M.O.S.A.I.C.: Simplifying the Art of Organizational Effectiveness and Change 9781685158873, 9781685158859, 9781685158866
Struggling to implement change in your organization? Here's a simple framework and 26 basic tools that will help…
193 19 8MB
English Pages 126 Year 2022
- Author / Uploaded
- Jane McNair
- Categories
- Business
- Management
- Commentary
- Organizational Effectiveness., Human Capital management, M.O.S.A.I.C
Table of contents :
Table of Contents
Acknowledgments
Preface
Why Should You Read This Book?
How to Make the Most of This Book
Chapter 1: Introduction to the MOSAIC Change Framework
Chapter 2: Clarify the Mission
TOOL: The Plan-on-a-Page
Mission Statement
Strategic Outcomes
Priority Actions
Success Metrics | Key Performance Indicators (KPIs)
SAMPLE: Final PAX-Z Golf Company Plan-on-a-Page
Chapter 3: Organize to Support the Mission
TOOL: Who Has the X?
TOOL: Service Level Agreements
A Basic Approach to Restructuring Your Organization
SAMPLE: Organization Design Criteria
SAMPLE: Design Team Selection Criteria
SAMPLE: Design Team Meeting Ground Rules
Developing Structural Options
Chapter 4: Staff to Execute the Mission
TOOL: Organization and People Capability Requirements
Having a Structured Talent Review Process
TOOL: The ABC Talent Discussion
Talent Assessment (Forced Ranking)
ABC Talent Definitions
CASE STUDY: PAX-Z Golf Company Organization Chart
SAMPLE: Talent Discussion Ground Rules
TOOL: Succession Replacement Tables
TOOL: Retention, Moves, and Single Points of Failure (SPOFs)
Retention
Moves
Single Points of Failure (SPOFs)
Develop Your Most Promising Talent to Ensure a Strong Talent Pipeline
Building a Robust Development Plan
TOOL: Individual Development Plan
Chapter 5: Align the Organization
Stakeholder Management
Stakeholder Assessment: Mendelow’s Matrix (Adapted)
TOOL: Stakeholder Assessment
Work-Impact Analysis: Understanding the Impact of the Change on Customers and Daily Work
TOOL: Work-Impact Analysis
Making Modifications to Employees’ Goals
Rewards That Drive Alignment to Your Change
TOOL: Rewards Assessment
Policies and Practices That Align with Your Change
TOOL: Policy and Practice Assessment
Processes That Support the New Way of Working
SAMPLE: Basic Process Map
Chapter 6: Implement Change in a Structured Way
The Triple Constraints
Developing a Project Charter
TOOL: Project Charter
Developing a Basic Project Plan
TOOL: Basic Project Plan
TOOL: Risk Assessment
TOOL: Communication Planning
Management Operating System
TOOL: Meeting Cadence
TOOL: The Rolling Action-Item List (RAIL)
Completing the RAIL Input
Conducting a RAIL Review
Reporting UP Charts
TOOL: Individual Goals Update
TOOL: Project Update
Chapter 7: Change Principles—the Five Fatal Flaws
Fatal Flaw #1—Ineffective Sponsorship
Fatal Flaw #2—Inability to Prioritize
Establish Clear Priorities
Decide What the Organization Must Stop Doing to Make Room for New Work
Give the Change Time to Work
Fatal Flaw #3—Poor Decision-Making Practices
Fatal Flaw #4—Ineffective Communication Practices
TOOL: Quarterly Employee Change Survey
Fatal Flaw #5—Not Recognizing When You Are Part of the Problem
TOOL: Five Fatal Flaws Risk Assessment
Chapter 8: A Very Little Bit about Culture
TOOL: Basic Cultural Alignment Conversation
Chapter 9: Summary
Appendix
TOOL: Solving the Right Problem—The Simple MOSAIC Assessment
References
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