Impact: Impress Your Way to Success: Discover and Clarify Your Purpose [2nd ed] 9780273761617, 2011036364, 2320110363641, 0273761617

Table of contents :
Cover......Page 1
Impact......Page 4
Contents......Page 8
Acknowledgements......Page 9
Introduction – the power of personal impact......Page 12
Believe in yourself and boost your personal impact......Page 18
The brand called ‘You’......Page 40
Make a positive first impression in seven seconds......Page 56
Likeabilitymatters......Page 76
Connecting with impact – how to establish a powerful rapport with people......Page 88
Influence with impact – how to get others to do what you want......Page 108
Body talk – the subtle language of the body......Page 124
Develop your vocal impact......Page 146
Reading other people’s behaviours......Page 164
Nomore dull presentations – speaking in public with impact......Page 176
Speak up, speak out – making an impact inmeetings......Page 192
Emailing with impact andmore......Page 210
Get the job you want – then get a raise......Page 224
Building your social and professional network......Page 244
Afterword:Making it happen – turning theory into action......Page 262
Appendix: What next?......Page 266
Further reading......Page 267
Index......Page 272

Citation preview

Praise for Impact

‘It’s like sitting down and getting advice from a clear thinking friend who steers me towards focusing on the results I want. I am recommending this book to…valued business professionals I know who will definately benefit from reading it.’ Hilary Dustan, Learning and Development Director, Black & Decker ‘The skills in this book are basic, but potent. I am heartened to see the mechanics of impactful communication laid out in a way that can be easily utilised in all areas of your life.When you use the skills taught in the pages of this book … the world will open up to you.’ Peta Haskell, Relationship Guide,Author of Flirt Coach ‘Personal impact can be learnt and this book teaches you how to get it. Full of useful exercises and practical tips it will help you achieve success in both your career and personal life.’ Robbie Steinhouse, Entrepreneur and Author of Think Like an Entrepreneur ‘In an age where success depends more on persuasion and influence than knowledge, this book is a welcome companion.The easy to follow structure takes you through the stages of inner confidence and self-belief, giving you ideas and tools to develop positive personal impact. Buy this book, do the exercises, and you will definitely feel the change.’ David Molden, NLP Trainer, Coach, Author of Managing with the Power of NLP

‘This book is the A to Z for being memorable and attractive, from creating your first impressions to building lasting relationships. Impact contains an incredible number of ideas for how to increase your impact with individuals and whole groups of people.’ Shelle Rose Charvet, Facilitator and Author of Words That Change Minds ‘This book skilfully blends simplicity and intelligence.The thoughts are clearly expressed, but the wisdom is palpably distilled from thousands of encounters, formal and informal, and from the ability to weave together something as learned as Carl Jung’s teachings with something as simple as telling you to smile more – and watch the response!’ Alison Smale, Managing Editor, International Herald Tribune ‘An essential guide to the art and science of impression management.’ Dr Peter Collett, Author of Book of Tells ‘Packed with useful tools and ideas – a personal impact book with real impact.’ Wayne Mullen, Head of Learning and Development, Standard Bank ‘This book can make a huge difference in your life – minimum intervention for maximum result.’ Sue Knight, Author of NLP at Work

Impact

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