here is how to connect to a Wi-Fi network.

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1. Tap the Wi-Fi icon from the Launcher. 2. Tap the On/Off switch to turn on (or off ) your Palm Pre’s Wi-Fi radio. When this option is set to On, your Palm Pre scans for Wi-Fi networks in range, and after a few seconds you see a list of them. 3. Tap the name of the Wi-Fi network to which you want to connect.

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4. If the Wi-Fi network you select requires a password or key to connect, your Pre prompts you to type that password or key. 5. Tap Sign In to connect. 6. If you connected to the Wi-Fi network successfully, you see a check mark next to that Wi-Fi network in the list of available networks. At this point, if you tap on the name of the network, you can view details about it, including information about the IP address (or network address) that is assigned to your Palm Pre by that network. 7. If you want to disconnect from the Wi-Fi network, tap Network. Otherwise, you can close this screen by tapping Done.

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Joining an Unspecified Network If you need to join a Wi-Fi network that is invisible (or not advertising its SSID), from the screen that shows the list of available networks, tap the Join network button shown here, enter the network name (SSID), and, if it is a secured network, the necessary security type and access key.

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>>> Go Further

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LEAVE WI-FI ON It is always best to leave your Wi-Fi radio on at all times so when you are in range of Wi-Fi networks with which you have already associated your Palm Pre, it joins them automatically. Some people think that leaving the radio on drains the battery, but this is not the case. In fact, Wi-Fi networks are far more efficient at saving battery power than cellular networks.

The Web Browser Your Palm Pre comes with a web browser that enables you to browse the Internet as if you were sitting at a desktop computer. Browsing the Internet on a phone is normally a frustrating activity where the phone tries to change the web pages to suit its screen. In many cases the websites you visit direct your phone to a stripped down mobile version of the website. The Palm Pre’s web browser accesses the Internet almost exactly like a desktop computer does. The web pages appear almost exactly like they do on a desktop computer with the layout and formatting in place. In addition to a great web browsing experience, you can do a few tricks with the web browser such as saving links directly to the Launcher. Let’s take a look.

>>>step-by-step Using the Web Browser 1. Tap the Web Browser icon on the Launcher bar.

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2. When the web browser opens, you see large icons that represent web pages. These are your bookmarks. Your Pre comes with several bookmarks preconfigured, but as you add more they display on this screen. Tap a bookmark to open a website from this list, or enter the address or URL of a website into the top bar.

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3. When your web page opens, you see that it looks almost the same as it does on a desktop computer. Tap the circular arrow in the bottom-right part of the screen to refresh or reload the web page. 4. Tap the arrow in the bottom-left part of the screen to go back one page. 5. To show the website in landscape mode, tilt your Palm Pre to the left or right side. The website flips to a horizontal or landscape view. 6. To zoom in on a part of a website, put your thumb and forefinger on the screen and move them apart. As you move them apart, the web page zooms.

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7. To type in a new website address, use your finger to pull the web page down to reveal the address bar.

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8. The address bar will not be ready for input, but will show the title of the website you are on. Tap the address bar to enter a new address. Type a new address, or if you don’t know the web address, type a search term.

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9. Tap the Google line to search Google for your search term, or tap Wikipedia to search Wikipedia for your search term. 10.

To add a bookmark to a website, tap the application menu on the top-left part of the screen.

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Tap Add Bookmark.

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On the Add Bookmark screen, because many websites use the website title to include more than the actual title, you might want to backspace over much of the title until you see only the name of the website.

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Tap Add Bookmark to add the site.

More on Bookmarks The first page you see when you launch the browser shows thumbnails representing your bookmarks. Bookmarks are shown in the order in which you added them. To delete or rearrange the bookmarks, you can tap on the application menu (top left corner), and choose Bookmarks. Here you can rearrange the order of the bookmarks by dragging them up and down the list, and delete them by doing the left-to-right swipe gesture over the bookmark.

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Edit here

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The Web Browser

Adding a Web Page to the Launcher One cool feature of the Palm Pre is that it enables you to add a web page directly to the Palm Pre Launcher. This enables you to tap directly on that page to launch it, instead of first launching the web browser and tapping the bookmark. This is how to do it.

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1. While the web page is open, tap the application menu in the topleft part of the screen. 2. Tap Page to expand the Page choices.

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3. Tap Add To Launcher. 4. On the Add To Launcher screen, you can edit the title line if you choose. It is best to shorten it up as much as possible.

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5. Tap Add To Launcher. 6. On your Launcher you see the new web link with an icon that represents the website.

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Browsing Multiple Web Pages at One Time On your Palm Pre you can open many web pages at one time, allowing you to switch between websites. Each website becomes a new Card on your Palm Pre’s screen as if it were a separate running application. To open multiple web pages, do the following. 1. With the web browser open, tap on the Application menu on the top-left part of the screen.

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2. Tap New Card.

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3. You see your current web page shrink, and a new card opens directly on the main browser screen. If you press the center button you see both web pages as cards. To switch between web browser cards, simply tap the card you want and it maximizes.

Work with the web pages Because each new web page card appears like a new application, you can swipe left and right to scroll the web pages left and right, and you can rearrange them on the screen by tapping on a card, holding, and then dragging the card left or right.

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Sharing a Web Link If you find a web page that you want to email to someone, you can do it right on your Palm Pre. To share a web link, do the following: 1. With the web browser open and the page you want to share opened in it, tap on the application menu on the top-left part of the screen. 2. Tap Page to expand the Page options. 3. Tap Share. Your Pre creates a new email message with the web page link already inserted into the body of the email and a screenshot of the page attached.

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4. Use the To field to enter the recipient’s information. 5.

Click the Send button to send the email to its recipient. We will cover sending email in much more detail in Chapter 6.

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Accessing Your Browsing History Sometimes you want to go back to a website where you’ve already been but cannot remember its address. Your Palm Pre keeps a history of which websites you visit so that you can find them. To access your browser history, do the following: 1. With the web browser open, tap on the Application menu on the top-left part of the screen.

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2. Tap Page to expand the Page options. 3. Tap History. 4. Scroll through the websites you visited in the past.

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5. When you find a site where you want to return, tap it.

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Configuring your Palm Pre Browser You can configure some settings for your Palm Pre web browser that control how it works and clear its cookies, cache, and history. To configure your Palm Pre browser, do the following. 1. With the browser already open, tap on the application menu on the top-left part of the screen.

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2. Tap Preferences to open the Preferences page. 3. Tap the Yes/No switch next to Block Popups to enable or disable browser pop-up windows. Although some browser pop-ups occur as a desirable result of an action you initiate on a web page, most of the time these are just annoying advertisements that can be avoided by leaving this option enabled. 4. Tap the Yes/No switch next to Accept Cookies to enable or disable cookies accepted by the browser. Cookies are small files that can track your Internet browsing habits but are also used by many websites to personalize their pages when you return. In most cases you want to leave cookies enabled.

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5. Tap the Yes/No switch next to JavaScript to enable or disable JavaScript support. JavaScript can be useful on web pages that make use of it because it helps to add attractive formatting to a web page. JavaScript does many other things on web pages, so you might want to leave it enabled at all times to improve your browsing experience. 6. Tap Clear History to clear your browser’s history. You might want to do this to hide websites you have been visiting. 7. Tap Clear Cookies to clear any cookies stored on your Palm Pre. Note that if you clear out all the cookies stored on your Pre, this includes any stored login information you might have entered into sites that you regularly visit. 8. Tap Clear Cache to clear your browser cache. When you browse to websites, your Palm Pre uses the browser cache to store images so that the next time you go back to that website, it can get many of the images out of the cache instead of loading them over the air. This helps speed up web browsing, but also takes up space in memory. Clearing the browser cache frees up extra memory.

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Bluetooth Bluetooth is a type of wireless network technology that enables devices and accessories to communicate within a small area. This is sometimes called a Personal Area Network. Although you can connect two computers or two smartphones together using Bluetooth, the most common use is to connect a phone to an accessory such as a headset or an in-car hands-free system.

>>>step-by-step Pairing Your Palm Pre with an Accessory 1. Tap Bluetooth from the Launcher. 2. Tap the On/Off switch next to Bluetooth to turn on your Palm Pre’s Bluetooth radio. At this point you must also enable Bluetooth discovery mode, or pairing mode on your Bluetooth headset. All headsets are different, so refer to your headset’s manual.

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3. Tap Add device on your Palm Pre. This makes your Palm Pre search for in range Bluetooth headsets or other audio accessories. 4. If the accessory is found, tap it to set up an association with it. Note that some devices require you to enter a passkey. If this is the case for your device, refer to your headset’s documentation to find out what code to enter. Often the code is 0000.

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Pairing Your Palm Pre with a Computer, Phone, or Car Hands-Free System Sometimes you need to connect your Palm Pre to a computer, another phone, or a car’s Bluetooth handsfree system. Here is how to do that: 1.

With the Bluetooth application open, as described in the previous section, make sure that your phone is discoverable by turning the Bluetooth switch to the On position. On the other device, start a Bluetooth pairing. The other device searches for your Palm Pre and generates a random number or passkey for you to enter on your phone.

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2. When the other device makes contact with your Palm Pre, you see a message asking if you want to allow the new device to pair with your phone. Tap Yes, Allow.

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3. Next you see a number. This number needs to match the number displayed on the other device. If it does, tap Yes, Connect. 4. If your pairing is successful, you see the other device listed on your Bluetooth screen. Pairing your Palm Pre to another device can have many benefits, including the ability to share files, and in the case of a car hands-free system, the ability to synchronize your Contacts with your car, and make and receive calls using your car, via Bluetooth.

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In this chapter, you explore how to set up your Palm Pre to connect to all your online email services. Topics include the following: B B B B

Setting up your email Sending and receiving email Working with attachments Configuring email

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Email Your Palm Pre has a full-featured email client that enables you to stay in touch wherever you are. You can send and receive emails, attach files, and open attachments for multiple email accounts. Your Palm Pre can connect you to your personal email accounts and your corporate email account allowing you to use one Smartphone for work and play. Not only can you get all your email on one device, but continuing the Synergy idea, your email is all in one mail application.

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Understanding Email on Palm Pre Your Palm Pre connects to your email accounts wirelessly over the Internet enabling you to send and receive email without needing to sit in front of a computer. The main Email screen, which is accessed by tapping the Email icon on the Launcher, is broken up into two parts. The top part, which is called Favorites, shows your favorite folders and your Smart Folders. Smart Folders can be All Inboxes, All Flagged, or both. Flagged messages are messages that you set as flagged. We cover this later.

Favorites folders

Your email accounts

Expand or contract view

The lower part of the screen shows your email accounts. If you expand each email account by tapping the arrow, you see that account’s folders.

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>>>step-by-step Configuring Email Here is how you configure the Email application and set up your email accounts. 1. Tap the Email icon from the Launcher. 2. Tap the Application menu on the top-left part of the screen.

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3. Tap Preferences & Accounts. 4. Tap the On/Off switch next to All Inboxes to show or hide the All Inboxes view in the Favorites section of the main screen. You might want to do this if you have multiple inboxes that result in the Favorites section looking cluttered.

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5. Tap the On/Off switch next to All Flagged to show or hide the All Flagged view in the Favorites section of the main screen. Flagging emails is a good way of reminding yourself to revisit a message, but if you make extensive use of the feature, this too can result in a rather cluttered Favorites section.

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6. If you want to add an email account, as covered over the next couple of sections, tap Add Account. When you add an account you can add both personal and corporate email accounts.

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Configured email account

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Adding an Automatic Personal Email Account Let’s start with a personal email account, such as Gmail. These common accounts can be set up with almost no input from you. If you have added a Gmail account for synchronizing contacts, you will not need to add it again for email. If this is the first time you are setting up any accounts, you will be taken straight into the Add An Account screen when you tap on the mail icon. 1. From the Add an Account screen (refer to step 6 in the previous section), type the email address and password for the account. 2. Tap Sign In. Your Palm Pre tries to figure out how to set up your email account. With more common online email services like Gmail, Yahoo! Mail, and Hotmail, your Palm Pre can easily figure out what information to use to connect to that account. For online email services that are not common, your Palm Pre may not be able to figure it out and will ask you to manually enter that information. We will cover how to add these kinds of accounts in the next section.

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Adding a Manual Personal Email Account If you tried adding your personal email account and you see a login error, it is likely that your Palm Pre cannot figure out the information it needs to set up your account automatically. Fortunately, you still have options because Pre allows you to manually configure a personal account. To set up an email account manually, you will need to first find out the mail protocol (POP or IMAP), incoming mail server, mail server port, and outgoing mail server from your mail provider.

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1. Once you receive the login error, tap OK to return to the Add An Account screen. 2.

