Backstage in a Bureaucracy: Politics and Public Service 9780824860936

Backstage in a Bureaucracy provides a first-hand day-to-day look at running a large bureaucracy. Susan Chandler candidly

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English Pages 130 [133] Year 2011

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Backstage in a Bureaucracy: Politics and Public Service
9780824860936

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Susan M. Chandler
Richard C. Pratt

Table of contents :
Contents
Acknowledgments
List of Abbreviations
1. Introduction
2. What Kind of Person Should Be in These Jobs?
3. Organizational Setting
4. In the Beginning
5. Getting to Know the Agency and Its Culture; or, Can Anyone Tell Me What’s Going On?
6. If Only the Boss Really Had Power; or, It’s Not So Lonely at the Top
7. Finding the Right Help; or, With a Little Help from My Friends
8. Speaking in Different Tongues; or, When Cultures Meet
9. The DHS Storybook; or, Hunting and Gathering
10. Meeting the Legislature; or, Honoring the Honorables
11. Community Advocates; or, It Is So Much Easier to Advocate Than Administrate
12. The Governor; or, The Guy Who Holds the Purse Strings
13. The Cabinet; or, When Collaboration Seems Like…Getting Clobbered
14. The Auditor; or, Uh-Oh, Here She Comes Again!
15. The Press; or, The Unkindest Cut of All
16. The Federal Presence; or, Will This Be Good for Us?
17. Innovation and Change: Can Anyone Do This?
18. Procuring Services; or, Hey, Didn’t We Contract That Out?
19. Lessons Learned
20. Final Thoughts
References
Index

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