Written especially for sales team managers, this text delivers surefire strategies to coach and manage any sales team to
368 54 398KB
English Year 2007
Table of contents :
Cold calling is essential --
By the numbers --
Where to look for leads --
Cold call mechanics --
Turning around common responses --
The ledge --
Mastering third-party and referral calls --
Leaving messages that get results --
E-mail tactics --
Follow-up calls --
The four-step sales process --
The principles of sales success.