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Now that an initial login attempt has failed, you’ll see that a new Manual Setup button has appeared. Tap Manual Setup to enter the information about your email account. Tap the Mail Type field and select POP or MAP for the type of email server. A third option, Exchange ActiveSync, is also available for corporate accounts, as we’ll discuss in the next section. Many online email services support both POP and IMAP protocols. If your mail service supports IMAP, choose that rather than POP because it allows much more mailbox control than POP.

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Go straight to manual setup To go directly to a manual email setup, tap the application menu in the top left of the screen and tap Manual Setup. This is useful if you already know that your Palm Pre will not be able to automatically figure out the mail server settings.

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4. Type your email address. 5. Now it’s time to type the information required for the Incoming Mail Server. Start by entering the name of the server, which is its address.

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6. Enter your user account name (often the same as your email address), and password for the server. 7. If your account requires encryption, select whether it is SSL or TLS. (Remember, all of this information should come from your email provider.)

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8. Enter the port number. This is usually 110. 9. Enter the information required for the Outgoing Mail Server. Like the information for the incoming email server, this information should come from your email account provider. Enter the outgoing server name. Toggle Use Authentication on or off depending on whether your provider’s outgoing mail server requires you to log in to access it. If Use Authentication is enabled, provide your username and password. Finally, enter the port number, which is usually 25. 10. Tap Sign In.

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Adding a Corporate (Microsoft Exchange) Email Account Your Palm Pre supports Microsoft Exchange email using Microsoft’s ActiveSync protocol. At the time of this writing, Lotus Domino/Notes and Novell GroupWise are not supported natively. However, if your system administrator enables the support for POP or IMAP, you will be able to get your corporate email by following the steps from the previous section to manually add a personal account. Before you follow the steps here, ask your administrator for all of the information you will need to connect to your mailbox.

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1. Tap Add An Account to add a new email account as shown at the end of the section,“Configuring Email,” earlier in this chapter. 2. Tap on the application menu in the top left of the screen. 3. Tap Manual Setup. 4. Change the Mail Type to Exchange (EAS). 5. Enter your corporate email address. 6. Enter your incoming mail server. This will either begin with http:// or https:// depending on whether your company uses encryption or not. https:// indicates your company uses encryption, which is the case for most companies that use Exchange email servers.

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7. Enter your domain name. This will be the Active Directory domain name where your network account resides. 8. Enter your network username. This is the same username you use to login to your network every day. 9. Enter your network password. 10.

Tap Sign In. If all of the information you entered is correct, your account will be added.

Guess at the Settings When setting up an Exchange account on your Palm Pre, you can normally guess at the settings. For example, most companies use the same name for the incoming mail server. If your email address is [email protected] then it is very probable that your incoming mail server name will be https://webmail.AllHitRadio.com. From logging into your network on a daily basis, you probably already know the domain name and your login and password. So if you can’t get hold of your network administrator, take a guess at the settings.

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Editing your Mail Accounts After you have set up your mail accounts you may want to go and edit some of the defaults. For example by default your Palm Pre sets Exchange accounts to only keep three days of past emails. Many users need email downloads from further back in the past. Here is how you can make that change and many others. 1. From the Mail Preferences screen (which you can see in the “Configuring Email,” section earlier in this chapter), tap the account you want to modify. For this example we will modify the Exchange account we just created. 2. Tap the Account Name to change it. Your account name can be whatever you want it to be. For example, you may want to change the Account Name from “Exchange” to something like Work to better indicate where the email is coming from. 3.

You can modify what happens when new email arrives by tapping the On/Off buttons next to Show Icon, Play Sound, and Vibrate. Chances are you don’t need three different alerts enabled when an email arrives, so just pick one or two of these to enable.

4. You can modify your email signature. By default it says “—Sent from my Palm Pre”. It’s customary to add your name and contact information to the signature, but a signature is by no means required.

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5. Under the Sync heading, tap Show Email to change how far back your Palm Pre synchronizes mail with your mailbox back at the office. If you want all of your email downloaded to your Pre, then choose All from the available options. If your mailbox is large, you should go with one of the other choices. 6. Tap Get Mail to choose what happens when new email arrives in your mailbox back at the office. If you choose As items arrive, then your Palm Pre will get those emails immediately. Your other choices allow you to set your Palm Pre on a schedule to pick up your email, or set it to Manual which means it only gets email when you tap on that email account.

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7. If you want to remove this particular account, tap Remove Account. 8. If your mailbox settings have changed, tap Change Login Settings to make those changes.This is something you will need to do when your network password is changed. Some companies force you to change your password on a regular schedule like every 60 or 90 days. 9. Swipe from right to left in the gesture area to save your settings and return to the previous screen.

Using Mail Now that you have set up the Mail application to work the way you want it to, and added your email accounts, it is time to use it to send and receive email. Let’s go over the Mail Application’s main screen.

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Using the Mail Main Screen

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1. Tap to expand the Favorites view. This shows your All Inboxes and All Flagged view, plus any folders that you marked as favorite folders. Each email account’s Inbox is automatically marked as a favorite folder. We cover how to select which folders are favorites a bit later.

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2. If you tap All Inboxes, you see a view of all your email account’s Inboxes merged into one view. 3. Tap to expand the folder list for your email account (Gmail, for example). This allows you to see all of the folders instead of only the Inbox. Tap any folder to view its contents.

Your Email Won’t Get Mixed Up When you reply to emails in the All Inboxes view, your Palm Pre keeps track of which email account the email was originally sent to so that when you reply, you reply using the correct email address. Don’t be worried that you are mixing up the email accounts.

4. After you expand the view to show all the email account’s folders, tap the star next to a folder to mark it as a favorite. When marked as a favorite, it displays in the Favorites view.

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Composing an Email We now cover how to compose a new email on your Palm Pre. It seems simple enough, but let’s step through it so you have practice. 1. Open the Email application and Tap the compose icon to compose a new email. 2. Tap the From field to change which email account you use to send this email. 3. Start typing the name of a recipient. As you type, your Palm Pre displays a list of possible matches. The more of the name you type, the shorter the list becomes. If you want to just type the email address, you can but bear in mind that your Palm Pre will not use it to search for the contact.

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4. When you see the person’s name, tap the email address you want to use. Don’t forget to add a subject for your email by tapping on the Subject line.

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Finding Corporate Contacts If you have set up your Palm Pre to access your corporate email via Exchange (EAS) then as you type the person you want to email, if the name you are typing matches someone in your company, you will see those results right at the bottom of the search result list. Scroll down until you see the little Exchange logo which looks like an X. Under that you will see the matches for people in your company.

Corporate contact matches

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5. If you want to mark your email as urgent, or High Priority, tap the application menu on the top-left part of the screen.

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6. Tap Set As High Priority. When you set an email to High Priority, the subject line changes from blue to red.

Saving or Discarding an Unsent Email If you start to compose an email that you decide to finish and send later, you can choose Save As Draft from the Email application menu. If you no longer want to send an email you started composing, you can instead tap Discard Message from the application menu.

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Type a message in the body of the email.

8. Tap the Send button (Paper Airplane icon) to send your email.

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Attaching Files to Your Emails What if you want to send someone a picture or video? You can do this right from your Palm Pre by simply attaching those files to your email. 1. After you compose an email as we discussed above, tap the Paper Clip icon to attach a file. 2.

Tap the icons on the bottom of the screen to switch between the views, which include Pictures, Videos, Audio, and Documents. When you find the file you want to attach, tap it to attach it to your email. Repeat this to attach multiple files.

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3. Tap the paper airplane icon to send the email.

Reading and Managing Emails When you receive emails, you can read them, of course, but you can do other things to manage them, such as moving them to folders and flagging them for follow-up. 1. Tap an email to open it. If the email has one or more attachments, you see them listed under the subject line. To open an attachment, tap it. The attachment downloads. After it downloads, tap it again to view it. If it is a video or audio file, it starts playing.

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6 2. Tap to reply to the sender of the email. 3. Tap to reply to the sender and all recipients of the email. 4. Tap to forward the email. 5. Tap to delete the email. 6. To flag a message to remind yourself to attend to it later, tap the application menu on the top-left part of the screen. 7. Tap Set Flag. When you flag a message, it displays in the All Flagged view.

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8. To mark a message as unread, tap Mark As Unread. 9. To move a message to another folder, tap Move To Folder. 10.

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In this chapter, you learn how to use the Palm Pre’s integrated SMS/MMS/IM application called Messaging. The Messaging application provides a single interface to all messaging and IM activities on your Palm Pre. Topics include the following: B B B B

Adding Messaging accounts

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Sending and receiving SMS Sending and receiving MMS Chatting using your Instant Messaging (IM) account

SMS, MMS, and Instant Messaging Your Palm Pre uses a single application called Messaging to combine all types of messaging other than email. With this one application you can send and receive Short Message Service (SMS or text messaging) messages and Multimedia Message Service (MMS) messages, and chat with your friends and family using Instant Messaging (IM). Like all other Palm Pre applications, the Messaging application makes use of the Palm Pre’s Synergy concept to seamlessly combine all your accounts into one place.

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Adding Accounts The first time you run the Messages application, it gives you an opportunity to add new instant messaging (IM) accounts. It is already set up with the SMS account (which can also be used for MMS) associated with your Pre’s phone number.

The Messaging Screen If you’ve already run the Messaging application at least once, launching the app again sends you to the main Messaging screen shown later, in the section “Using Messaging.”

>>>step-by-step Adding an IM Account

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If you want to add an extra IM account, tap the application menu and tap Preferences and Accounts, then follow the steps below. 1. Tap the Messaging icon from the Launcher. This opens the Your Messaging account screen, from which you can add new messaging accounts and see a list of messaging accounts already configured for your phone. 2. Tap Add an Account to see a list of IM account services that you can add to your phone.

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3. Choose the type of IM account you want to add. Your choices are three of the more prominent services available: Google Talk, AOL Instant Messenger (AIM), and Yahoo.

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4. Type your IM account’s username and password. 5. Tap Sign In to connect to your IM account. If the connection fails, make sure that you have typed your username and password accurately. After your IM account signs in successfully, you return to the Your Messaging accounts screen. 6. To add more IM accounts, repeat steps 2 to 4. After you add all your IM accounts, tap Done to go to the main Messaging screen which is detailed in the next section.

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Using Messaging Now that you added your IM accounts, you can start using the Messaging application to send and receive SMS, MMS, and IM. SMS is short for Short Message Service, and is used to send short 163 character text messages between mobile phones. MMS is short for Multimedia Message Service and is used to send files between mobile phones, most commonly pictures and video. IM is short for Instant Messaging and is used mostly on desktop computers to chat with your friends. Regardless of which method of communication you want to use, you start out at the main Messaging screen shown here.

>>>step-by-step Contacting Buddies and Managing Conversations The main screen of the Messaging application has two sections, Conversations and Buddies. The Conversations section shows you all your SMS, MMS, and IM conversations. This is useful because it keeps all your chats in one place and

Using Messaging

enables you to resume them at anytime. The Buddies section shows you all of your IM buddies and enables you to tap one of them to start an IM chat. Let’s explore each section now.

Defining Instant Messaging Instant Messaging, or IM, is a method of chatting to your friends via an IM client. IM clients are provided by different vendors like Google (GTalk), Yahoo!, and AOL (AIM). Typically you install and use these IM clients on desktop computers, but they are now available on many smartphones including the Palm Pre. Having one or more IM clients on a mobile phone allows you to stay in touch even when you are mobile. As we mentioned before, your Palm Pre keeps all IM friends and chats in the same application along with SMS and MMS. In addition to chatting with your friends, you can set your status to show what you are doing, or to indicate that you don’t want to be disturbed.

1. With the Messaging app launched, tap Conversations. This displays a screen with a list of recent or ongoing conversations in which you’re involved. These conversations can include both SMS/MMS cellular texts and IM chats conducted over the Internet. 2. Tap an IM conversation to resume your IM chat. 3. Tap an SMS/MMS conversation to resume your text chat.

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4. Tap Buddies to see your IM buddies. This is where you can initiate a new IM conversation. 5. Tap a buddy to start an IM conversation with them. 6. One unique feature of IM clients is that they allow you to set your status. Are you available to chat? Do you not want to be disturbed? Setting your status lets your IM buddies know when it’s okay to contact you. To change your status, tap the green button next to your current status (Available in this case). Choose your new status. Your choices are Available, Busy, and Sign off. 7. In addition to your status you can also set a status message. This message can convey just about anything you want it to. To change your status message to something other than Available, tap the word Available, and type a message. You might want to indicate that you are mobile so you could change it to “Available on my Palm Pre.”

