Hug your haters: how to embrace complaints and keep your customers [Unabridged] 9781101980699, 9781469003740, 1469003740

The Expansion Sale: Four Must-Win Conversations to Keep and Grow Your Customers 1260462757, 9781260462753

Proven customer engagement approaches for winning in the most important moments driving profitability and growth--custom

2,089 47 8MB Read more

Delight your customers: 7 simple ways to raise your customer service from ordinary to extraordinary [Unabridged] 9780814432808, 0814432808, 9781469088440, 1469088444

Introduction -- Function vs. essence -- Three truths of exceptional customer service -- Seven simple ways to raise custo

531 113 890KB Read more

Keep Your Customers : How to Stop Customer Turnover, Improve Retention and Get Lucrative, Long-Term Loyalty 9781642796438

Land your next customer with total confidence you'll keep them for the long-term. Keep Your Customers shares a fres

181 87 2MB Read more

The power of your potential: how to break through your limits [Unabridged] 9781478924418, 1478924411, 9781549198427, 1549198424

Many people hold themselves back because they firmly believe their abilities are limited. But what if what they believe

690 133 3MB Read more

Keep Your Enemies Closer

A woman held against her will. A young hustler out for revenge. Millions of dollars missing from a heist. Mercenaries re

575 89 2MB Read more

Keep Your Doors Locked

An escaped prisoner. A woman running from her past. National news coverage is the last thing Sara needs. After a trouble

209 99 369KB Read more

The Desire Factor: How to Embrace Your Materialistic Nature to Reclaim Your Full Spiritual Power 9781582707600, 2020029412, 9781582707594

534 69 3MB Read more

Klout Matters: How to Engage Customers, Boost Your Digital Influence—And Raise Your Klout Score for Success 0071827315, 9780071827317

Build Credibility, Get More Business, and Increase Profits with DIGITAL INFLUENCE Strong influence translates to more bu

667 73 4MB Read more

Build Your Wealth and Keep Your Health 9781506907994

Are you an investor who is losing money and losing sleep worrying about your portfolio? This book is about a new investi

208 94 3MB Read more

The Anger Workbook for Women : How to Keep Your Anger from Undermining Your Self-Esteem, Your Emotional Balance, and Your Relationships [1 ed.] 9781608829392, 9781572243798

Books on anger, by and large, have been written by men for men who express their anger in an outward and explosive way.

222 31 1MB Read more