Business Process Management Cases: Digital Innovation and Business Transformation in Practice 9783319583075, 3319583077

This book is the first to present a rich selection of over 30 real-world cases of how leading organizations conduct Busi

1,728 222 10MB

English Pages 610 Year 2017

Business Process Management Cases: Digital Innovation and Business Transformation in Practice
9783319583075, 3319583077

This book is the first to present a rich selection of over 30 real-world cases of how leading organizations conduct Busi

2,713 364 17MB Read more

1,951 292 10MB Read more

2,211 334 11MB Read more

This book presents selected examples of digitalization in the age of digital change. It is divided into two sections: “D

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2,331 293 5MB Read more

This is the fourth edition of a unique textbook that provides extensive coverage of the evolution, the current state, an

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In the digital age, consumers have morphed from passive receivers of marketing messages to active suppliers of informati

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Business Process Management (BPM) is the art and science of how work should be performed in an organization in order to

3,023 227 9MB Read more

Enterprise systems packages have long been associated with process change. However, it was assumed that most organizatio

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This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process moni

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