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Sending a Standard Text (SMS) Message Unlike IM, which is an Internet-based service, SMS and MMS are traditional cell phone concepts where you can send quick messages and other files to the cell phones of other people in your contacts list. 1. With the Messaging application open, tap to create a new SMS or MMS message. Note that this button is available to you regardless of whether you are on the Conversations or Buddies screens. On the screen that follows you can select a person or persons to receive your text message. 2. Start typing the person’s name. If the person is in your address book already, you should see the screen filter until it shows her name and contact information. If the person is not in your address book, type their phone number instead.

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3. After you’ve located the contact to which you want to send a text message, tap the person’s mobile number.This opens up a screen where you can enter your message.

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4. Type your message. Note that many cell phone services limit the number of characters that can be sent in a text message to 160. 5. Tap the send icon to send the SMS.

Sending Multimedia Files (MMS) with Your Text Message Sending a picture along with your text message requires you to attach the multimedia file before entering the message.

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1. If you want to send an MMS, before typing the message, tap the paper clip icon to choose a picture to send. Note that as soon as you enter text into a message the paper clip icon disappears. When you tap this icon you are asked from where you want to get the picture to attach.

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2. Choose a photo album or tap New Photo to take a photo with your Palm Pre’s camera. Regardless of where you get the photo from, once you select a photo an Attach Photo button appears on the screen.

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3. Tap Attach Photo to attach the selected photo to your outgoing MMS message. Once the photo is attached you can enter a message to go along with it. 4. Type your message. 5. Tap the send icon to send your MMS.

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Receiving Text (SMS) and Multimedia Files (MMS) When you receive incoming messages, be they SMS or MMS, you are alerted of this fact no matter which application you are using, or even if your Palm Pre is in your pocket. Here is how to read those messages and respond to them. 1. If you are not in the Messaging application when you receive a new SMS or MMS, you see it on the bottom of the screen in the notification area. If you tap the notification, it expands to show you more of the message. 2. If you tap it one more time, you can read the entire message in the Messaging application.

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Configuring Messaging If you need to add or remove IM accounts or change the way in which the Messaging application works, you need to configure it. Let’s do that now.

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1. With the Messaging application open, tap the application menu on the top left of the screen. 2. Tap Preferences & Accounts. 3. Tap the On/Off switch next to Show Notifications to enable or disable SMS, MMS, and IM notifications when in other applications. Turning this off stops your Palm Pre from alerting you of new messages while you are busy in other applications. This helps to keep your attention focused on the task at hand. 4.

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Tap System Alert to change the sound that notifies you of a new SMS, MMS, or IM. Your choices are System Alert, Ringtone, and Mute. If you choose Ringtone you can choose which ringtone to use.

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To remove an IM account or change its login information, tap it.

6. Tap Remove Account to delete the IM account. 7.

To add a new IM account, tap Add IM Account, and follow the procedures provided in the “Adding Accounts” section of this chapter.

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Tap to listen to music

Tap to watch videos

In this chapter, you learn how to listen to music and watch videos on your Palm Pre. We cover how to watch YouTube videos and ones you copy from your computer. We also cover purchasing music from the Amazon Store. Topics include the following: B B B B

Getting audio and video onto your Palm Pre

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Playing audio Watching videos Using YouTube

Listening to Audio and Watching Video Your Palm Pre is a very capable multimedia Smartphone. In addition to watching YouTube videos, you can purchase music from the Amazon Store right on your Palm Pre.Your Palm Pre can not only play music, but display the album art for each song.While listening to music, you can run other applications and the music keeps playing in the background.You can synchronize audio and video from your computer (Windows or Mac) via iTunes, or by simply copying them over to your phone. In addition to synchronizing your audio and video content with iTunes, you can use other solutions like The Missing Sync from Mark/Space or doubleTwist from doubleTwist Corporation.

Getting Music and Video onto Your Palm Pre Before you can start enjoying your favorite tunes and watching your favorite videos or movies, you need to get them onto your Palm Pre. You can do this in several ways, which include using iTunes (knock on wood), or some other downloadable apps, such as Missing Sync for Palm Pre by Mark/Space or doubleTwist by doubleTwist Corporation.

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Although Missing Sync for Palm Pre is a $40 fully featured synchronization solution for Mac and Windows that synchronizes calendar, contacts, and multimedia, doubleTwist is a free application that concentrates on multimedia only, leaving your Palm Pre to synchronize everything else over the air. As mentioned in detail later in this chapter, Apple can lock out iTunes synchronization and as the writing of this book has proceeded, it’s beginning to look more and more like the Pre will be locked out for good. Given this uncertainty, this chapter covers both synchronizing with iTunes (in the hopes that this remains an option) as well as using doubleTwist, which, as mentioned, is free.

Using iTunes There is no synchronization software from Palm that enables you to synchronize your Palm Pre with a computer. The compromise is that Palm has configured each Palm Pre to pretend that it is an Apple iPod. This means that when you connect your Palm Pre to a computer that has Apple iTunes installed, iTunes starts and thinks that a real iPod is connected. You can synchronize all your media to the Palm Pre this way.

It’s Not All Good Fake iPod Because your Palm Pre fakes its identity enabling it to leech off Apple’s technology, Apple can at any time update iTunes so that it no longer supports this fake iPod. This has happened twice during the writing of this book. When Apple updates iTunes, it rightfully tries to eliminate this fake iPod. As a Palm Pre user, you are left with a difficult decision. Either upgrade iTunes to gain the extra features and lose the capability to synchronize or do not upgrade. If Apple updates iTunes and manages to lock out the Palm Pre, Palm works to release a new version of the firmware that achieves the fake-out again. This continues the cat-and-mouse game, and the losers are the Palm Pre users. Hopefully Palm will stop this practice and build its own software. Apple is completely within its rights to try to eliminate this leeching and eventually there may become a time when Palm cannot update its firmware to continue the fake-out.

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>>>step-by-step Synchronizing Music The following steps assume that you already have Apple’s iTunes installed on your PC running Windows or a Mac. The steps are valid for the Windows and Mac version of iTunes.

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1. After making sure that your Palm Pre connects to your PC or Mac using the supplied Micro-USB cable, tap Media Sync on your Palm Pre’s screen. 2. On your computer, iTunes loads (if it doesn’t, launch it manually) and shows your Palm Pre connected as an Apple iPod. Click the Music tab to configure which music synchronizes to your Palm Pre.

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3. Check to synchronize music with your Palm Pre. 4. Select to synchronize your entire iTunes music library. If your iTunes music library is too large to fit on your Pre, you should instead leave this option disabled. 5. Select to synchronize only some of your music library.Then using either the Playlists, Genres, or Artists lists, select what music you want to synchronize to your Palm Pre.

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6. Select to include music videos with your music. 7. Select to automatically fill any free space left over after your music synchronizes with random songs. 8. After you have selected all of the music you want to synchronize to your Palm Pre, click the Sync button.

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Synchronizing Video While we are in iTunes, let’s go over how to synchronize video.

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1. Click the Movies tab to configure which movies are synchronized to your Palm Pre. 2. Select which movies you want to synchronize by checking the box next to the movie titles. 3. Tap the TV Shows tab to configure which TV Shows are synchronized to your Palm Pre. 4. Check the box marked Sync TV Shows. If you leave this option disabled then no TV shows can be synced to your Pre.

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5. With Sync TV Shows enabled you can further customize how your TV Show library is synced to your Pre by choosing how many of a given show to include. 6. Select the TV shows you want on your Palm Pre by checking the boxes next to the show names or episodes.

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7. Tap the Podcasts tab to select which podcasts you want on your Palm Pre. Podcasts can be video or audio.

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8. Check the box marked Sync Podcasts. If you leave this option disabled then no podcasts can be synced to your Pre. 9. With Sync Podcasts enabled you can further customize how the podcasts to which you’re subscribed sync to your Pre by choosing how many of a given show to include.

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10. Select the podcasts you want to download to your Pre. 11. After you have selected all of the video content you want to synchronize to your Palm Pre, click the Sync button.

It’s Not All Good Because this is not a real iPod, if in the past you purchased music, movies, or TV shows through the iTunes store that have Digital Rights Management (DRM) on them, that content will not play on your Palm Pre. Only songs/movies/shows that are DRM-free (for example, if they were purchased using iTunes Plus) or that have been obtained from another source, such as a CD or some other DRM-free source, will play. Luckily, Apple no longer uses DRM for music, so any new or recently purchased music will be DRM-free. If you have older music in iTunes, you can purchase the DRM-free versions of those songs through iTunes at a reduced rate. However, it is unlikely that there will be any DRM-free TV shows.

Using doubleTwist doubleTwist is a free application that allows you to synchronize music and video from iTunes on Windows or Mac to your Palm Pre. It also allows you to synchronize pictures from iPhoto on a Mac and your My Pictures directory in Windows to your Palm Pre. It is important that we cover doubleTwist here because of the on again, off again iTunes/Palm Pre relationship.

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>>>step-by-step Installing doubleTwist on Windows Before we begin, make sure you download the Windows version of doubleTwist from http://www.doubletwist.com. After you have the app downloaded, use these steps to get it installed. 1. Double-click on the doubleTwist install file that you downloaded. On the first screen, click Install. There is precious little to configure for a doubleTwist installation. Just follow the prompts. 2. Once the install is complete, make sure that the Launch doubleTwist box is checked. 3. Click Finish.

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Installing doubleTwist on Mac OSX Before we begin, make sure you download the Mac OSX version of doubleTwist from http://www.doubletwist.com. After you have the app downloaded, use these steps to get it installed.

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1. Double-click on the doubleTwist disc on your Mac desktop. 2.

Drag the doubleTwist icon to the Applications folder icon. From here the install process takes over and there’s nothing left to do. Easy!

Creating a doubleTwist Account The first time you run doubleTwist, it asks you to login using your doubleTwist account. You probably don’t have one so let’s go through how to create a free doubleTwist account. The steps and screen are the same for Windows and Mac versions of doubleTwist.

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1. Click Create Account. 2. Type your name, choose a password, and type your email address. 3. Make sure that the check box is checked for the End User License Agreement (EULA), assuming you agree to it. (If you don’t agree to it, you can’t sign up for an account.) 4. Click Sign Up.

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5. The next screen tells you to check your mailbox for an activation email. Switch to your email application and follow the instructions in the email to activate your account. Once your account is activated, switch back to this screen and click Continue. This launches the actual doubleTwist app, which we’ll cover in more detail in the next section.

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Using doubleTwist Now that you have doubleTwist installed and set up, let’s start using it to synchronize audio and video to your Palm Pre. Before we start, run doubleTwist if it is not already running and then make sure that your Palm Pre is connected to your computer and that you have tapped the USB Drive button on your Pre once it is connected. Also, make sure that you can see your Palm Pre listed under the Devices section in doubleTwist.

Synchronizing Music Using doubleTwist doubleTwist allows you to synchronize music from your iTunes library to your Palm Pre. It also allows you to drag music from folders on your computer to your Palm Pre.

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Using doubleTwist

1. To synchronize iTunes music to your Palm Pre you must first import the playlists from iTunes. Under the Playlists heading in doubleTwist, click on Playlist Setup and then wait for doubleTwist to import your iTunes playlists.

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2. Click on Import iTunes Playlists. 3. After the playlists have imported, click on your Palm Pre. 4. Click the check box next to Sync Music. 5. To synchronize all of your music, click the radio button next to All Music. Be aware that you only have limited memory on your Palm Pre to store your music so if your music library is large, you will likely need to switch to synchronizing only playlists. To synchronize certain playlists of music, click the radio button next to Selected Playlists. Step 6 assumes you’ve selected this option. If you selected All Music, skip to Step 7. 6. Click next to each playlist you would like to synchronize to your Palm Pre. 7. After you have selected all of your playlists, click Sync. 8. The memory indicator shows you how much free memory you have and how much space your music is taking up.

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Music Syncs in the Background

>>> Go Further

While music is synchronizing to your Palm Pre, a pie chart appears next to your Pre in doubleTwist. It shows the progress of that synchronization. You can click on other parts of doubleTwist and work with other media while the music copies over in the background.

NO ITUNES? If you don’t want to use iTunes (or you don’t have it installed) and have music stored in folders on your computer, click Music under the Library heading. Browse through the music and drag the songs you want to your Palm Pre. doubleTwist will copy them for you.

>>>step-by-step Synchronizing Video Using doubleTwist doubleTwist allows you to drag videos from your iTunes library and folders on your computer to your Palm Pre. Make sure your Palm Pre is plugged into your computer and is visible in doubleTwist and then follow these steps. 1. Browse through your Movies library and other folders that contain videos on your computer by clicking Movies under the Library heading.

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2. Select one or more videos in your library. 3. Drag your selected videos to your Palm Pre. doubleTwist will convert them to a format that can be played on your Palm Pre. If the video you select has DRM embedded in it, doubleTwist will be unable to convert it. You will see no error message, but when you check the videos on your Palm Pre, you will not see it listed.

