ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers
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Use this guide book in its fully updated second edition to study for the ITIL 4 Foundation certification exam. Know the
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ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with train
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Evolving from the previous ITIL v3 version, ITIL(R) 4 is the latest in I.T certification and best practice frameworks of
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In order to meet the current and future business requirements, Service Design provides guidance on the production and ma
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The second edition of this book has been fully updated to show how the DevOps way of working has continued to adapt to c
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Practical, Real-World ITIL Configuration Management–From Start to FinishThe IT Infrastructure Library® (ITIL) places the
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