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Video Playlists in Windows If you are using doubleTwist on Windows you can create a manual playlist and put videos in it. To do that right-click on a video and choose Add to Playlist. When you click on your Palm Pre in doubleTwist, click the Videos tab and select the video playlists you want to synchronize. This makes it slightly quicker to synchronize videos to your Palm Pre.

Using the Amazon MP3 Store Although you can use iTunes to synchronize your music, if you purchase music using iTunes, the songs can play fine on your computer and on an iPod or iPhone, but because your Palm Pre is a fake iPod, the music may not play. Music that has been ripped from a CD and imported into iTunes can play on your Palm Pre because it does not contain any DRM. One other way around this is to use the Amazon MP3 Store which is right on your Palm Pre. When you purchase music using this application, the music can play on your Palm Pre.

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Purchasing Music Using the Amazon MP3 Store

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Let’s go over using the Amazon MP3 Store application to find and purchase music right on the Palm Pre. 1. From the Launcher, tap the Amazon MP3 icon. 2. On the Main Amazon MP3 screen, you see a Genre button, a search bar, New & Notable, and Top 100 lists categorized by New Releases, Albums, Artists, and Songs. Use these categories and top 100 lists to find the songs, artists, and albums you want to purchase. For the sake of this example, we search by Genre. Tap the All Genres button. 3. Tap a genre of music, for example Dance & DJ.

Choose Genre

2 Search for a specific song, album, or artist

Top 100 Lists

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4. Locate a song or album by searching for a specific album or selecting one from the New & Notable section or in one of the Top 100 lists. Once you find an album that interests you, tap it. 5.

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Tap the price next to an album or song to reveal the Buy button. Tap the Buy button to purchase the song or album.

6. Type the email address you used to sign up to Amazon.com and your Amazon.com password. 7. Tap the On/Off switch next to Enable 1-Click to enable the capability to purchase new music without having to re-login to Amazon each time. 8. Tap Sign In.

Accepting Amazon’s Terms of Service

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The first time you sign in to Amazon, you need to accept the terms of service. If you are okay with the terms presented, just tap Accept. If you purchase anything else from Amazon while signed in, you won’t need to accept this agreement again. 9. A Download button appears at the bottom of the screen showing how many downloads are in progress. To see the active downloads, tap Download. 10. You can see your purchased songs downloading.When the download is complete, you have full access to the music you purchased through the Palm Music Player, which is covered later in this chapter in the section “Using the Palm Music Player.”

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Getting Amazon MP3 Music into iTunes After you purchase music from the Amazon store on your Palm Pre, you can immediately play it and enjoy it. But what if you want to copy that music into iTunes so that you can play it on your computer? You can download a piece of software called the Palm Music Assistant from the Palm website that helps you do this. Visit http://www.palm.com and browse through the support downloads to find and download the Palm Music Assistant. After you download the Palm Music Assistant, double-click it to install it. No questions are asked during the installation so it should be pretty easy. 1. After you download and install the Palm Music Assistant, launch it. Connect your Palm Pre to your computer, and tap Music Sync on the Palm Pre. 2. When the Palm Music Assistant application sees your Palm Pre in Music Sync mode, the Continue button lights up. Click Continue. Palm Music Assistant looks for new Amazon MP3 music on your Palm Pre, creates a new iTunes playlist called Amazon Music Purchases, and copies the music in to it.

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3. Check the box next to Automatically Import Music. When you check this box you are telling the Palm Music Assistant to automatically copy all purchased music to your Palm Pre the next time you run this program. 4. Click Continue. 5. When Palm Music Assistant has completed moving your Amazon music to iTunes, click Done.

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Using the Palm Music Player No matter how you get music onto your Palm Pre, you need a way to play it. This is where the Music Player comes in. It enables you to find and play your music, even keep it playing while you use other applications.

>>>step-by-step Finding Music to Play Let’s cover how to find music to play first.

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1. From the Launcher, tap Music to launch the Music Player. The main Music Player screen categorizes your songs by Artist, Album, Song, Genre, and Playlist. 2.

To play random selections of music from your entire selection, tap Shuffle All.

3. To find songs by artist, tap Artists.

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4. On the Artists screen, tap the name of the artist to which you want to listen.

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5. Tap Shuffle All to randomly play a selection of music from that artist.

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6. Tap an album to show the songs in that album. 7. To play a random selection of songs on that album, tap Shuffle All.While a song is playing, if there is album art, it displays.You can then control the playback of the song as described in the next set of steps.

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8. To play a specific song, tap it.

Controlling a Song While It’s Playing After you find some music to play, you can fast forward, rewind, pause, and shuffle it.

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1. Tap to enable and disable song shuffle. 2. Tap and hold to rewind the currently playing song. Tap to jump back one song.

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3. Tap to play and pause.

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4. Tap and hold to fast forward the currently playing song. Tap to jump forward one song. 5. Tap to repeat the currently playing song. Tap again to repeat the entire playlist. Tap again to disable song repeat. 6.

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7. Tap to see the album art. 8. If multiple songs are in the playlist, swipe left and right to move between songs.

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Listen to Podcasts Podcasts are radio shows that are automatically downloaded from the Internet by iTunes and other programs. If you synchronize Podcasts via iTunes, here is how you can find and listen to them. 1. To listen to podcasts, from the main Music Player screen tap Playlists. Podcasts are among the items listed in the Podcasts Playlist. Tap Podcasts. 2. If there are multiple podcasts, swipe left and right to scroll through them.

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3. To play a podcast, use the play controls at the bottom of the screen. These controls work exactly as they do when playing music.

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Searching YouTube for Related Material While Listening to Music While you play a song, you might wonder what other related material is available. One thing that you can do is perform a YouTube search from the Music Player.

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1. With the Music application running, tap the application menu on the top-left part of the screen. 2. Tap YouTube to expand the selection. 3. Tap one of the prepopulated search items. There items are automatically created based on the song you listen to. YouTube opens and the search results display.

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4. Tap a video to start watching it. At this point, your song will stop playing.

It’s Not All Good Palm Music Player Limitations You might be wondering: That’s it? Where’s my capability to create playlists? How do I rate my songs or fill in data in a song’s data tag? Unfortunately, the Palm Music Player is rather limited compared to what you might have used on some other smartphones. Hopefully, over time this app will mature and offer a bit more functionality.

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Watching Videos Your Palm Pre supports many different video formats and has a built-in video player that enables you to watch them. You can synchronize videos using iTunes and doubleTwist, or watch them on YouTube.

>>>step-by-step Synchronizing Videos using iTunes Because your Palm Pre pretends to be an Apple iPod, you can use iTunes to synchronize videos to it. Bearing in mind that because your Palm Pre is not a real iPod, all movies that you purchase on iTunes cannot play on your Palm Pre. Only movies that you create outside of iTunes and import can play.

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1. Connect your Palm Pre to your computer and tap Music Sync when prompted. On your computer, iTunes loads. 2. Click the Movies tab. 3. Check the box next to Sync Movies. 4. Check the box next to any movies you want to be copied to your Palm Pre. 5. Click Sync to save the changes and begin the transfer.

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Playing Videos Transferred to Your Pre Watching videos on your Palm Pre is not much different from listening to music. Here’s how you do it:

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1. On your Palm Pre, tap Videos from the Launcher. 2. Tap a video to start playing. All videos play in landscape mode. 3. Tap to play and pause the video. 4. Slide to scan through the video. 5. Tap to show the video in its original aspect ratio (recommended) or force it to fill the entire screen. Forcing it to fill the screen distorts the video by stretching it.

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6. If you attempt to play a video purchased using iTunes that contains DRM, you see an error. Tap Back to continue.

Playing YouTube Videos Your Palm Pre comes with its own YouTube application. This enables you to search for and watch any YouTube video without having to go to the YouTube website.

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1. From the Launcher, tap YouTube. 2. Tap Videos to change the main view to display popular or most viewed videos and a history of the videos you have watched in the past.

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3. To search for a specific video, type a search term and press Enter to search the YouTube library. 4. When the results display, swipe up and down to scroll through the videos.

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5. Tap a video to start playing it. 6. Tap the video description to see more about the video and show more actions.

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7. Tap the More button to reveal more choices. 8. Tap More from This Author to display more YouTube videos created by the author of the current video. 9. Tap Related Videos to display more YouTube videos related to the current video. 10.

Tap the Share button to reveal methods of sharing the video.

11. Tap Email to share a link to this video by email. A regular email is automatically composed with a link to this video in the body of the email.You can then choose the recipients and send it. Email is covered in more detail in Chapter 6. 12. Tap Text Message to share a link to this video via SMS or text message. A text message is automatically created for you with a link to the video in the body of the message.You can then choose the recipients and send it.You can read more about sending SMSs in Chapter 7.

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Tap to take photos

Tap to view photos

In this chapter, you learn how to take photos with your Palm Pre’s camera, view the photos, and share them with friends via email, MMS, or Facebook. Topics include the following: B B B B

Using the Palm Pre’s camera Viewing photos Moving photos on and off your Palm Pre

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Shooting, Storing, and Viewing Photos Your Palm Pre has a 3.2 Megapixel camera with a Light Emitting Diode (LED) flash. This is a good camera for a phone and produces decent-looking photos. Other than taking photos on your Palm Pre, you can synchronize photos to it from your computer. When photos are stored on your Palm Pre you can share them with others on your Smartphone, or via email, MMS, or on social networking sites like Facebook.

Shooting Your World What would a phone be these days without a camera? Not many phones sell without them, but not all have great cameras. The camera on your Palm Pre is lacking some features compared to a dedicated digital camera, but you can still take good pictures. Your Palm Pre has a flash that will help with low-light, close up pictures. The interface is simple and allows you to tap to take a photo and control how the flash works.

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>>>step-by-step

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Taking Pictures It seems like a simple task, and it is on your Palm Pre. There are no options to configure with the exception of the control you have over the flash, so it is all about point and shoot. 1. From the Launcher, tap Camera. 2. Tap the Flash button to control how the flash is used. The button cycles through three choices: Auto (your Palm Pre decides when to activate the flash); Off (flash does not activate); and On (flash always activates). 3. Tap the green Camera button to snap a picture. 4. Tap to see the Photo roll, which is all the pictures you have taken with the camera.

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It’s Not All Good No Options Many smartphones have cameras with mechanical auto focus. This enables the camera to focus on objects for much clearer pictures. Your Palm Pre doesn’t have this feature, which does put it behind the curve. There is also no way to control the size of the pictures taken, which are always at full resolution. This can be an issue when uploading pictures to photo sharing sites and Facebook while only on a cellular network due to the size of image files shot at full resolution. There is also, unfortunately, no white balance control or a digital zoom.

Viewing and Sharing Your Photos

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Viewing and Sharing Your Photos You can do many things with the photos on your Palm Pre including sharing them with others via email, MMS, or Facebook. You can also use the photos as contact pictures or your Palm Pre’s wallpaper. The Photo application groups the photos by album. These photo albums are sometimes just a date, and sometimes an actual photo album depending on which program was used to move them to your Palm Pre.

>>>step-by-step Viewing Photos Let’s start with simply viewing your photos.Your Palm Pre stores photos and other pictures in photo albums, making them easier to find. Let’s take a look.

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1. From the Launcher, tap the Photos icon. 2. When you open Photos, you see photos listed in photo albums. •

All images is what the name suggests—every image on your Palm Pre.

• Photo roll contains only photos that you have taken with your Palm Pre’s camera. •

Photo albums of pictures you have synchronized via iTunes will also display. Photo albums synchronized from doubleTwist are labeled with the date they were synchronized.

• Downloads are photos and other images that you might have received as email attachments or received via MMS. •

Screen captures are images captured when you take a screen shot or screen capture by pressing the ALT, Sym, and P keys together.

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When you tap on a photo album, you see those photos in a grid layout. 3. Tap a photo to view it full screen. 4. Tap the Trash Can button to delete a photo. 5. If the photo appears to be landscape, rotate your Palm Pre onto its side and the photo rotates with it.

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6. To zoom in and out on a photo, use your thumb and forefinger to unpinch and release.

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7. To move through the photos, swipe left or right across the screen.

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Sharing and Using Photos It’s one thing to admire your great artistic talents, but why not share your photos with people? You might also decide that one of your photos deserves to be your Palm Pre’s wallpaper. While viewing a photo, tap the arrow in the top-left corner of the photo to show the menu. From this menu you can access a variety of ways to share your photo.

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Tap to share a photo

Choose a photo sharing option

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Assigning a Photo to a Contact While viewing a photo, you can set it as the contact image for someone in your contacts. 1. Open the photo menu and tap Assign to contact.

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2. Find the contact you want to assign the photo to and tap it. 3. Using your fingers, move the photo around and zoom in and out using the pinch gesture to position the photo inside the square. Only the part of the photo in the square will become the contact’s photo.

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4. Tap Assign To Contact.

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Setting a Photo as your Palm Pre’s Wallpaper

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Your Palm Pre comes with a cool wallpaper already, but why not use one of your photos as the wallpaper? Here’s how. 1. Tap Set Wallpaper.

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2. Using your fingers, move the photo around and zoom in and out using the pinch gesture to make sure the part of the photo you want as the wallpaper is visible.

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3. Tap Set Wallpaper.

Send a Photo to Someone If you decide that your photo is so good that you need to share it, send it to some of your friends by email or MMS. Here’s how.

1 1. To send the photo by email, tap Share Via Email. A new email will be composed automatically with the photo attached. 2. Address the email by entering an email address or selecting one from your contact list. 3. Type a subject and body message to let the recipient know what you’re sending them.

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4. Tap Send. We covered email in much greater detail in Chapter 6.

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5. To send the photo by MMS (Multimedia Message Service), tap Share Via MMS. A new MMS will be composed automatically with the photo attached.

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6. Address the MMS by selecting recipients from your Contacts that have cell phone numbers. 7. Tap Send. MMS is covered in much greater detail in Chapter 8.

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Upload a Photo to Facebook or Photobucket While viewing your photo, you can upload it directly to Facebook or Photobucket. If you have not yet added a Facebook or Photobucket account, follow the steps later in this chapter in the section called “Configuring the Photos Application.”

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1. Tap Upload. 2. Tap on your Facebook or Photobucket account. Your photo is uploaded.

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It’s Not All Good No Upload Options When your photo is uploaded to Facebook or Photobucket, it is not very graceful. For example, it doesn’t let you add a caption or choose which album it must upload to; the photo is just immediately uploaded. In the case of Facebook, it will be placed in your Mobile Uploads photo album.

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>>>step-by-step Configuring the Photos Application

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If you want to upload photos to Facebook or Photobucket, you need to set these accounts up. 1. From the main Photos screen, tap the application menu in the topleft part of the screen. 2. Tap Preferences & Accounts. 3. If you already added your Facebook account using one of the other applications such as the address book, you can see it here. 4. To add another Facebook account or a Photobucket account, tap Add an Account.

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5. Tap on either Facebook or Photobucket. For this example, we’ll add a Photobucket account. 6. Enter your account username and password. It might go without saying, but we’ll say it anyway: Make sure that before you reach this point, you have set up a Facebook or Photobucket account to which your Palm Pre can connect. 7. Tap Sign In.

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Removing an Account or Changing its Password If you want to remove your Facebook or Photobucket account, or if you have changed your password for those accounts and need to change it on your Palm Pre, follow these steps.

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1. To remove an account or change its password, return to the Preferences & Accounts page described in the previous section and tap the account. 2. To change you password, enter the new password. 3. Tap Change Password. 4. Tap Remove Account to delete it.

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Synchronizing Photos Using iTunes Because your Palm Pre pretends to be an Apple iPod, you can use iTunes to synchronize photos to it. Normally these photos are already in photo albums, and you can select which ones to copy over to your Palm Pre. 1.

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Connect your Palm Pre to your computer and tap Media Sync when prompted. On your computer, iTunes loads. If it doesn’t launch, start it up manually.

2. Select your Pre within iTunes. 3. Click the Photos tab. 4. Check the box next to Sync Photos. 5. Check the box next to any photo album you want to be copied to your Palm Pre. 6. Check the box next to any photo event you want to be copied to your Palm Pre. 7. If you use iPhoto on a Mac, check the box next to any face you want to be copied to your Palm Pre. 8. Click Sync to start the synchronization.

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Getting Photos Off Your Palm Pre So far, we have shown you how to get photos onto your Palm Pre. But what if you want to get those prized memories onto your desktop computer? There are three ways that this can be done. All the steps in the following sections start with you plugging your Palm Pre into your desktop computer using the USB cable and tapping the USB Drive option that appears on your Pre after it has established a connection with your computer.

Tap to have your computer recognize your Palm Pre as a USBbased storage device

>>>step-by-step iPhoto in Mac OSX If you plug your Palm Pre into your Mac, iPhoto will see it as a digital camera. If iPhoto doesn’t open automatically, launch it and follow these steps.

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1. Type an Event Name and Description. 2. Click Import All or Import Selected depending on whether you want to import all photos or only selected photos. If you only want to import selected photos, make sure you select them first.When you are done, make sure you eject the Palm Pre to prevent damage to its memory.

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Disk Mode in Mac OSX and Windows You can manually import your photos from your Palm Pre to your OSX or Windows-based computer. If you are on a Mac, click on your Palm Pre in your Finder, or double click the drive on your desktop. If you are using Windows, you should see your Palm Pre in Explorer or My Computer. Browse to the DCIM folder on your Plam Pre, then to the folder called 100PALM. This is where you will find all the photos you have taken with your Palm Pre’s camera. Drag or copy and paste the photos you want to another folder on your computer. Navigate through these folders using Mac OSX Finder

These are your pictures

Navigate to this folder using Windows Explorer

These are your pictures

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Mac OSX Windows

Once you are done, make sure you eject the Palm Pre to prevent damage to its memory.

Let Windows Import Your Photos When you plug in your Palm Pre, Windows normally pops up with an AutoPlay Wizard. If you click Import Pictures, Windows will walk you through a step-by-step process of selecting and importing your photos to your My Pictures folder.

Click here

Tap to get applications

In this chapter, you learn how to enhance the usefulness of your Palm Pre with applications. You learn how to find new Palm Pre applications and install them. Topics include the following: B B B B

Using the Palm App Catalog Finding applications

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Installing applications Keeping applications up to date

Working with Palm Pre Applications Your Palm Pre is a great Smartphone just the way it is. It comes pre-installed with some useful applications such as the web browser, email client, YouTube client, Google Maps, and many more; however, you can expand what your Palm Pre can do for you by installing new applications. Because your Palm Pre is essentially a small computer, it can do almost anything an application wants it to do. For example, you can install games, keep up with friends on Twitter, look for a company using the Yellow Pages, or check your stock portfolio.

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Using the Palm App Catalog The Palm App Catalog is your gateway to all Palm Pre applications. The Palm App Catalog is right on your Palm Pre, and it enables you to search for and install Palm Pre applications. After you install an application, the Palm App Catalog alerts you to any updates and enables the application to update automatically.

>>>step-by-step

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Setting Up an App Catalog Account The first step to enhancing your Palm Pre’s functionality is to find new applications that you want to install; however, before we do that, you need to set up an account so that you can purchase new applications. 1.

From the Launcher, tap App Catalog.

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Tap the application menu on the top-left part of the screen, then tap Preferences & Accounts.

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Tap Add Account.

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Enter your Palm Profile Password.

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Tap Continue.

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Tap MasterCard or Visa. (Unfortunately, there are no other credit card payment options.)

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Enter your credit card information.

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8. Scroll down the screen to continue entering your billing information. 9.

Enter the billing information associated with your credit card.

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Tap Submit.

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Your Pre asks you to verify your email address. Tap OK to continue. When the Preferences & Accounts page appears, you see your new account listed.

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Tap Password Is Required, and change it to Every Purchase or leave it set to Once Every 4 Hours. This controls when you are prompted to enter your Palm Profile password when making purchases.

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Swipe back to get to the main App Catalog screen.

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Finding Applications Now that you have your account set up, you can find some cool applications to purchase. If you’re worried about the costs of applications adding up, you’ll be comforted to know that not all applications cost money. Many of the most useful applications listed on the App catalog are free!

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1. From the App Catalog main screen, scroll left and right to see the featured applications. 2.

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Tap Explore to see all application categories.

3. Tap Recent to see all applications recently added to the App Catalog. 4. Tap Popular to see all popular applications purchased or downloaded the most. 5. Tap the Applications icon to see applications that you have previously downloaded or purchased. We will cover this button in more detail later. 6. Tap to see a cloud view of the categories. The larger the name, the more applications are in each category. 7. When you tap Explore, you see the different categories listed on the screen. Tap a category to reveal applications in that category.

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Purchasing Applications Now that you know how to find applications, let’s download and purchase some. Remember that you must set up your credit card before attempting to purchase applications. If you have not done so, please follow the instructions earlier in this chapter in the section, “Setting Up an App Catalog Account.”

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1. When you locate and tap an application, more information about that application displays.

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2. Tap Reviews to read reviews other Palm users have written about the application. 3. Tap Share to share information about the application with people via email or SMS. After you select one of these options, a link to the application is automatically pasted into the body of the email or text message.To learn more about sending an email or text message, see Chapter 6,“Email,” and, Chapter 7, “SMS, MMS, and Instant Messaging.”

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4. Tap to purchase an application. The button will read Download For and will include the price. If the application is free, the button will read Download For Free, and when you tap it the application will download immediately. 5. If you are required to purchase the application, you need to confirm the selection. Tap Purchase to continue. 6. When the application finishes downloading and installing, the Download For button changes to read Tap to Launch. Tap it to launch the application.

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Keeping Applications Up to Date Many times developers need to update their applications to add features or fix problems. Luckily you don’t have to worry about constantly checking for updates to applications you’ve downloaded because the Palm App Catalog keeps track of those updates for you.

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1. Tap the Applications icon to see a list of your previously purchased applications. 2. A yellow down arrow next to an application icon indicates any application that has an available update. Either tap an application that has an update, or tap Updates to see all applications that have updates.

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3. When you tap the Updates page, you can then tap a listed application to see details about the available update. 4.

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Tap to update the application.

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Deleting Applications Every now and then you want to remove applications you might no longer use. The process is not complicated.

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1. With the App Catalog application open, tap the Applications icon to reveal your installed applications. Then tap the application you want to delete. 2. On the application details screen, tap the application menu in the top-left part of the screen.

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3. Tap Delete Application. 4. Tap Delete.

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Organizing Your Applications in Launcher After you get to the point where you’ve downloaded multiple applications, you might want to move them around in the Launcher so that you have your most used applications on one screen. Let’s cover how to work with your applications in the Launcher and move applications to and from the Quick Launcher. Let’s start with rearranging applications in the Launcher. 1. To rearrange the applications in the Launcher, instead of tapping an

application, tap and hold your finger on it for one second. 2. You will then be able to drag the application to a new location on the

screen. 3. To drag the application to another screen, drag it to the edge of the

screen. The screen will flip to the adjacent screen and your application will remain under your finger. Release the application in its new position. You can also, if you choose to do so, rearrange or place new applications on the Quick Launcher; the row of four applications at the bottom of your screen. 1. To rearrange an application in the Quick Launcher, tap on the applica-

tion you want to move, and keep holding your finger on it. 2. Slide the application left and right to move it to its new position.

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>>>step-by-step Changing the Quick Launcher Applications The Quick Launcher can only have four applications in it (plus the Launcher icon of course). So, before you move a new one to the Quick Launcher, you must first move one out.

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1. Tap the Launcher icon to see the full Launcher. 2. Drag one of the applications from the Quick Launcher to the full Launcher and drop it. 3. Drag the application you want in the Quick Launcher from the full Launcher and drop it.

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Tap to set sounds

Tap to set the wallpaper

In this chapter, you learn how to tweak the way your Palm Pre is set up. You can change the wallpaper, set the sounds, and learn how to keep using your Palm Pre safely while flying. Topics include the following: B B B B

Choosing a different wallpaper Enabling Airplane Mode

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Changing the system sound volume and ringtones Setting a device password

Customizing Your Palm Pre You can tweak a few things to personalize your Palm Pre. You can change the wallpaper, change the system sound volume, and set what happens when you use the ringer switch. The great thing about this is that you can personalize your Palm Pre and make it your own. You can make your Palm Pre stand out from the pack, instead of it looking and sounding just like every other Palm Pre. For example you may want to put a picture of your family, pet, or loved one in the background of your Palm Pre by making it the wallpaper image.

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Using Your Palm Pre While Flying When you fly, you are always told to turn off all electronic devices during takeoff and landing, and never to use cell phones, which can be a problem if you want to use your Pre during a flight to watch movies, listen to music, and so on. Fortunately, you can continue to use your Palm Pre during flights by engaging Airplane Mode. Airplane Mode turns off all radios inside the Pre, which include the cellular radio, Bluetooth, and Wi-Fi.

>>>step-by-step Toggling Airplane Mode On and Off

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If you want to use your Palm Pre during a flight, follow these steps. 1. Tap the top-right part of the screen in the area of the signal strength meter and battery indicator. 2. Tap Turn on Airplane Mode. 3. After you enable Airplane Mode, you see an Airplane icon in place of the signal meter. To disable Airplane Mode, tap the Airplane icon and choose Turn off Airplane Mode.

Alternative Method to Engage Airplane Mode If you hold the power button down for five seconds, you will see a screen pop up. Tap Airplane Mode.

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ENABLE WI-FI OR BLUETOOTH WHILE IN AIRPLANE MODE Even though your Palm Pre is in Airplane mode, you can re-enable Wi-Fi or Bluetooth, or both. Let’s say the plane you are flying on has Wi-Fi. You would be able to surf the web, do email and IM, and all other data related functions. If you wanted to listen to music or watch a movie using your stereo Bluetooth headset, you would want to turn Bluetooth back on. To enable WiFi or Bluetooth while in Airplane Mode, tap the icon of the airplane, then tap either Wi-Fi or Bluetooth, then tap Turn on Wi-Fi or Turn on Bluetooth. Now you can comply with regulations, and have fun at the same time.

Changing Your Pre’s Configuration Your Pre has a host of different settings that let you tweak how it operates to better suit your needs. Let’s say you bought your Palm Pre from someone who speaks a different language than you, or uses a different currency. The first thing you’d want to do is change the language and currency your Palm Pre uses. You might also find yourself needing to change the default country so that things like currency and time are displayed in the appropriate formats. In the following sections we take a look at everything you can do to tweak how your Palm displays information.

>>>step-by-step Set Language and Formats If you want to change the language or the number formatting that your Palm Pre uses, follow these steps. 1. From the Launcher tap Regional Settings.

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2. Tap Language to change the language. 3. Tap the language to which you want to change. 4. Your Pre then asks you to confirm the language change by presenting you with the option to keep the current language or switch to the language you selected (English or Spanish in this example). Tap the new language you selected in step 3 to change.

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3 5. Your Palm Pre automatically reboots itself. After the reboot, it uses the language you selected.

Changing the Country or Region

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In addition to changing the language your device uses, you can change the country or region. This affects numbering, currency, and time and date formatting. 1. Tap formats to change the country or region. This enables you to set the number formatting, currency symbol, and date-and-time format based on the region you select.

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Changing Your Pre’s Configuration

2. Choose a country to which you want to switch formats. You can find the country quickly by starting to type its name on the keyboard. 3. When you tap the country or region that you want to change to, you will be prompted if you want to switch.Tap the green button, which is labeled according to the country to which you want to switch (Albania in this case).Your Palm Pre automatically reboots. After the reboot, it uses the country or region’s settings you selected.

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You can configure the way your Palm Pre’s screen behaves and set a password or PIN that must be entered before you start to use your device. This prevents your information from being stolen if your Palm Pre is lost or stolen. 1. Tap Screen & Lock from the Launcher. 2. To change the screen brightness, move the slider left and right. 3. Tap Turn Off After to change how many minutes must pass before your Palm Pre locks. 4. To change the wallpaper, which is the picture that sits in the background on your Palm Pre, tap Change Wallpaper.

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5. Choose a new picture for your Palm Pre’s wallpaper. Browse the different albums if necessary. 6. After you choose a picture, zoom in and out of the picture using the pinching gestures, and slide the picture around the screen until just the part you want to use as the background is visible. 7. Tap Set Wallpaper to change the wallpaper. 8.

Slide the On/Off button next to Switch Applications to enable a special gesture that allows you to switch applications. This special gesture is difficult to get used to, so it is advisable to leave it turned off.

9. Slide the On/Off button next to Show When Locked to enable or disable notifications while your Palm Pre is locked. When this is disabled, notifications such as new emails will not display.

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Password Protect Your Palm Pre You can protect your Palm Pre’s data with either a numeric PIN or a password. This helps to thwart prying eyes, or even outright thieves looking to steal your device, from seeing your personal information. 1. Tap Secure Unlock to set either a numeric PIN or password that must be entered before your Palm Pre is unlocked. If you choose PIN or Password, you will be prompted to enter them. 2.

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Tap Simple PIN to enter a new PIN number.

3. Enter a new PIN number using the numeric keypad. 4. When you tap Done, you will be asked to re-enter your PIN. Reenter it and tap Done again. If you had tapped Password instead of Simple PIN, you would have been shown a new screen where you could enter an alphanumeric password.

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You Will Need Your Password to Change Your Password If you set a Simple PIN or password, and you want to change the password or change the Secure Unlock settings, you are first asked to enter your existing password or numeric PIN. This prevents anyone from easily undoing your security measures.

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Sounds & Ringtones The Sounds & Ringtones app allows you to set the behavior of the Ringer switch on the top-right part of your Palm Pre. It also lets you adjust the ringer volume and enable or disable system sounds. 1.

Tap Sounds & Ringtones from the Launcher.

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2. To control how your Palm Pre reacts when the Ringer switch is set to the Off position, tap Ringer Switch Off. Your choices are Vibrate and Mute. Setting this to Mute means that when the Ringer switch is in the Off position, all notifications are silenced. Setting it to Vibrate means that your Palm Pre will vibrate for all alerts. 3.

To control how your Palm Pre reacts when the Ringer switch is set to the On position, tap Ringer Switch On. Your choices are Sound & Vibrate and Sound.

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Tap to change the default ringtone.

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5. Slide to adjust the ringtone volume. 6. Scroll down to clearly see the rest of the options on the screen. 7. Slide the On/Off switch to enable or disable system sounds. 8. Slide to adjust the system sound volume.

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Tap to update your Palm Pre

In this chapter, you learn how to maintain your Palm Pre. One of the most important maintenance events is to keep your Palm Pre’s operating system, webOS, up to date. We also cover some general maintenance and care tips. Topics include the following: B Upgrading webOS B Battery maintenance B Device maintenance

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Maintaining Your Palm Pre Your Palm Pre can last a long time if you take care of it. From keeping your precious device clean and scratch free to running routine updates of the software, this chapter includes a few tips to help you do this.

Keeping Your Palm Pre Clean and Scratch Free When using your Palm Pre, oils from your hands can leave smudges on the screen. To keep your Palm Pre’s screen clean, rub it with a microfiber cloth or pad specifically designed for phone screens. Because the Palm Pre’s screen is plastic, do not use any fabric that might scratch the screen. A scratched screen is hard to fix. Never use chemicals to clean the Palm Pre’s screen. A damp cloth can do the trick.

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Getting the Most Out of Your Palm Pre’s Battery Battery life is important when using your Palm Pre and the longer it lasts, the more time you have to use your phone during any given day. Here are some tips to extend your Palm Pre’s battery. • Change the email fetch interval. Do you really need to check for new mail every 5 minutes? If not, then set this value to something much higher, like once an hour. You can always force a manual email check when needed. • Try and reduce your use of Instant Message (IM). Because IM is realtime, your Palm Pre will be constantly sending and receiving data and that eats up battery charge. • Turn off Wi-Fi, Bluetooth, and GPS when you are not using them. This is rather an inconvenience but if you need to squeeze a few more minutes out of your battery, you can do so by turning these radios off. • For CDMA versions of the Palm Pre (Sprint and Verizon in the US for example), in bad coverage areas, put your Palm Pre into Airplane mode. Your Palm Pre uses up a lot of battery power in low coverage areas so if you need to preserve battery power, pay attention to this. In fact, bad coverage accounts for the biggest drain on battery life during a given day. • If you have a choice, use Wi-Fi. If you are in an area with Wi-Fi and can associate to that Wi-Fi network, do so. The Wi-Fi radio is much more power efficient than the cellular network radio. As soon as you associate successfully with the Wi-Fi network, your Palm Pre stops using the cellular network for data. This also saves on battery life. • Don’t let your Palm Pre’s battery run down completely. If possible, try and have some charge in it before you plug it in to charge. This extends the life of the battery. • Carry a spare battery with you. If possible, keep two batteries charged and carry them with you just in case you have a heavy day of voice and data usage.

Keeping Your Palm Up to Date Just as the applications on your Palm occasionally need to be updated, so does webOS, the operating system that makes your Pre run. Palm is constantly improving the Palm Pre by adding features or fixing bugs.

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>>>step-by-step Updating WebOS Here is how to update your webOS: 1. Tap Updates from the Launcher. Your Palm Pre immediately starts looking for updates. If your Pre finds an update, information about that update displays.

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2. To download the update, tap Download. The button changes to say Downloading. 3. After the update downloads, tap Install Now to start the update process. 4. During the update, your Palm Pre reboots. When the update procedure is complete, you see the Update installed screen. Tap Done.

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If Your Palm Pre Update Fails 1

If you update your Palm Pre’s webOS and now it won’t boot, Palm has a web browser tool called webOS Doctor. This tool resets your Palm Pre to its factory defaults, which should allow it to boot up properly again. webOS Doctor runs in any web browser on any computer. Here is how to use it. 1. If your Palm Pre shows a yellow triangle with an exclamation point in it, on your desktop computer open a web browser and go to http://www.palm.com/ROM.

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2. Click Run webOS Doctor. 3. Select your device (in your case Palm Pre) and select your wireless carrier. 4. Click the Download button. 5. You are asked if you have Java 1.5 installed. If you don’t know, click Test Java. You will be redirected to the Sun web site where a little Java test program runs in your web browser. If the Java test works, you can return to the webOS Doctor page and continue. If not, you will need to update your version of Java by clicking Installing Java and following the instructions that appear. 6. If you have Java 1.5 or later installed, click Continue.

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7. Type your Palm Pre’s serial number. You will find it under the battery. 8. Click Submit & Continue. 9. You will see the name of the Java application that will be downloaded. Click Download Now. The Java application will start downloading. When it is done you will be asked where you want to save it. Choose a location anywhere, and click Save. It doesn’t matter where you choose to save the application because once it’s saved, it launches automatically. 10.

When webOS Doctor launches, select your language and country from the drop-down list and click Next. Do the same for the simple prompts that follow, confirming your language selection and consenting to the standard license agreement.

11.

Finally, click Next to begin the process. The installer loads some Palm drivers onto your computer, after which you can click through the standard installation screens that follow by selecting Continue and Install. (You can also choose to change the install location from the default, although this is rarely necessary.)

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When the installation successfully completes, click Close.

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13.

Make sure you re-insert the battery into your Palm Pre, then connect it to your computer using the supplied USB cable. After it’s connected, the Next button will become visible. Click it to start the recovery process.

14.

webOS Doctor will now reset your Palm Pre to its factory defaults and install the latest version of webOS. When it is finished, your Palm Pre will reboot, and you will see a confirmation window in webOS Doctor on your computer. Click Done. On your Palm Pre, because it has been reset to factory defaults, you will need to run through the first time setup screens which allow you to choose language, location, and login to your Palm Profile account.

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Running Through FirstTime Setup After you have used webOS Doctor to recover your Palm Pre, it will think that it has never been used before and will ask you to go through the first time setup steps. Luckily, much of your data will be recovered from your Palm Profile account, so after you complete the following steps, you will be back in business.

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1. Tap the language you want your Palm Pre to use. 2. Confirm your language choice by tapping the green check mark. 3. You will see a confirmation that your phone is activated. Tap Next. 4. Tap Accept to accept the terms and conditions for Palm’s webOS Services.

3 5. Tap Sign In To My Profile to sign into your Palm Profile account.

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6. Type the email address and password for your Palm Profile account. 7. Tap Sign In. All of your data that is saved in your Palm Profile account downloads to your Palm Pre. 8. If you had accounts set up on your Palm Pre before you recovered it, you will be asked to enter the passwords for those accounts so that they can begin synchronizing again. Tap each account to enter a password, or tap Skip to enter the passwords later.

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9. Tap Done on the Setup Complete screen. Your Palm Pre is now fully restored to the way you had it before the update.

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Getting Help with Your Palm Pre If, after running through the update and reset procedures described in this chapter, you still have problems with your Palm Pre, you can turn to many places to get further aid. • The official Palm website. Visit the Palm website at http://www.palm.com/us/products/phones/pre/. • Your wireless carrier’s website. Your local wireless carrier has support for your Palm Pre. • Palm Pre Community websites. The Palm Pre Community is strong and active on the Internet. You can find help with your Palm Pre issues by asking questions in the forums. Following are some of the more popular sites: Pre Central http://www.precentral.net/ Palm Pre.org http://www.palmpre.org/ Everythingpre http://www.everythingpre.com/

Tap to run Palm Classic

In this chapter, you’ll learn about a few changes that have happened since we started writing this book, and how to keep using your old Palm OS applications on your new Palm Pre: B Palm Pre Plus B Palm Pixi and Palm Pixi Plus B The Classic application

13

New and Notable The thing about writing a technical book is sometimes the device manufacturer releases updates to the device software that add features and change some of the screens. Sometimes they will release a new version of the device. Both happened during the writing of My Palm Pre as well as Palm releasing a new webOS Smartphone, the Pixi. As much as I have strived to keep everything in this book as up to date as I can possibly make it, there were a few items, like the Pixi, that didn’t just slot into the other chapters in this book. In this chapter I briefly touch on some of them, including the Palm Pixi, the Palm Pre Plus, and I show you a Palm OS emulator that enables you to run old Palm OS applications that you might find handy.

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The Palm Pre Plus The Palm Pre Plus was released in February 2010 and runs on the Verizon Wireless network, but will likely be released in GSM form so that other carriers inside and outside the US can support it. The Palm Pre Plus is the same in every way as the original Palm Pre, with the following exceptions: • The Palm Pre Plus has 16GB of memory as opposed to the Palm Pre’s 8GB. • The Palm Pre Plus does not have a Center Button. The functionality of the Center Button has been replaced with the swipe up in the gesture area. • The Palm Pre Plus can do video recording. • The Palm Pre Plus ships with the Touchstone battery cover. The Touchstone is a wireless charging system consisting of a Touchstone base and a special battery cover for the Palm Pre and Palm Pre Plus. The inclusion of the Touchstone cover makes purchasing the Touchstone charging system a little cheaper.

No Center Button

Gray ALT key

The Palm Pixi and Pixi Plus

233

The Palm Pixi and Pixi Plus Palm released the Palm Pixi in late 2009 as their second Smartphone running webOS. The Palm Pixi is a thinner phone than the Palm Pre and it does not have a slide out keyboard. Its keyboard is part of the main body of the phone. The Palm Pixi Plus was released in February 2010 along with the Palm Pre Plus on the Verizon Wireless network. Since the Palm Pixi runs webOS, you can use this book to learn everything there is to know about your Palm Pixi. Here is a quick look at the Palm Pixi and Pixi Plus. On the front you can see:

Speaker

No Center Button

Gesture Area Integrated Keyboard

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New and Notable

On the back you have: 3.5mm headset jack

Power button

Flash Ringer switch

Camera

Volume

The Palm OS Emulator Before Palm released their new lineup of Smartphones running webOS, Palm Smartphones and PDAs used to run Palm OS. Applications written for Palm OS cannot run on webOS because the operating systems are incompatible. If you want to upgrade your old Palm PDA or Smartphone to a Palm Pre or Pixi, but need to continue to use some old Palm OS applications, the solution might be to use a Palm OS emulator. There is one called Classic by a company called Motion Apps. You can download Classic trial from the App Catalog for free. It will run normally for seven days before requiring you to purchase it for US $30.

Using Classic When you run Classic, it loads up and makes your Palm Pre look like an older Palm OS PDA or Smartphone. Navigation is handled using the old-style 5-way navigation pad, but in this case it is represented graphically on the screen. All of the familiar Palm OS buttons are there to make you feel quite at home.

The Palm OS Emulator

5-Way Navigation Pad

235

Home Menu

While original Palm OS never supported touch screens, Classic lets you touch the screen as you do with other Palm Pre applications. It will take you a while to get used to this so be patient. Tapping on the 5-way navigation pad may be the best way to move around the screens since the area to tap is wider than many of the scroll bars in Palm OS.

Installing Your Palm Applications If you need to install your old Palm OS applications, Classic supports HotSync which allows you to install those applications and synchronize data to and from them using the old Conduits. If you have a Mac running OSX, you cannot use HotSync but you can copy over your old applications.

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>>>step-by-step Using HotSync HotSync for Classic cannot use the USB cable to synchronize with your PC, but it can synchronize over Wi-Fi. Here is how to set up and use HotSync.

1

1. First we need to find our your PC’s IP address. From the Start button, choose All Programs, Accessories, Command Prompt. 2. When the Command Prompt opens, type IPCONFIG and hit enter. Your IP address will appear on a line labeled IP Address or IPv4 Address.

2

3. After you know your PC’s IP address, run Classic and tap HotSync.

3

The Palm OS Emulator

4. Don’t tap the HotSync icon in the middle of the screen just yet. Tap under it where you see a dropdown list and tap Select PC. 5. Tap Next to allow HotSync to search for your PC. It won’t find it but you need to let it search and time out. When the search times out, tap Other. When you tap Other, you will be able to enter the IP address of your PC.

4

6. Enter the IP address and tap Next.

5

6

237

238

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New and Notable

7. On the next screen tap Done to return to the main HotSync screen. 8. Tap the HotSync button and Classic should synchronize with your PC.

7

8

The Palm OS Emulator

239

Manual Application Installation If you have a Mac running OSX or you don’t feel like setting up HotSync, you can install your Palm OS applications manually by dragging them to a specific folder on the Palm Pre. Here is how you do that. 1. Attach your Palm Pre to your desktop computer using the supplied USB cable. Tap USB Drive on the Pre when prompted. 2. On your desktop computer, browse to the Palm Pre’s drive, ClassicApps, Install. 3.

Drag your old Palm OS applications to this folder. When you start Classic the next time, it will automatically install those applications.

1

2

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Index A

Photobucket accounts changing password for, 195 configuring, 194 Accessibility, 64 removing, 195 accessing browser history, 130 Synergy accounts, 87-89 accessories (Bluetooth), pairing Palm activating Pre, 4 Pre with, 133 Add An Account button, 42, 88, 154, accounts 194, 202 adding to Messaging application, Add An Account screen, 140-143 154-155 App Catalog accounts, setting up, Add Bookmark button, 126 202-203 Add Call button, 77 doubleTwist accounts, 171-172 Add Device button, 133 email accounts Add IM Account button, 163 adding automatically, 140 adding manually, 141-142 Add Ringtone button, 58 corporate accounts, 89-90, Add Task button, 104 143-144 Add Task List button, 104 editing, 145-146 Add To Contacts button, 79, 95 Exchange accounts, 52 Facebook accounts Add To Existing button, 95 changing password for, 195 Add To Launcher button, 72, 127 configuring, 194 Address Book, importing Palm removing, 195 Desktop data into, 49 Gmail accounts, 42-43 Google accounts, 52 addresses, mapping, 114-115 IM accounts, adding to MessagAdvanced Gestures, 65 ing application, 154-155 Airplane Mode online accounts, adding data enabling Wi-Fi or Bluetooth with, 41 in, 213 Palm Profile accounts, 52 turning on/off, 212 phone accounts, 83 All Calls button, 73

242

All Flagged view (email)

All Flagged view (email), 139 All Inboxes button, 147 Amazon MP3 icon, 176 Amazon MP3 Store adding purchases to iTunes, 178 purchasing music from, 176-177 answering calls, 74-75 Application menu commands, 17 applications. See also specific applications deleting, 207 finding, 204 installing manual application installation, 239 with Palm OS emulation, 235 Messaging adding accounts to, 154-155 explained, 153 organizing in Launcher, 208 Palm App Catalog deleting applications, 207 explained, 202 finding applications, 204 purchasing applications, 205 setting up App Catalog accounts, 202-203 updating applications, 206 purchasing, 205 reading reviews of, 205 rearranging in Quick Launcher, 209 updating, 206 appointments adding to calendar, 112-113 reminders, 117 viewing, 114

Assign button, 191 Assign To Contact button, 94 assigning photos to contacts, 191 speed dial keys, 70-71 Attach Photo button, 99, 161 attaching files to email, 150 audio. See music automatically adding email accounts, 140 Automatically Import Music button, 178

B

C calendar adding, 39-41 adding Google Weather to, 116-117 configuring, 110-111 events adding, 112-113 mapping addresses in, 114-115 reminders, 117 viewing, 114 explained, 107 viewing, 108-109 Call button, 67, 77

Call Log, 73-74 back cover, 8 caller info, saving, 79-80 backing up data, 45-47 calls, 66 batteries, 9 answering, 74-75 battery life, extending, 222 dialing contacts with Call Log, 73-74 Bluetooth with Contacts app, 70 enabling in Airplane with Launcher Mode, 213 Favorites, 72 hands-free headsets, from Launcher or card 81-82 view, 69 pairing Palm Pre with from messages and web Bluetooth pages, 74 accessories, 133 with phone, 69 pairing Palm Pre with with speed dial keys, Bluetooth hands-free 70-71 systems, 134-135 dialing with dial pad, 67 bookmarking web pages, 126 dialing with keyboard, 68 browsing web pages entering numbers during multiple web pages, 128 calls, 77 single web pages, hands-free headsets, 124-126 81-82 buddies (Messaging), missed calls, returning, 74 156-158 redialing last number called, 73 buttons. See specific buttons saving caller info, 79-80 buying three-way conference applications, 205 calls, 77-78 music from Amazon MP3 using apps while on store, 176-177 calls, 81

customization

camera. See also photos explained, 187 flash, 188 taking photos with, 188 Camera button, 188 camera lens, 8 card view, dialing contacts from, 69 Center button, 7 Change Login Settings button, 146 Change Password button, 195 Change Wallpaper button, 65, 215 changing contacts, 98-99 country/region setting, 214-215 Facebook/Photobucket passwords, 195 language setting, 213-214 wallpaper, 215 Class (Palm OS emulator) explained, 234-235 HotSync, 236-238 installing Palm applications, 235 manual application installation, 239 cleaning screen, 221 Clear Cache button, 132 Clear Cookies button, 132 Clear History button, 132 clearing browser cache, 132 browser history, 132 cookies, 132 completed tasks deleting, 107 marking tasks as complete, 106 composing email, 148-149 conference calls, 77-78

configuring Airplane Mode, 212-213 calendar, 110-111 country/region, 214-215 email, 139 Facebook/Photobucket accounts, 194 language setting, 213-214 Messaging application, 163 password protection, 217 phone settings, 56 Phone Preferences, 61 Phone Preferences options, 61-64 Screen & Lock preferences card, 65-66 Sounds and Ringtones preferences card, 57-60 screen and lock settings, 215-216 sounds/ringtones, 218-219 web browser, 131-132 connecting to Internet Bluetooth pairing Palm Pre with Bluetooth accessories, 133 pairing Palm Pre with Bluetooth hands-free systems, 134-135 web browser accessing browsing history, 130 bookmarking web pages, 126 browsing web page, 124-128 configuring, 131-132 sharing web links, 129 Wi-Fi networks, 122-123 Connections menu commands, 17 contacts adding, 39-41 from email, 95-96 manually, 93-94

243

assigning photos to, 191 changing, 98-99 corporate contacts, finding, 148 deleting, 97 dialing with Call Log, 73-74 with Contacts app, 70 with Launcher Favorites, 72 from Launcher or card view, 69 from messages and web pages, 74 with phone, 69 with speed dial keys, 70-71 launching Contacts application, 92 searching, 25-27, 91 Synergy feature adding corporate email on Palm Pre, 89-90 adding Synergy accounts, 87-89 explained, 86-87 Contacts application. See contacts conversations (Messaging), 156-158 cookies clearing, 132 enabling/disabling, 131 copying files to Pre, 32-36 corporate contacts, finding, 148 corporate email accounts, adding, 89-90, 143-144 country, changing, 214-215 custom ringtones, 58 customization Airplane Mode, 212-213 country/region, 214-215 explained, 211 language, 213-214

244

customization

password protection, 217 screen and lock settings, 215-216 sounds/ringtones, 218-219

D data transfer. See transferring data to Pre Date & Time icon, 102 dates, setting, 102-103 Day view (calendar), 108

JavaScript, 132 pop-up windows, 131 Dismiss button, 117 documents, copying to Pre, 32-36 Done button, 228 doubleTwist, 169 accounts, creating, 171-172 installing on Mac OS X, 171 on Windows, 170 synchronizing music, 172-173 synchronizing video, 174-175 Download button, 223 Download For button, 205 downloading webOS updates, 223

Delete All Profiles contact, 97 Delete Application button, 207 Delete button, 68 Delete Contact button, 97 Delete Other Profiles contact, 97 deleting applications, 207 contacts, 97 earpiece, 6 ringtones, 60 editing email accounts, tasks, 107 145-146 dial pad, 67 email dialing adding contacts from, contacts 95-96 with Call Log, 73-74 attaching files to, 150 with Contacts app, 70 composing, 148-149 with Launcher configuring, 139 Favorites, 72 email accounts from Launcher or card adding view, 69 automatically, 140 from messages and web adding manually, pages, 74 141-142 with phone, 69 corporate accounts, with speed dial keys, 89-90, 143-144 70-71 editing, 145-146 with dial pad, 67 Gmail accounts, 42-43 with keyboard, 68 Email screen, 138 Dialing Shortcuts button, 62 emailing memos, 119 mail main screen, 147 directions, mapping, 115 marking as unread, 151 disabling moving to folders, 151 Airplane Mode, 212 cookies, 131

E

reading, 150-151 sending photos via, 192 Email application. See email Email Memo button, 119 enabling Airplane Mode, 212 cookies, 131 JavaScript, 132 pop-up windows, 131 Show Contact Matches, 68 End Call button, 75, 78 entering numbers during calls, 77 events adding to calendar, 112-113 reminders, 117 viewing, 114 EverythingPre website, 229 Exchange accounts, 52, 143-144 Export command (File menu), 48 Export dialog, 48 exporting Palm Desktop for Mac data, 48-49 photos to desktop computer manually, 199 with iPhoto, 197 with Windows autoPlay wizard, 199 extending battery life, 222

F Facebook changing password for, 195 configuring accounts, 194 removing accounts, 195 uploading photos to, 193 Favorites (Launcher), 72

LEDs, gesture LEDs

File menu commands Export, 48 Import, 49 files, attaching to email, 150 finding applications, 204 contacts, 91 corporate contacts, 148 music, 179-180 First Day of Week button, 110 first-time setup, 227-228 flash, 8 Flash button, 188 folders 100PALM, 198 moving email to, 151

G Gesture area, 7, 12 gestures Advanced Gestures, 65 defined, 10 explained, 10-21 gesture LEDs, 7 Get Mail button, 146 Gmail accounts, 42-43 Google accounts, 52 Google Maps, 114-115 Google Weather, 116-117

H hands-free headsets, 81-82 hands-free systems, 134-135 headset jack, 8 headsets, 81-82 help, 229 History button, 130 HotSync, 236-238

I iCal, importing Palm Desktop data into, 49 icons Launcher, 21 Add to Contacts, 79 Date & Time, 102 Paper Clip, 150 Screen Lock, 10 status icons, 9 Wi-Fi icon, 122 IM (Instant Messaging), 154-157 Import command (File menu), 49 Import dialog, 49 Import Export Wizard, 46-47 Import iTunes Playlists button, 173 importing Palm Desktop data, 49 photos to desktop computer manually, 199 with iPhoto, 197 with Windows autoPlay wizard, 199 Innocell 1350 Extended Life Battery, 9 Install Now button, 223 installing applications manual application installation, 239 with Palm OS emulation, 235 doubleTwist on Mac OS X, 171 on Windows, 170 webOS updates, 223 Instant Messaging (IM), 154-157

245

Internet, connecting to Bluetooth pairing Palm Pre with Bluetooth accessories, 133 pairing Palm Pre with Bluetooth hands-free systems, 134-135 web browser accessing browsing history, 130 bookmarking web pages, 126 browsing web pages, 124-128 configuring, 131-132 sharing web links, 129 Wi-Fi networks, 122-123 iPhoto, importing photos with, 197 iTunes adding Amazon MP3 music to, 178 overview, 33, 166 synchronizing music, 167 synchronizing photos, 196 synchronizing video, 168-169, 183

J–K–L JavaScript, enabling/disabling, 132 Key Pad button, 77 keyboard, 6, 21-25, 68 language, changing, 213-214 Language button, 214 Launcher, 21 adding web pages to, 127 dialing contacts from, 69 Favorites, 72 launching Contacts application, 92 LEDs, gesture LEDs, 7

246

lists, Task Lists

lists, Task Lists, 103-105 lock settings, changing, 215-216 locking Pre, 10-11

buddies, 156-158 configuring, 163 conversations, 156-158 dialing from messages, 74 explained, 153 MMS (Multimedia Message Service) messages receiving, 162 sending, 160-161 Mac OS X SMS (Short Message SerdoubleTwist vice) messages installation, 171 receiving, 162 importing photos sending, 159-160 manually, 199 sending messages, 78-79 with iPhoto, 197 with Windows autoPlay microphone, 6 wizard, 199 Missed Calls button, 73 Mail Preferences screen, 145 missed calls, returning, 74 maintenance Missing Sync, 37, 165-166 battery, 222 MMS (Multimedia Message cleaning screen, 221 Service) messages webOS updates receiving, 162 downloading and sending, 160-161, 193 installing, 223 first-time setup, 227-228 MobileMe, 37 troubleshooting, Month view (Calendar), 108 224-226 More From This Author manually adding email button, 185 accounts, 141-142 Move to Folder button, 151 manually installing applicamovies tions, 239 copying to Pre, 32-36 Mark as Unread button, 151 playing, 184-185 Mark/Space Missing Sync for synchronizing, 165-166 Palm Pre, 37 with doubleTwist, 174-175 marking with iTunes, email as unread, 151 168-169, 183 tasks as complete, 106 YouTube videos Media Sync button, 167, 196 playing, 184-185 memos searching YouTube for creating, 118-119 related material, 182 emailing, 119 moving email to folders, 151 explained, 117 Multimedia Message Service. Merge button, 78 See MMS Messaging application multiple web pages, adding accounts to, browsing, 128 154-155

M

music adding to iTunes, 178 copying to Pre, 32-36 finding, 179-180 playing, 180 purchasing, 176-177 searching YouTube for related material, 182 synchronizing, 165-166 with doubleTwist, 172-173 with iTunes, 33, 167 Music Player finding music, 179-180 limitations of, 182 playing music, 180 playing podcasts, 181 searching YouTube for related material, 182

N Network Settings, 64 networks (Wi-Fi), connecting to, 122-123 New Card button, 128 New Photo button, 98 notes. See memos numbers, entering during calls, 77

O 100PALM folder, 198 online accounts, adding data with, 41 organizing applications in Launcher, 208 applications in Quick Launcher, 209 Outlook data, backing up, 46-47

rearranging applications in Launcher

P Page button, 130 pairing Palm Pre with Bluetooth accessories, 133 Palm Pre with Bluetooth hands-free systems, 134-135 Palm App Catalog deleting applications, 207 explained, 202 finding applications, 204 purchasing applications, 205 setting up App Catalog accounts, 202-203 updating applications, 206 Palm Data Transfer Assistant, 44-45, 50-51 Palm Desktop for Mac data, exporting, 48-49 Palm Music Assistant, 178 Palm OS emulator (Classic) explained, 234-235 HotSync, 236-238 installing Palm applications, 235 manual application installation, 239 Palm Pixi, 233-234 Palm Pixi Plus, 233-234 Palm Pre Community websites, 229 Palm Pre Plus, 232 PalmPre.org website, 229 Palm Profile accounts, 52 Palm website, 229 Paper Clip icon, 150 passwords Facebook/Photobucket passwords, changing, 195 password protection, 217

phone account, managing, 83 phone calls, 66 dialing contacts with Call Log, 73-74 with Contacts app, 70 with Launcher Favorites, 72 from Launcher or card view, 69 from messages and web pages, 74 with phone, 69 with speed dial keys, 70-71 dialing with dial pad, 67 dialing with keyboard, 68 Phone Preferences, 61-64 phone settings, 56 Phone Preferences, 61-64 Screen & Lock preferences card, 65-66 Sounds and Ringtones preferences card, 57-60 Photobucket changing password for, 195 configuring accounts, 194 removing accounts, 195 uploading photos to, 193 photos assigning to contacts, 191 changing Facebook or Photobucket passwords, 195 configuring photos applications, 194 copying to Pre, 32-36 exporting to desktop computer with iPhoto, 197 manually, 199 with Windows autoPlay wizard, 199 removing Facebook or Photobucket accounts, 195 sending via email, 192

247

sending via MMS (Multimedia Message Service), 193 setting as wallpaper, 192 sharing, 190 synchronizing with iTunes, 196 taking, 188 uploading to Facebook or Photobucket, 193 viewing, 189-190 Pixi, 233-234 Pixi Plus, 233-234 Play button, 58 playing music, 180 podcasts, 181 video, 184-185 Pocket Mirror, 37 podcasts, listening to, 181 pop-up windows, enabling/disabling, 131 Power button, 6 Pre Central website, 229 Pre Plus, 232 Preferred Roaming List, 64 preparing data for transfer to Pre, 45-47 Purchase button, 205 purchasing applications, 205 music from Amazon MP3 store, 176-177 Purge Completed button, 107

Q-R Quick Launcher, organizing applications in, 13, 208-209 reading application reviews, 205 email, 150-151 rearranging applications in Launcher, 208-209

248

receiving

receiving MMS (Multimedia Message Service) messages, 162 SMS (Short Message Service) messages, 162 redialing last number called, 73 region, changing, 214-215 Related Videos button, 185 reminders (event), 117 Remove Account button, 146, 163 removing Facebook/Photobucket accounts, 195 Reset Voicemail Count feature, 64 returning missed calls, 74 Reviews button, 205 reviews of applications, reading, 205 Ringer On/Off switch, 6 ringtones changing, 218-219 custom ringtones, 58 deleting, 60 setting, 57-60

S Save As New button, 95 saving caller info, 79-80 screen, cleaning, 221 Screen & Lock button, 215 Screen & Lock preferences card, 65-66 Screen Lock icon, 10 screen settings, changing, 215-216 searching contacts, 91 Palm App Catalog, 204

Universal Search feature, 25-27 YouTube for related material, 182 Secure Unlock, 11, 66, 217 Send button, 119, 192 sending messages, 78-79 MMS (Multimedia Message Service) messages, 160-161 SMS (Short Message Service) messages, 159-160 photos via email, 192 via MMS (Multimedia Message Service), 193 Set As High Priority button, 149 Set Flag button, 151 Set Wallpaper button, 192, 216 Share button, 129, 185, 205 Share Via Email button, 192 Share Via MMS button, 193 sharing photos, 190 web links, 129 Short Message Service (SMS) messages. See SMS messages Show Contact Matches feature, 61, 68 Show Email button, 146 Shuffle All button, 179-180 Sign In To My Profile button, 227 Simple PIN button, 217 SMS (Short Message Service) messages receiving, 162 sending, 159-160 Snooze button, 117

sounds changing, 218-219 setting, 57-60 Sounds & Ringtones preferences card, 57-60 speaker, 8 speed dial, 70-71 status icons, 9 storing imported data, 52 Submit button, 203 Sync button, 167-169 Sync Photos feature, 196 synchronization explained, 37 HotSync, 236-238 music, 165-166 with doubleTwist, 172-173 with iTunes, 33, 167 photos with iTunes, 196 video, 165-166 with doubleTwist, 174-175 with iTunes, 168-169, 183 Synergy, 38-39 adding corporate email on Palm Pre, 89-90 adding Synergy accounts, 87-89 explained, 86-87 System Alert button, 163 system sounds, setting, 57-60 System Sounds button, 59

T Task Lists, 103-105 tasks adding, 39-41 creating, 103-105 deleting, 107 explained, 103 marking as complete, 106 Task Lists, 103-105

YouTube

Test Java button, 224 Text Message button, 185 three-way conference calls, 77-78 throwing, 14 thumb drives, using Pre as, 33-36 time, setting, 102-103 Time Format button, 102 touchscreen, 7 Touchstone, 232 transferring data to Pre backing up and preparing data for transfer, 45-46 Outlook data, 46-47 Palm Desktop for Mac data, 48-49 calendars, 39-41 contacts, 39-41 Gmail accounts, 42-43 online accounts, 41 Palm Data Transfer Assistant, 44-45, 50-51 storing imported data, 52 tasks, 39-41 Trash Can button, 190 troubleshooting webOS updates, 224-226 TTY/TDD (text telephone) feature, 64 Turn Off After button, 65 turning on/off Airplace Mode, 212 Secure Unlock feature, 11

U Universal Search feature, 25-27 unlocking Pre, 10-11 updates application updates, 206 webOS updates downloading and installing, 223

249

first-time setup, 227-228 bookmarking web troubleshooting, pages, 126 224-226 browsing web pages multiple web pages, 128 Updates button, 223 single web pages, Upload button, 193 124-126 uploading photos to configuring, 131-132 Facebook or sharing web links, 129 Photobucket, 193 web pages USB Drive button, 33 adding to Launcher, 127 bookmarking, 126 USB Drive mode, 33-36 browsing Use This Dialing Prefix multiple web pages, 128 button, 62 single web pages, 124-126 dialing from, 74 Palm Pre resources, 229 Vibrate button, 60 sharing as web links, 129 video webOS updates copying to Pre, 32-36 downloading and playing, 184-185 installing, 223 synchronizing, 165-166 first-time setup, 227-228 with doubleTwist, troubleshooting, 224-226 174-175 websites. See web pages with iTunes, Week view (calendar), 108 168-169, 183 When I Dial button, 62 YouTube videos playing, 184-185 Wi-Fi icon, 122 searching YouTube for Wi-Fi networks related material, 182 connecting to, 122-123 Videos button, 184-185 enabling Wi-Fi in Airplace Mode, 213 viewing calendar, 108-109 Windows, doubleTwist photos, 189-190 installation, 170 views (calendar), 108 wizards, Import Export Wizard, 46-47 Voice Network button, 63 writing email, 148-149 volume buttons, 6

V

Volume slider, 59

W wallpaper changing, 215 setting photos as, 192 Weather (Google), 116-117 web browser accessing browsing history, 130

X–Y–Z Your Messaging account screen, 154 YouTube playing videos, 184-185 searching for related material, 182

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